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Shared Services Associate Jobs in Indio, CA (NOW HIRING)

Associa

Customer Service

Indian Wells, CA · On-site

$20/hr

Customer Service Associate Associa is currently looking for a Customer Service Associate to join ... Updating homeowner and association information in C3 and shared files. * Proficiency in Microsoft ...

Associa

Customer Service

Palm Desert, CA · On-site

$20/hr

Customer Service Associate Associa is currently looking for a Customer Service Associate to join ... Updating homeowner and association information in C3 and shared files. Requirements * Proficiency ...

Associa

Customer Service

Palm Desert, CA · On-site

$20/hr

As a Customer Service Associate, you will be responsible for assisting customers with any troubles ... Updating homeowner and association information in C3 and shared files. * Proficiency in Microsoft ...

HP Products

Warehouse Associate

Indio, CA

$21.76/hr

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is a community of proud associates who operate with the shared purpose of building ...

New

SUPPLY.com

Warehouse Associate

Indio, CA

$21.76/hr

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is a community of proud associates who operate with the shared purpose of building ...

New

Lighting Unlimited

Warehouse Associate

Indio, CA

$21.76/hr

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is a community of proud associates who operate with the shared purpose of building ...

New

H&R Block

Tax Associate

La Quinta, CA · On-site

$15.90 - $19.70/hr

Identify tax savings opportunities and recommend relevant products and services * Apply problem ... and a shared commitment to making a meaningful impact. We invest in your well-being through ...

H&R Block

Tax Associate

Palm Springs, CA · On-site

$15.90 - $19.70/hr

Identify tax savings opportunities and recommend relevant products and services * Apply problem ... and a shared commitment to making a meaningful impact. We invest in your well-being through ...

H&R Block

Tax Associate

Desert Hot Springs, CA · On-site

$15.90 - $19.70/hr

Identify tax savings opportunities and recommend relevant products and services * Apply problem ... and a shared commitment to making a meaningful impact. We invest in your well-being through ...

H&R Block

Tax Associate

Cathedral City, CA · On-site

$15.90 - $19.70/hr

Identify tax savings opportunities and recommend relevant products and services * Apply problem ... and a shared commitment to making a meaningful impact. We invest in your well-being through ...

H&R Block

Tax Associate

Yucca Valley, CA · On-site

$15.90 - $19.70/hr

Identify tax savings opportunities and recommend relevant products and services * Apply problem ... and a shared commitment to making a meaningful impact. We invest in your well-being through ...

H&R Block

Tax Associate

Twentynine Palms, CA · On-site

$15.90 - $19.70/hr

Identify tax savings opportunities and recommend relevant products and services * Apply problem ... and a shared commitment to making a meaningful impact. We invest in your well-being through ...

H&R Block

Tax Associate

Indio, CA · On-site

$15.90 - $19.70/hr

Identify tax savings opportunities and recommend relevant products and services * Apply problem ... and a shared commitment to making a meaningful impact. We invest in your well-being through ...

H&R Block

Tax Associate

Palm Desert, CA · On-site

$15.90 - $19.70/hr

Identify tax savings opportunities and recommend relevant products and services * Apply problem ... and a shared commitment to making a meaningful impact. We invest in your well-being through ...

H&R Block

Tax Associate

Palm Springs, CA · On-site

$15.90 - $19.70/hr

Identify tax savings opportunities and recommend relevant products and services * Apply problem ... and a shared commitment to making a meaningful impact. We invest in your well-being through ...

H&R Block

Tax Associate

Palm Desert, CA · On-site

$15.90 - $19.70/hr

Identify tax savings opportunities and recommend relevant products and services * Apply problem ... and a shared commitment to making a meaningful impact. We invest in your well-being through ...

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All JobsShared Services Associate JobsShared Services Associate Jobs in Indio, CA

Shared Services Associate information

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How much do shared services associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for shared services associate in Indio, CA is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.20 per hour, depending on experience, location, and employer.

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are popular job titles related to Shared Services Associate jobs in Indio, CA?

For Shared Services Associate jobs in Indio, CA, the most frequently searched job titles are:

What job categories do people searching Shared Services Associate jobs in Indio, CA look for?

The top searched job categories for Shared Services Associate jobs in Indio, CA are:

What cities near Indio, CA are hiring for Shared Services Associate jobs?

Cities near Indio, CA with the most Shared Services Associate job openings:

Shared Services Associate jobs near you

Asset Protection Associate - Westfld Shoppingtown

JCPenney

Palm Desert, CA • On-site

$16.50 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

JCPenney rating

5.5

Company rating: 5.5 out of 10

Based on 678 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

Shrink Observer

Observes activities to detect theft, fraud, or suspicious activity; collects investigative evidence utilizing CCTV and observations from the sales floor. Follows AP Directives and Company policy when making apprehensions. Executes required Company investigation routines to identify and resolve theft, and properly documents all stages. Conducts external interviews in accordance with local laws and Company policy with customers and contractors suspected of theft. Reports suspected fraud (i.e., credit / check and refund fraud) and infractions of company policy to AP and/or Store leadership. Creates and manages records using approved Company methods for reporting apprehension, witness statements, retention of evidence, and disposition of recovered merchandise. Based on direction from Asset Protection leadership, will collect evidence and/or monitor associate activity as needed regarding internal investigations and/or serve as an interview witness. Proactively identifies potential acts of theft and fraud by observing associate/customer activity, exception reports and referrals. Investigates suspicious behavior (collects intelligence, documents behavior, etc.). Attends court hearings as required and updates appropriate files with related outcomes; maintains professional relationship with local law enforcement. Travels to stores as necessary. Analyzes intelligence on individuals and booster groups involved in theft. Safe and Secure Supports a safety culture through impressions of control, coaching, and recognition. Provides support by aiding store leadership in morning meetings to communicate current shrinkage and safety topics to associates. Provides support by walking the store to identify potential hazards that could result in customer or associate injury; takes initiative to correct minor hazards on floor while reporting larger concerns or consistent issues to leadership. Provides emergency or critical incident response. Assists with incident investigations and completes associated reports. May assist with Asset Protection audits. Coaches associates on keeping work areas and sales floor free of hazards to reduce risk of accidents. Supports stores in cases of critical incidents, business disruptions, natural disasters, etc. Performance Standards Consistently meets established performance standards for the role, including but not limited to service, productivity, and attendance. Requirements AP Associates designated as a part of our AP Shared Services staffing model will require reliable transportation; ability to travel to designated stores, as assigned. 1+ years retail work experience/Asset Protection/Security or equivalent leadership experience/education preferred. High School diploma or equivalent work experience, AA/BA/BS in Criminal Justice or Business Management preferred. Must be age 18+. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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