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Session Assistant Jobs in Colchester, VT (NOW HIRING)

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Session Assistant information

See Colchester, VT salary details

$12

$19

$27

How much do session assistant jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for session assistant in Colchester, VT is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Session Assistant vs Ticketing Agent?

AspectSession AssistantTicketing Agent
Required CredentialsHigh school diploma or equivalent; training on event proceduresHigh school diploma; customer service training often preferred
Work EnvironmentEvent venues, theaters, sports arenas during eventsTicket counters, customer service centers, box offices
Employer & Industry UsageEvent organizers, theaters, sports teamsTransportation companies, entertainment venues, event organizers
Common Search & ComparisonAssisting with event setup, crowd management, and guest supportSelling tickets, providing event information, managing entry

While both roles involve working at events, a Session Assistant primarily supports event operations and guest experience during sessions, whereas a Ticketing Agent focuses on selling tickets and managing entry. The roles often overlap in customer service but differ in responsibilities and work environment.

What cities near Colchester, VT are hiring for Session Assistant jobs? Cities near Colchester, VT with the most Session Assistant job openings:
Session Assistant jobs near you

Escalations Engineer (L3)

Open Approach, Inc.

Burlington, VT • On-site

Full-time

Re-posted yesterday

Job description

Job Summary:
Open Approach, Inc. is a values-driven IT services company based in Burlington, Vermont, delivering managed technology and client support. The Escalations Engineer (L3) will provide outstanding customer experience by solving complex technical issues, onboarding new clients, and mentoring support staff.
Responsibilities:
• Collaborate with coworkers, vendors, and work directly with clients via phone, email, and (occasionally) onsite visits to solve a wide variety of engineering technical issues.
• When part of an engineering escalation, take ownership of an issue, seeing it through to the end and use the opportunity to mentor your Support Desk peers.
• Be a great, first, technical interface of Open Approach with prospective clients to perform network and systems engineering assessments.
• Coordinate and perform the technical onboarding of new clients.
• Assist as needed with ongoing technical projects and R&D activities.
Qualifications:
Required:
• Excellent written and verbal skills are imperative (previous Customer Service experience is a plus).
• Have the enterprise level skills and awareness to understand and appreciate change control, proper documentation, and communication.
• Project Management skills to communicate, develop timelines, communicate them effectively and hold all parties accountable.
• Well-versed with Windows Server, Active Directory environments (Active Directory and Group Policy Management, DHCP, and DNS).
• Solid Virtualized environment troubleshooting experience (Hyper-V, VMware, and corresponding clustering technologies).
• Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS).
• Working knowledge of LAN and WAN infrastructure, particularly around switching, firewalls, policies, ingress/egress traffic management, and VLAN creation and management.
• Familiarity of VoIP technologies and phone system management.
• Security design and best practices for systems and networks.
• Cloud infrastructure design and architecture is a plus (Azure, AWS, Microsoft 365 Business Intune).
• At least 5+ years of technical experience is required.
Company:
Open Approach, Inc. Founded in 2002, the company is headquartered in Burlington, USA, with a team of 11-50 employees. The company is currently Early Stage.

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