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Services Tech Jobs in Texas (NOW HIRING)

Since 2008, we have been growing our medical services, and we aim to provide medical care across the nation. Carrus' medical professionals and management team have decades of combined experience in ...

Providing excellent customer service and adhering to established quality practices, the Technician will help to ensure a safe blood supply is available at healthcare centers in our community when ...

Since 2008, we have been growing our medical services, and we aim to provide medical care across the nation. Carrus' medical professionals and management team have decades of combined experience in ...

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Services Tech information

See Texas salary details

$11

$22

$34

How much do services tech jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for services tech in Texas is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.86 per hour, depending on experience, location, and employer.

What is a services tech?

A Services Tech, short for Services Technician, is a professional responsible for installing, maintaining, and repairing equipment or systems in a variety of industries, such as HVAC, automotive, electronics, or appliances. Their main duties include troubleshooting issues, performing preventative maintenance, and ensuring that systems operate efficiently and safely. Services Techs often work on-site at customer locations and must have strong problem-solving and customer service skills. Training requirements vary by industry but typically include technical education or certification.

What are the key skills and qualifications needed to thrive as a services tech, and why are they important?

To thrive as a Services Tech, you need a solid understanding of equipment maintenance, troubleshooting, and repair procedures, often supported by a relevant technical certification or associate degree. Familiarity with diagnostic tools, service management software, and manufacturer-specific systems is commonly required. Strong problem-solving abilities, customer service orientation, and effective communication skills help set top performers apart. These skills and qualities are crucial for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining high service standards.

How does a services tech typically collaborate with other departments to resolve customer issues?

As a Services Tech, you’ll frequently work alongside customer service representatives, product specialists, and supervisors to troubleshoot and resolve technical issues for clients. Effective communication and teamwork are key, as you may need to gather information from different departments or escalate complex problems for a timely resolution. You’ll also document solutions and share feedback with relevant teams to help improve service processes and customer satisfaction. This collaborative environment helps ensure customers receive comprehensive support and fosters strong professional relationships across the organization.

What is the difference between Services Tech vs Maintenance Technician?

AspectServices TechMaintenance Technician
CredentialsRelevant certifications (e.g., HVAC, electrical)Similar certifications, often HVAC or electrical
Work EnvironmentCustomer sites, service calls, installationFacilities, equipment maintenance, repair
Employer & IndustryService companies, HVAC, appliance repairManufacturing, building maintenance, facilities
Search & Comparison IntentService tasks, installation, troubleshootingPreventive maintenance, repairs, inspections

Services Techs focus on installing, troubleshooting, and repairing equipment at customer locations, often requiring certifications like HVAC or electrical. Maintenance Technicians typically work on maintaining and repairing equipment within facilities or manufacturing plants. While both roles require technical skills and certifications, Services Techs are more customer-facing, whereas Maintenance Technicians work primarily in internal facility environments.

Are services technicians in demand?

Services technicians are generally in high demand across various industries such as HVAC, automotive, and appliance repair due to ongoing maintenance needs and technological advancements. Employment opportunities often require technical skills, certifications, and the ability to work in diverse environments, making this a stable career choice.

What cities in Texas are hiring for Services Tech jobs?

Cities in Texas with the most Services Tech job openings:

Infographic showing various Services Tech job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,972 per year, or $22.1 per hour.

Global Services Tech III

Mesquite, TX • On-site

Ashley Global Retail, LLC
Furniture Manufacturing • 10K+ employees

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago


Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 294 frontline employees who took The Breakroom Quiz


Job description

Global Tech Services - Tech III
Department: Global Tech Services (GTS)
Location: Mesquite, TX
Reports To: GTS Manager / GTS Senior Manager
Employment Type: Full-Time
About Ashley Furniture
Ashley Furniture is a leading global furniture manufacturer and retailer committed to delivering quality home furnishings and exceptional value to our customers. As we continue to grow and evolve, we're investing in enterprise technology initiatives that support our manufacturing, distribution, retail, and back-office operations worldwide.
Job Summary
The Global Tech Services - Tech III independently manages and supports all systems that enable Manufacturing, Distribution, Supply Chain, Retail, Back Office, and other business units to operate effectively, while supporting and advising junior team members.
This role provides advanced troubleshooting of Microsoft Windows, Apple, and Linux workstations and laptops, iOS and Android mobile devices, barcode scanners and printers, wired and wireless networks, and other operational hardware and software. In addition to these technical skill sets, this role has a technical understanding of Networking, Wireless Systems, UPS, Data Center operations, and IoT.
Key Responsibilities
IT Support & Troubleshooting
  • Work within IT ticketing system to address and track IT hardware and software issues
  • Troubleshoot user technical issues with desktops, laptops, and tablets across various teams and environments
  • Provide advanced troubleshooting for Microsoft Windows, Apple, and Linux platforms
  • Support iOS and Android mobile devices
  • Troubleshoot barcode scanners and operational hardware
  • Install, troubleshoot, and repair laser, thermal, check, and badge printers
  • Install, configure, and troubleshoot public and proprietary software
  • Image and support Apple-related hardware and software

