We are currently seeking a Bi-lingual Customer Service Representative at our Reading PA location
Location: Reading, PA(On-site)
Easypak is a leading provider of thermoformed packaging solutions used in a wide range of industries and applications globally. We offer dependable, high-performing plastic packaging in a variety of industries for food, consumer goods, medical and industrial applications. Visit us at www.easypak.com to learn more about us.
We’re looking for top notch candidates who thrive in a fast-paced environment, who are looking for a good challenge, and who are dedicated to creating and developing superior customer relationships. You’ve got to be sharp, and you must be on your game every day… because you will be an essential part of everyday life.
Easypak is a world-class company, and we hire only world-class people. People who aren’t afraid to work hard and get their hands dirty – in fact, people who want to work hard. In this lead position your responsibilities & activities will include:
•   Responsible for processing customer orders, answering customer inquiries, hearing, investigating and resolving customer complaints, maintaining accurate data in company systems
•   Being a critical member in a small team, but playing a significant role in improving processesÂ
•   Creating Positive relationships across the company locationsÂ
•   Assist customers with understanding our portfolio of products and help recommend appropriate packaging solutions
•   Verify accuracy of purchase orders including quantity, price, stock availability, lead times, delivery windows, etc.
•   Ensure customer profile is accurate and maintained ex location address, warehouse information, company contact and title, etc.
You won’t find a better opportunity like the one you’ll find with Easypak. If you're an exceptional candidate with a can-do attitude, who's passionate about doing things the right way the first time, join us – the world is waiting for you. Now, here’s what we need from you:
•   High School Diploma required.Â
•   5  years of experience in customer serviceÂ
•   Experience within a manufacturing environment preferred
•   Microsoft Office computer skills are required
•   Proven analytical and problem-solving abilities
•   Ability to thoroughly understand systems and procedures
•   Experience working in a team-oriented, collaborative environment
•   Ability to maintain focus and accuracy in a fast-paced work environment
•  Bi -lingual in Spanish / English is heavily preferred
•   Split schedule, ability to work 9- 6 pm two times per weekÂ
At Easypak we dream big, get stuff done and like to have fun!
Full time position with benefits including Medical, Dental, Vision, Life Insurance, 401K with an Employer Match and more!
Visit www.easypak.com for additional information about the organization.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. In addition to federal law requirements, Easypak complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Easypak expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
**Candidates Only-No Third Parties*
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Easypak is a leading provider of thermoformed packaging solutions used in a wide range of industries and applications globally. We offer dependable, high-performing plastic packaging in a variety of industries for food, consumer goods, medical and industrial applications. Visit us at www.easypak.com to learn more about us.
We’re looking for top notch candidates who thrive in a fast-paced environment, who are looking for a good challenge, and who are dedicated to creating and developing superior customer relationships. You’ve got to be sharp, and you must be on your game every day... because you will be an essential part of everyday life.
Easypak is a world-class company, and we hire only world-class people. People who aren’t afraid to work hard and get their hands dirty – in fact, people who want to work hard.