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Services Beyond Support Jobs (NOW HIRING)

Ability Beyond

Direct Support Floater

Newtown, CT

$21/hr

Make a Meaningful Impact Every Day At Ability Beyond, we believe everyone deserves the opportunity ... Maintain accurate documentation of services, progress, and daily activities What You Will Need

Ability Beyond

Direct Support Floater

Newtown, CT

Make a Meaningful Impact Every Day At Ability Beyond, we believe everyone deserves the opportunity ... Maintain accurate documentation of services, progress, and daily activities What You Will Need

Ability Beyond

Direct Support Professional

Waterbury, CT · On-site

$19 - $19.50/hr

Make a Meaningful Impact Every Day At Ability Beyond, we believe everyone deserves the opportunity ... Maintainaccuratedocumentation of services, progress, and daily activities What You Will Need * High ...

Ability Beyond

Direct Support Professional

Bethel, CT · On-site

$19 - $19.50/hr

Make a Meaningful Impact Every Day At Ability Beyond, we believe everyone deserves the opportunity ... Maintainaccuratedocumentation of services, progress, and daily activities What You Will Need * High ...

Ability Beyond

Direct Support Floater

Danbury, CT · On-site

$21/hr

Make a Meaningful Impact Every Day At Ability Beyond, we believe everyone deserves the opportunity ... Maintain accurate documentation of services, progress, and daily activities What You Will Need

Ability Beyond

Direct Support Floater

Ridgefield, CT

$21/hr

Make a Meaningful Impact Every Day At Ability Beyond, we believe everyone deserves the opportunity ... Maintainaccuratedocumentation of services, progress, and daily activities What You Will Need

Ability Beyond

Direct Support Floater

Bethel, CT

$21/hr

Make a Meaningful Impact Every Day At Ability Beyond, we believe everyone deserves the opportunity ... Maintain accurate documentation of services, progress, and daily activities What You Will Need

Ability Beyond

Direct Support Floater

New Milford, CT · On-site

$21/hr

Make a Meaningful Impact Every Day At Ability Beyond, we believe everyone deserves the opportunity ... Maintainaccuratedocumentation of services, progress, and daily activities What You Will Need

Ability Beyond

Direct Support Professional

Brookfield, CT

$19 - $19.50/hr

Make a Meaningful Impact Every Day At Ability Beyond, we believe everyone deserves the opportunity ... Maintainaccuratedocumentation of services, progress, and daily activities What You Will Need * High ...

Ability Beyond

Direct Support Floater

Brookfield, CT

$21/hr

Make a Meaningful Impact Every Day At Ability Beyond, we believe everyone deserves the opportunity ... Maintain accurate documentation of services, progress, and daily activities What You Will Need

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All JobsServices Beyond Support Jobs

Services Beyond Support information

See salary details

$33K

$58.7K

$97K

How much do services beyond support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for services beyond support in the United States is $58,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $70,000.00 per year, depending on experience, location, and employer.

How does a Services Beyond Support professional typically collaborate with other departments to resolve client issues?

Professionals in Services Beyond Support often work cross-functionally, partnering with technical teams, product managers, and customer success to address complex client needs. This role requires clear communication and coordination to ensure that solutions are both technically sound and aligned with client expectations. Regular meetings, ticketing systems, and escalation protocols are commonly used to facilitate effective collaboration and maintain high standards of customer satisfaction.

What is the difference between Services Beyond Support vs Customer Service Representative?

AspectServices Beyond SupportCustomer Service Representative
Required CredentialsTypically no formal certifications, but industry-specific knowledge helpsHigh school diploma; sometimes certifications in customer service
Work EnvironmentTechnical support centers, client sites, remote supportCall centers, retail, office settings
Employer & Industry UsageIT, technical services, product supportRetail, telecommunications, service industries
Common Search & ComparisonTechnical support, product assistanceCustomer service, client communication

Services Beyond Support focuses on technical and specialized assistance, often requiring industry knowledge, while Customer Service Representatives handle general client inquiries and support in customer-facing roles. Both roles are essential but differ in technical complexity and work environment.

