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Shared Services Operations Manager Jobs in Arizona

EoS Fitness

Operations Manager

Cave Creek, AZ

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Tempe, AZ

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Mesa, AZ

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Phoenix, AZ

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Tempe, AZ

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Queen Creek, AZ

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Laveen, AZ

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Surprise, AZ

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Phoenix, AZ

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

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All JobsShared Services Operations JobsShared Services Operations Manager JobsShared Services Operations Manager Jobs in Arizona

Shared Services Operations Manager information

What is a shared services operations manager?

Shared Services Operations Managers oversee the centralized delivery of support services—such as HR, finance, IT, or procurement—across an organization or group of business units. Their main role is to streamline processes, improve efficiency, and ensure consistent service quality by managing teams, setting performance targets, and optimizing workflows. They also act as a bridge between service providers and internal clients, addressing issues and implementing best practices. Effective shared services operations managers help organizations reduce costs, standardize procedures, and enhance overall business performance.

What are the key skills and qualifications needed to thrive as a shared services operations manager?

To thrive as a Shared Services Operations Manager, you need expertise in process optimization, financial management, and a relevant degree such as business administration or finance. Familiarity with ERP systems (like SAP or Oracle), workflow automation tools, and Lean Six Sigma certification are highly valuable. Strong leadership, analytical thinking, and effective communication are crucial soft skills for managing cross-functional teams and driving service excellence. These skills ensure streamlined operations, cost efficiency, and high-quality service delivery across the organization.

How does a shared services operations manager typically collaborate with different departments to streamline processes?

A Shared Services Operations Manager works closely with multiple departments—such as HR, finance, and IT—to identify overlaps, standardize procedures, and improve service delivery. This involves regular meetings with department leaders, gathering feedback, and implementing best practices across teams. Successful managers foster a culture of open communication and continuous improvement, ensuring that shared services align with each department’s unique needs while maintaining efficiency. Collaboration and relationship-building are key, as the role often serves as a bridge between centralized services and business units.

What cities in Arizona are hiring for Shared Services Operations Manager jobs?

Cities in Arizona with the most Shared Services Operations Manager job openings:

Infographic showing various Shared Services Operations Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Manager

Thatcher, AZ

Blue Cardinal Home Services, LLC
See more jobs at Blue Cardinal Home Services, LLCexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Description

Advanced Air - Operations Manager, Thatcher, AZ

Operations Manager - Thatcher, AZ


Advanced Air is growing - and we're looking for a strong, decisive Operations Manager to lead from the front.

This is not a sit-behind-a-desk role. This is for a leader who understands HVAC and Plumbing, knows how to drive performance, and isn't afraid to hold a team accountable while building a winning culture.

If you know how to turn chaos into structure, improve call quality, increase margins, and elevate customer experience - this is your opportunity to run a branch like it's your own.

You will be responsible for driving operational excellence, production, margin performance, and a 5-star customer experience across HVAC and Plumbing. This role requires strong leadership, financial awareness, and the ability to align people, process, and performance.


Key Responsibilities

  • Oversee day-to-day operations of HVAC and Plumbing teams to ensure timely project completion and service calls
  • Effectively communicate expectations and accountability to branch teammates to increase revenue, manage workload and job costs, and achieve production and margin objectives
  • Promote customer satisfaction through high-quality service and a 5-star experience at every customer touch point, maintaining a minimum Google rating of 4.8
  • Monitor job schedules, labor costs, and resource allocation to drive optimal performance
  • Manage budgets, expenses, and overall financial performance of the department
  • Monitor and drive KPIs, including revenue, close rates, average ticket, productivity, and margins
  • Foster a positive, accountable, and safe work environment, ensuring compliance with safety regulations
  • Ensure high-quality service delivery that meets or exceeds customer expectations
  • Implement quality control measures to maintain industry standards and protect the company's reputation
  • Oversee and ensure proper use of field service platforms such as ServiceTitan
  • Serve as the primary operational leader and point person for the branch

Requirements

 What We're Looking For

  • Five (5)+ years of progressive leadership experience in residential HVAC and/or Plumbing
  • Strong understanding of service, installation, sales, and operational best practices
  • Demonstrated success managing P&L in a residential service environment
  • Ability to balance strategic thinking with hands-on execution
  • Highly organized with strong operational discipline
  • Strong communicator who can motivate teams and hold them accountable
  • Experience leading through growth and change preferred


Compensation & Benefits

  • Competitive base salary
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Leadership development and growth opportunities within a growing platform

If you're ready to build teams, drive results, and lead a branch to the next level - we're ready to talk.

Apply