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Sharepoint Customer Support Jobs (NOW HIRING)

A&T Systems

Able to customize workflows and Web part development for customers. * Support Government requirements with SharePoint and implementation. * Configure and maintain SharePoint Services for creating ...

A-Gas

Customer Support Representative

Bowling Green, OH · On-site

$23/hr

Create and maintain dashboards in Salesforce and SharePoint to support reporting and data ... Three or more years of customer service, account support, order processing, or related experience ...

Code Plus Inc

SharePoint Manager

Huntsville, AL · On-site

$48.25 - $63/hr

Strong communication, organization, customer-support, and deadline-management skills. * Ability to ... Experience with DoD365 and SharePoint in classified environments. * Experience building automated ...

Goldbelt, Inc.

SharePoint Support Services

Atlanta, GA

$47 - $61.50/hr

Provide advice, technical consultation and guidance to customers by analyzing and resolving ... Ability to manage and track SharePoint user support and help desk requests. * Ability to develop ...

Goldbelt, Inc.

SharePoint Support Services

Atlanta, GA · On-site

$47 - $61.50/hr

Provide advice, technical consultation and guidance to customers by analyzing and resolving ... Ability to manage and track SharePoint user support and help desk requests. * Ability to develop ...

Goldbelt, Inc.

SharePoint Support Services

Atlanta, GA · On-site

$47 - $61.50/hr

Provide advice, technical consultation and guidance to customers by analyzing and resolving ... Ability to manage and track SharePoint user support and help desk requests. * Ability to develop ...

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Sharepoint Customer Support information

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How much do sharepoint customer support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for sharepoint customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Sharepoint Customer Support jobs?

For Sharepoint Customer Support jobs, the most frequently searched job titles are:

Infographic showing various Sharepoint Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

IT Customer Support Specialist

Houston, TX • On-site

ARES Corporation
See more jobs at ARES Corporationexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

The IT Customer Support Specialist delivers IT support with a focus on high responsiveness and exceptional customer service. This cross-functional position is responsible for maintaining local desktop and hardware operations, managing service desk throughput, and acting as a key resource for SharePoint site administration and user solutions.


Responsibilities include:

  • Support SharePoint site creation, updates, access management, and basic troubleshooting
  • Meet with customers to gather requirements and deliver out of the box SharePoint solutions
  • Assist with SharePoint migrations, upgrades, documentation, and user training
  • Monitor IT support channels (phone, email, Helpdesk) and submit/track tickets
  • Perform basic system administration including account management, software configuration, and data process maintenance
  • Review and communicate IT outage notices and maintain situational awareness of IT operations
  • Research and resolve IT user questions or escalate when needed
  • Complete desktop/laptop/tablet/printer setup and troubleshooting
  • Install and update software and assist with ad hoc IT projects
  • Support video conferencing setups, loaner equipment, software license coordination, and VIP support
  • Provide remote support for off-site users
  • Log, document, and resolve issues professionally and efficiently
  • Participate in team projects and complete other assigned duties


Minimum Requirements

  • Strong technical aptitude with the ability to learn new systems quickly
  • Clear, professional verbal and written communication skills
  • Excellent customer service and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Basic experience with SharePoint (support or simple development)
  • Familiarity with Microsoft Office and general IT troubleshooting practices

 

Preferred Qualifications

  • Experience in helpdesk, customer support, or application support
  • Experience supporting both Windows and Mac environments
  • Experience with SharePoint Online, Power Apps, Power Automate, Power BI
  • Familiarity with JIRA or similar tracking tools
  • Understanding of SDLC and standard IT procedures/work instructions

Working knowledge of HTML, CSS, JavaScript, or SharePoint Designer (light customization only)


Education and Relevant Experience

A BS/BA degree in an information technology field related field or equivalent experience in related field.


ARES Benefits:

ARES offers a competitive compensation and benefit package. Full time employees may participate in:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA/FSA Accounts
  • Life & Disability Insurance
  • Critical Illness & Accident Insurance
  • ESOP
  • 401(k) Plan
  • Paid Time Off & Holidays

ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 601.4(a), 60-300.5(a) and 60-741.5(a).

Our stated salary range represents a general guideline. However, ARES considers a number of factors when determining salary offers such as current market conditions, the scope and responsibilities of the position and the candidate's experience, education, and skills.

*Applications are going to be accepted on an ongoing basis until the position has been filled.