1

Services Beyond Support Jobs (NOW HIRING)

Beyond IT Support is a cloud advisors offers reliable IT support services in Georgia, Connecticut, New York and Texas. Founded in 2003, the company is headquartered in Norwalk, USA, with a team of 11 ...

IT Support Technician Level 2

Lilburn, GA · On-site

$19.75 - $27.25/hr

Beyond IT Support is a cloud advisors offers reliable IT support services in Georgia, Connecticut, New York and Texas. Founded in 2003, the company is headquartered in Norwalk, USA, with a team of 11 ...

next page

Showing results 1-20

Services Beyond Support information

See salary details

$33K

$58.7K

$97K

How much do services beyond support jobs pay per year?

As of Aug 13, 2026, the average yearly pay for services beyond support in the United States is $58,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $70,000.00 per year, depending on experience, location, and employer.

How does a Services Beyond Support professional typically collaborate with other departments to resolve client issues?

Professionals in Services Beyond Support often work cross-functionally, partnering with technical teams, product managers, and customer success to address complex client needs. This role requires clear communication and coordination to ensure that solutions are both technically sound and aligned with client expectations. Regular meetings, ticketing systems, and escalation protocols are commonly used to facilitate effective collaboration and maintain high standards of customer satisfaction.

What is the difference between Services Beyond Support vs Customer Service Representative?

AspectServices Beyond SupportCustomer Service Representative
Required CredentialsTypically no formal certifications, but industry-specific knowledge helpsHigh school diploma; sometimes certifications in customer service
Work EnvironmentTechnical support centers, client sites, remote supportCall centers, retail, office settings
Employer & Industry UsageIT, technical services, product supportRetail, telecommunications, service industries
Common Search & ComparisonTechnical support, product assistanceCustomer service, client communication

Services Beyond Support focuses on technical and specialized assistance, often requiring industry knowledge, while Customer Service Representatives handle general client inquiries and support in customer-facing roles. Both roles are essential but differ in technical complexity and work environment.

What are the key skills and qualifications needed to thrive in a Services Beyond Support role?

To excel in a Services Beyond Support position, you generally need strong customer service abilities, problem-solving skills, and a solid understanding of the company's products or services. Familiarity with customer relationship management (CRM) software, ticketing systems, and relevant certifications in service management (such as ITIL or HDI) are often required. Exceptional communication, empathy, and adaptability help professionals exceed client expectations and build lasting relationships. These skills are crucial for ensuring customer satisfaction, retaining clients, and driving continuous service improvement.

What is Services Beyond Support?

Services Beyond Support generally refers to additional services offered by a company that go beyond traditional customer support, such as proactive consulting, training, system optimization, or strategic guidance. These services are designed to help clients maximize the value of their products or solutions, improve efficiency, and achieve business goals. They often include tailored solutions, ongoing education, and expert advice to ensure long-term customer success.
More about Services Beyond Support jobs
What cities are hiring for Services Beyond Support jobs? Cities with the most Services Beyond Support job openings:
What states have the most Services Beyond Support jobs? States with the most job openings for Services Beyond Support jobs include:
Infographic showing various Services Beyond Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,667 per year, or $28.2 per hour.

Speech Language-Pathologist

Beyond Support Network

Depew, NY • On-site

Other

Medical, Dental, Vision, Life, PTO

Posted 6 days ago


Job description

Description

Monday, Tuesday and Friday; 7:30am-2:30pm; Wednesday 7:30am-3:30pm

$55,000- CFY

$60,000 - Licensed

Excited to start your career? Soon-to-be graduates are encouraged to apply and grow with us!

DIVISION:Academic Services

CLASSIFICATION:Exempt

JOB GRADE:CBA

SUMMARY OF DUTIES

Provide intervention that is appropriate to the age and learning needs of each individual student that is selected through an evidence-based decision-making process as mandated by each student’s IEP. Provide services to support the instructional program by working in partnership with others to meet students' needs. Speech Language Pathologists are expected to work with all age levels serving a full range of communication disorders. Maintains records of student progress and communicate effectively with families, staff, and other human service professionals.

REPORTING RELATIONSHIP

Reports to Speech Therapy Department Head

ESSENTIAL DUTIES & RESPONSIBILITIES

• Fosters others’ awareness of communication disorders and their preventions. • Promotes healthy lifestyles practices for the prevention of conditions that result in communication disorders.• Conduct assessments to identify students’ communication disorders.• Reviews clinical records and case histories.• Administer, score and analyze both standardized and non-standardized speech-language assessments as needed. • Inform and instruct the team on intervention strategies, consistent with Evidence Based Practices.• Attends CPSE-CSE meetings that may occur outside an employee’s regularly scheduled work day. • Create and develop required reports and treatment plans, according to specified guidelines. • Generates speech language therapy prescriptions for needed services in accordance to New York state and county guidelines. • Provide intervention/treatment that is appropriate to the age and learning needs of each individual student selected through an evidence-based decision-making process. • Plan, develop and implement specific treatment programs and activities for individual students in accordance with New York State Education Law requirements and the practices and policies of this agency. • Assures that IEP mandates are fulfilled and document progress toward goals on the IEP. • Designs and implements plans that adhere to the performance standards of the state (such as; Common Core) that are chronologically and developmentally appropriate; reflect differentiated instruction techniques; incorporate technology, and are creative. • Contributes to the IEP process by devises appropriate annual goals and short-term objectives that have an impact on attainment of educational goals• Engages students in activities that are interesting, meaningful and individualized to reflect each student’s developmental level.• Ensures that assessments and intervention strategies are evidence based. Provides clear and succinct direction to students.• Provides care and services to promote a safe environment for students and staff.• Organizes and maintains required daily treatment notes and records for each student.• Maintains all required attendance and billing records in accordance with the stated deadlines.• Ensures that all pertinent data be found in students’ medical records.• Ensure that all students receive quality, culturally competent services using scientific, research-based practices. • Help the student develop self-advocacy skills appropriate to age and ability level.• Design service delivery models that meet the needs of the individuals in the least restrictive environment by conducting individual and group therapy sessions using both push-in and/or pull-out models.• Establishes an effective data collection and charting system to monitor students’ progress. Analysis and evaluates the data and the treatment plan at various stages to adjust treatment as needed to achieve maximum benefit.• Consistently comply with federal and state mandates as well as local and agency policies in performance of their duties. Activities may include Individualized Education Program (IEP) development, Medicaid billing, report writing, and treatment plan/therapy log development. • Follows therapy schedule established by Speech Department Head. • Maintain a student treatment load of 50 billable sessions per week. • Utilize Strategies for Crisis Intervention and Prevention (SCIP) procedures as applicable and necessary. • Demonstrate the ability to work independently as well as in conjunction with other staff members and members of the instructional team. • Maintain a current inventory of all Beyond Support Network equipment and supplies in treatment rooms. • Submit inventory annually upon request. • Ensures that equipment and supplies are used appropriately and maintained in good condition. Submit maintenance requests when necessary to ensure the proper functioning of the room and its contents.• