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Shaw Customer Service Work From Home Jobs (NOW HIRING)

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.) * Working: Monday-Friday ...

New

Afni

Customer Service Representative - Work at Home

$16.50 - $22.25/hr

What can you expect from your work at Afni? This position is for wireless customer service, so you ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

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Shaw Customer Service Work From Home information

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How much do shaw customer service work from home jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for shaw customer service work from home in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does Shaw support remote customer service employees in staying connected and engaged with their teams?

Shaw provides remote customer service representatives with a suite of communication tools, including secure chat platforms, video calls, and regular team meetings to foster collaboration and maintain team cohesion. Supervisors hold frequent check-ins to address questions, offer feedback, and support professional growth. Shaw also offers remote training sessions and virtual social events, helping employees stay engaged and feel part of the company culture, even while working from home.

What are the key skills and qualifications needed to thrive as a Shaw Customer Service Work From Home representative?

To thrive as a Shaw Customer Service Work From Home representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are typically required. Patience, empathy, and the ability to work independently are standout soft skills for this remote position. These skills ensure effective customer support, high satisfaction, and efficient issue resolution while maintaining professionalism in a home-based environment.

How to become a Shaw customer service work from home representative?

To become a Shaw customer service work from home representative, candidates typically need previous customer service experience, strong communication skills, and familiarity with computer systems. Applicants usually apply online through Shaw's careers page, complete an interview process, and may undergo training before starting the remote role. Having a reliable internet connection and a suitable home office setup is also important.

What is the difference between Shaw Customer Service Work From Home vs Shaw Technical Support Representative?

AspectShaw Customer Service Work From HomeShaw Technical Support Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications preferred
Work EnvironmentRemote, home-based settingRemote or on-site, technical troubleshooting environment
Employer & Industry UsageCustomer service for telecommunicationsTechnical support for internet, TV, and phone services
Common Search & Comparison IntentCustomer service roles in telecomTechnical support roles in telecom

While both roles involve supporting Shaw customers remotely, the Customer Service Work From Home position focuses on general customer inquiries and account management, whereas the Technical Support Representative handles technical troubleshooting and problem resolution. The choice depends on your technical skills and interest in technical support versus customer service.

What is Shaw Customer Service Work From Home?

Shaw Customer Service Work From Home is a remote position where employees assist Shaw Communications customers via phone, chat, or email from their own home office. These representatives handle inquiries about Shaw's products and services, troubleshoot issues, process billing requests, and provide technical support. The role typically requires excellent communication skills, a reliable internet connection, and the ability to work scheduled shifts. Working from home allows for flexibility while still delivering high-quality customer service. Training and support are provided by Shaw to ensure employees can effectively help customers from a remote environment.
More about Shaw Customer Service Work From Home jobs
What cities are hiring for Shaw Customer Service Work From Home jobs? Cities with the most Shaw Customer Service Work From Home job openings:
What states have the most Shaw Customer Service Work From Home jobs? States with the most job openings for Shaw Customer Service Work From Home jobs include:
What job categories do people searching Shaw Customer Service Work From Home jobs look for? The top searched job categories for Shaw Customer Service Work From Home jobs are:
Shaw Customer Service Work From Home jobs near you
Infographic showing various Shaw Customer Service Work From Home job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work From Home Customer Service Representative

ACC Premiere

Remote

$16.50 - $22.25/hr

Other

Posted yesterday

New

Job description

Work From Home-Customer Service
***Equipment Provided***
***Paid Training***
SCHEDULE:
  • Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.)
  • Working: Monday-Friday 12:00pm-8:00pm EST
At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.
We are currently hiring professionals to work in the role of: Remote Customer Service Representative
RESPONSIBILITIES:
  • Handle customer inquiries and complaints
  • Document and update customer records based on interactions
  • Maintain a knowledge base of the evolving products and services
  • Increase customer retention by implementing creative problem-solving skills
  • Handle numerous customer inquiries promptly, accurately, and efficiently
PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Minimum HS diploma, college preferred
  • Experience with diagnosing and troubleshooting
  • Has experience supporting consumer products and/or services.
TRAINING:
  • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
  • Systems training (How to use CRM and ACD Tools)
  • Remote training (via the video conference platform Zoom)
  • 100% Attendance
WHY US?
  • We inspire and develop employees to be able to effectively empathize with consumers.
  • We create experiences that provide promotion opportunities from within.
  • We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!
Home Environment and Work Space:
  • Dedicated home office workspace, preferably a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (plug directly into your router)
  • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
  • Loud music
  • Non-work-related phone calls
  • Other household members
  • You are scheduled on the phone throughout the entirety of your shift. It's essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.

EEO Statement:
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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