Infrastructure & Networking
  • Run, terminate, test, and troubleshoot ethernet, fiber optic, and coaxial cabling
  • Utilize ladders and lifts to reach network cabling and equipment for installs and troubleshooting
  • Support networking, wireless systems, UPS, data center operations, and IoT devices

Device & Asset Management
  • Image desktops, laptops, and tablets
  • Monitor and track IT assets, inventory, and warranty periods of machines
  • Manage lifecycle of IT equipment and hardware

Vendor & Escalation Management
  • Act as liaison for vendors working on IT systems, providing direction and assistance as needed
  • Follow escalation procedures to ensure advanced tickets are addressed efficiently
  • Receive tickets from GTS I/GTS II technicians and address or escalate further

Project Leadership & Documentation
  • Take point on projects as directed by GTS Manager/GTS Senior Manager
  • Create reports that add value to the team within ticket system
  • Create knowledge base (KB) articles that provide direction as new issues are resolved
  • Demonstrate ITIL standards and practices

Team Development & Collaboration
  • Mentor GTS I/GTS II technicians to encourage growth personally and professionally
  • Support and advise junior team members on technical issues and best practices
  • Cordially and professionally interact with customers, vendors, superiors, peers, and others

Core Values
  • Demonstrate the Company's Core and Growth Values in the performance of all job functions

Qualifications
Education
  • Associate degree in Computer Science, Information Technology, or related field preferred
  • Equivalent combination of education and technical certifications may be considered

Experience
  • 5+ years of experience in IT support, desktop support, or technical troubleshooting
  • Experience supporting manufacturing, distribution, or retail environments preferred
  • Demonstrated experience mentoring or training junior technical staff

Required Technical Skills
Operating Systems:
  • Advanced troubleshooting: Microsoft Windows, Apple macOS, Linux
  • Mobile platforms: iOS, Android

Hardware Support:
  • Desktop, laptop, and tablet imaging and troubleshooting
  • Barcode scanners and operational hardware
  • Printer systems: Laser, thermal, check, badge printers
  • Network equipment installation and troubleshooting

Networking & Infrastructure:
  • Ethernet, fiber optic, and coaxial cabling (run, terminate, test, troubleshoot)
  • Wired and wireless network troubleshooting
  • UPS systems
  • Data center operations
  • IoT device support

Systems & Tools:
  • IT ticketing systems
  • ITIL standards and practices
  • Asset and inventory management systems
  • Knowledge base and documentation tools

Certifications Preferred
  • CompTIA A+
  • CompTIA Network+
  • ITIL Foundation
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Apple Certified Support Professional (ACSP)

Skills & Competencies
  • Strong problem-solving and analytical skills
  • Excellent communication and customer service abilities
  • Ability to mentor and develop junior team members
  • Project management and organizational skills
  • Ability to work independently and prioritize multiple tasks
  • Physical ability to utilize ladders and lifts for equipment access
  • Professional and cordial interaction with all stakeholders

Core Competencies Aligned to Ashley Values
Successful team members at Ashley consistently demonstrate:
  • Integrity & Transparency - Forthright, honest communication and ethical decision-making
  • Execution Discipline - Relentless follow-through and attention to detail
  • Hands-On Ownership - Willingness to "get dirty," inspect work, and solve real problems
  • Leadership at Every Level - Ability to lead initiatives and influence outcomes regardless of title
  • Customer & Business Mindset - Focus on delivering what is promised and driving measurable impact
  • Boundaryless Collaboration - Works for the greater good of the enterprise, not functional silos
  • Continuous Improvement - Learns the business deeply and improves how work gets done

Physical Requirements
  • Ability to lift and move equipment up to 50 pounds
  • Ability to utilize ladders and lifts to reach network cabling and equipment
  • Ability to work in various environments including offices, manufacturing floors, warehouses, and data centers
  • Occasional travel to other Ashley locations as needed

What We Offer
  • Competitive compensation package
  • Comprehensive benefits including health, dental, and vision insurance
  • 401(k) with company match
  • Professional development and certification opportunities
  • Collaborative and innovative work environment
  • Opportunity to support technology operations at a leading global brand

Equal Employment Opportunity Statement
Ashley Furniture is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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