What are the key skills and qualifications needed to thrive in a Services Beyond Support role, and why are they important?

To excel in a Services Beyond Support position, you generally need strong customer service abilities, problem-solving skills, and a solid understanding of the company's products or services. Familiarity with customer relationship management (CRM) software, ticketing systems, and relevant certifications in service management (such as ITIL or HDI) are often required. Exceptional communication, empathy, and adaptability help professionals exceed client expectations and build lasting relationships. These skills are crucial for ensuring customer satisfaction, retaining clients, and driving continuous service improvement.

What are Services Beyond Support?

Services Beyond Support generally refers to additional services offered by a company that go beyond traditional customer support, such as proactive consulting, training, system optimization, or strategic guidance. These services are designed to help clients maximize the value of their products or solutions, improve efficiency, and achieve business goals. They often include tailored solutions, ongoing education, and expert advice to ensure long-term customer success.
More about Services Beyond Support jobs
What cities are hiring for Services Beyond Support jobs? Cities with the most Services Beyond Support job openings:
What states have the most Services Beyond Support jobs? States with the most job openings for Services Beyond Support jobs include:
What job categories do people searching Services Beyond Support jobs look for? The top searched job categories for Services Beyond Support jobs are:
Services Beyond Support jobs near you
Infographic showing various Services Beyond Support job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 65% Full Time, 17% Part Time, 6% Temporary, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,667 per year, or $28.2 per hour.
Direct Support Floater

Direct Support Floater

Ability Beyond

New Fairfield, CT

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Direct Support Floater
Pay Rate: $21 per hour
Locations: Multiple programs across the Greater Danbury Area
Schedule: Guaranteed set full time schedules available including first, second, and third shifts!
 
Make a Meaningful Impact Every Day 
 
At Ability Beyond, we believe everyone deserves the opportunity to live a fulfilling and independent life. As a Direct Support Floater, you will support adults with intellectual, developmental, physical, and behavioral health needs in both residential and community settings. You will play an important role in helping individuals build life skills, achieve personal goals, and remain active in their communities while being part of a supportive and mission driven team. 
What You Will Do 
  • Provide hands on support with daily living activities such as cooking, cleaning, hygiene, dressing, and mobility 
  • Assist with personal care, including bathing, toileting, and medication reminders as needed 
  • Support individuals in developing independent living skills such as budgeting, communication, and meal planning 
  • Provide transportation to medical appointments, errands, and community outings 
  • Encourage participation in social, recreational, and volunteer activities such as fitness, crafts, Special Olympics, and community events 
  • Implement behavioral support strategies and use de escalation techniques when needed 
  • Collaborate with nurses, behaviorists, nutritionists, and other clinical team members to provide well rounded care 
  • Assist with goal planning, progress tracking, and skill development 
  • Maintain accurate documentation of services, progress, and daily activities 
What You Will Need 
  • Minimum of 1-year previous experience
  • High school diploma or equivalent 
  • Valid driver’s license and reliable transportation 
  • Willingness to learn, paid training is provided 
  • Compassionate, dependable, and motivated to support others 
Why You Will Love This Role 
 
This is more than just a job. It is an opportunity to make a real difference. You will help individuals gain confidence, build independence, and live meaningful lives while growing your own career in a supportive and inclusive environment. 
Perks and Benefits 
  • Paid training and accredited certification programs 
  • Comprehensive benefits including medical, dental, vision, and pet insurance 
  • Generous paid time off that increases with tenure 
  • 403(b) retirement plan and PSLF loan forgiveness eligibility 
  • Employee Assistance Program with mental health and wellness support 
  • Career growth, mentorship, and leadership development opportunities 
  • Flexible schedules and overtime opportunities in select programs 
  • An inclusive workplace committed to diversity, equity, inclusion, and belonging 
See the Impact Firsthand 
Watch a day in the life at Ability Beyond: 
 https://www.youtube.com/watch?v=fk2TezhPHro  
  
Join Ability Beyond, where you can be accepted, celebrated, and truly impactful. 
Ability Beyond is committed to providing equal employment opportunities to all employees and applicants for employment, ensuring that no individual is discriminated against based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
 
 

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