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Shaw Customer Service Jobs in Georgia (NOW HIRING)

High quality, precision work with a customer service orientation in support of "Great Products ... Shaw Family Healthand DentalCenters* * Behavioral and Mental Health Support * Paid Time Off

... customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw ... service, optimized cost, and improved planning precision. The Analyst serves as a cross-functional ...

Occupational Nurse (RN)

Thomson, GA · On-site

$65K - $89K/yr

Exceeding our customers' expectations for quality, service and performance is at the heart of our business. Global Flooring Provider Shaw Industries Group Inc. supplies carpet, resilient, hardwood ...

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Shaw Customer Service information

See Georgia salary details

$8

$15

$22

How much do shaw customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for shaw customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a Shaw Customer Service?

A Shaw Customer Service job involves assisting customers with inquiries, technical support, billing issues, and account management. Representatives communicate with customers via phone, chat, or email to resolve concerns and provide information about Shaw’s services. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for this role.

What does a Shaw Customer Service do?

As a Shaw Customer Service representative, your day typically involves responding to customer inquiries via phone, chat, or email, assisting with technical troubleshooting, billing issues, and account management. You’ll work as part of a dynamic team, often in a fast-paced contact center environment, collaborating with other departments as needed to resolve complex issues. The role requires balancing multiple customer requests, maintaining detailed records in CRM software, and ensuring a high standard of service is consistently met. Over time, you can gain experience with specialized support areas and may have opportunities to advance to supervisory or technical roles within Shaw.

What skills and qualifications are needed for a Shaw Customer Service?

To thrive as a Shaw Customer Service representative, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer support protocols, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic technical troubleshooting is often required. Strong interpersonal skills, patience, and a positive attitude help you stand out in providing exceptional service to customers. These abilities are crucial for effectively addressing customer concerns, maintaining satisfaction, and representing Shaw's brand reputation.

What are the most commonly searched types of Shaw Customer Service jobs in Georgia?

The most popular types of Shaw Customer Service jobs in Georgia are:

What are popular job titles related to Shaw Customer Service jobs in Georgia?

For Shaw Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Shaw Customer Service jobs in Georgia look for?

The top searched job categories for Shaw Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Shaw Customer Service jobs?

Cities in Georgia with the most Shaw Customer Service job openings:

Infographic showing various Shaw Customer Service job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Senior Graphic Designer - Shaw Contract

Shaw Industries Inc

Cartersville, GA • Hybrid

$57K - $78K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Shaw Industries rating

7.6

Company rating: 7.6 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

232nd of 544 rated manufacturers


Job description

Job Title

Senior Graphic Designer - Shaw Contract

Position Overview

Shaw Contract is a global design leader in commercial flooring for some of the world's most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal. Design is at the heart of everything we do - not only in how things look, but in how they function, solve problems, and inspire. We believe design lives at the intersection of aesthetics, innovation, functionality and customer experience across every product, service and interaction.Thisrole isbased in Cartersville, GA and works in a hybrid way with a minimum of 3 days/ week requiredin office.

Guided by insight and grounded in sustainability, we create specialized products and tools that meet the unique needs of every market segment shaping spaces that endure, empower and elevate the people who use them.Design is the fiber that connects everything we do. The ground we stand upon and the future we boldly create for all. Join our design culture!

Our in-house Creative team is seeking a passionate, creative and energetic well-rounded Senior Graphic Designer who can drive new creative as well as support existing strategic direction. The Senior Graphic Designer is a hands-on role that will collaborate closely with the Creative Director to develop big ideas and concepts to develop all creative from concept through production. The Senior Graphic Designer is both a high level creative conceptual thinker + hands-on maker. S/He works in collaboration and helps provide guidance to the creative team including art direction, designers, copywriters and other production specialists to produce all marketing collateral and deliver creative assets and direction globally.

The Creative team provides the creative strategy and look and feel from all projects big to small. Every design detail for the Shaw Contract brand originates with this nimble team. From print design, to advertisements, social campaigns, space design, photo art direction, video direction + creation, print and electronic marketing materials (and ideas that we haven't yet thought of) that develop and maintain the Shaw Contract global visual identity.

Be an octopus. Eight arms, three hearts & nine brains. Able to navigate the depths of the sea using your flexibility superpower. Octopuses are quite intelligent and have been observed using tools.

Essential Design Tool Kit examples:

  • Collaborator

  • Good eye

  • Thinker

  • Divide & create

  • Partners with AI does not start with AI

  • A big idea thinker and roll-up your sleeves maker

  • Adapt and change to meet the customer's needs

  • Partners with marketing + product design teams to ensure that all campaigns are consistently executed across all communication and sales channels

  • Understand and execute on Shaw Contract brand identity

  • Development of creative solutions that propel the Shaw Contract brand forward

  • Conceptualization + Collaboration of 'Go-To-Market' product launch campaigns

  • Design execution of agreed upon creative direction

  • Timely execution of all creative assets

Requirements:

  • Graphic Design degree required

  • 8+ years' experience in graphic design + art direction(portfolio required)

  • Knowledge of various media including print, digital and spatial design

  • Exceptional aesthetic sense and an intuitive command of design principles.

  • Great eye for layout and typography.

  • Strong conceptual thinking - able to generate ideas, not just execute them.

  • Print and web design capabilities; must be able to work across both for integrated campaigns.

  • Expert knowledge of Photoshop, Illustrator, and InDesign.

Preferred skills or experiences:

  • Experience in commercial interiors

  • Working knowledge of Figma; HTML and CSS experience a plus.

  • Motion and video familiarity (After Effects, Premiere) is a strong plus given our video work.

Competencies:

  • Build Trusting Relationships

  • Deliver Compelling Communications

  • Plan and Organize

  • DemonstrateGood Judgement

Shaw Benefits Include:

  • Medical, dental, and vision insurance

  • Life insurance and disability coverage

  • Tuition reimbursement

  • Employee assistance program

  • Health savings account

  • Paid Time Off

  • Parental Leave

  • 401K and Retirement Plans

  • Product discounts for employees

  • Adoption assistance

  • Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-mindedapproach to meet diverse market needs. It creates differentiatedcustomer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a whollyowned subsidiary of Berkshire Hathaway, Inc. With more than $5 billion in annual sales and approximately 18,000 associates worldwide.

#ShawIND

#LI-LS1

#ShawContract

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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