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Shaw Direct Jobs (NOW HIRING)

Shaw's

Store Management- Boston MA Area

Boston, MA · On-site

... Shaw's, please visit www.shaws.com or connect with us on Facebook at Job Overview: The Store Manager's purpose is to: * manage the store in the absence of the Store Director * organize and direct ...

Shaw's

La Carte Manager

Beverly, MA

For more information about Shaw's, please visit www.shaws.com or connect with us on Facebook at The LaCarte Manager is responsible for the direct supervision of the LaCarte Department operations ...

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How much do shaw direct jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for shaw direct in the United States is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.79 per hour, depending on experience, location, and employer.

What is the difference between Shaw Direct vs Satellite TV Installer?

AspectShaw DirectSatellite TV Installer
CredentialsCustomer service, technical knowledge, sometimes certificationsTechnical certifications, installation licenses
Work EnvironmentOffice-based support, remote troubleshooting, customer sitesOn-site installation at customer locations
Employer & IndustryTelecommunications, cable TV providersIndependent or company-based installation services

Shaw Direct is a satellite TV service provider offering subscription-based TV packages, while a Satellite TV Installer is a technician who installs and maintains satellite systems for customers. The installer works on-site to set up equipment, whereas Shaw Direct provides the service and support remotely or through customer service teams. Both roles require technical knowledge, but the installer focuses on physical installation, and Shaw Direct handles service delivery and troubleshooting.

What are the typical responsibilities of a Customer Service Representative at Shaw Direct?

Customer Service Representatives at Shaw Direct typically handle incoming customer inquiries related to satellite TV services, billing issues, and technical support. They are responsible for resolving problems efficiently, providing product information, and ensuring customer satisfaction. Representatives often work within a team environment and collaborate with technical specialists and sales teams to address more complex issues. Success in this role requires strong communication skills, a customer-first attitude, and the ability to multitask in a fast-paced setting.

What is Shaw Direct?

Shaw Direct is a Canadian satellite television provider that delivers digital TV services to customers across the country, especially in rural and remote areas. It offers a wide range of channels, including high-definition options, specialty channels, and pay-per-view content. Shaw Direct is a division of Shaw Communications and is known for its reliable satellite coverage and flexible programming packages. Customers use a satellite dish and receiver to access television services from Shaw Direct.

What are the key skills and qualifications needed to thrive as a Shaw Direct Customer Service Representative, and why are they important?

To excel as a Shaw Direct Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and Shaw Direct's television and satellite products is typically required. Outstanding interpersonal skills, patience, and a customer-focused attitude help you deliver exceptional service and resolve issues efficiently. These competencies are crucial for building customer loyalty, ensuring satisfaction, and maintaining Shaw Direct's reputation.
What states have the most Shaw Direct jobs? States with the most job openings for Shaw Direct jobs include:
What job categories do people searching Shaw Direct jobs look for? The top searched job categories for Shaw Direct jobs are:
Shaw Direct jobs near you
Store Management - Southern Maine Area

Store Management - Southern Maine Area

Shaw's

Sanford, ME

Full-time

Posted 4 days ago

Shaw's rating

6.3

Company rating: 6.3 out of 10

Based on 298 frontline employees who took The Breakroom Quiz

43rd of 119 rated grocery stores

Job description

Company Description

Shaw's and Star Market is working to become the favorite food and drug retailer in every state it operates and is a proud member of the Albertson's family of stores. Shaw's is one of the oldest continuously operated supermarkets in the United States with its roots dating to 1860. Throughout five New England states, there are 155 store locations employing approximately 18,000 associates. For more information about Shaw's, please visit www.shaws.com or connect with us on Facebook at http://www.facebook.com/Shaws.

Job Description

Job Overview:

The Store Manager's purpose is to:

  • manage the store in the absence of the Store Director
  • organize and direct store activities to ensure total store sales, profit and expense goals
  • directly manage the Grocery, Drug and Fresh Departments

Job Responsibilities and Accountabilities:

  • Promotes a customer-focused approach to growth by creating an atmosphere of enthusiastic personalized customer service. In the absence of the Store Director, resolves customer relations issues
  • Provides leadership and direction to all store associates. Trains and supervises Department Managers and other store associates
  • Interviews and selects individuals to fill grocery/drug jobs
  • Responsible for the profitability of the total store. Practices aggressive cost control for all in-store operating, maintenance and supply costs. Reviews and analyzes P&L statements
  • Ensures proper merchandising of product by understanding and following schematics and merchandising protocol. Participates in all store activities in order to maximize sales, earnings, and customer satisfaction in the store
  • Determines labor coverage needs for departments based on an analysis of current and projected sales and market conditions, and schedules associates based on those needs
  • Determines proper inventory levels in departments and establishes procedures for maintaining proper inventory levels
Qualifications

Job Requirements:

  • Relevant Experience, Education, Certification, Knowledge, Skills and Abilities
  • Department Manager experience preferred
  • Fresh department experience preferred
  • College degree preferred
  • Good management, leadership, interpersonal and communication skills
  • Requires a thorough understanding of store operations
  • Ability to work varying shifts and days of the week (may include evenings, weekends, early morning or late shifts)
  • Ability to stand and walk for long periods of time. Ability to reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 55 lbs. Ability to push and pull fully loaded hand trucks and pallet jacks. Manual dexterity and good eye-hand coordination are necessary. Requires the physical ability to be able to cover for various positions throughout the store as required.





EOE

Additional Information

Please apply online at www.shaws.com and email resume to [email protected]

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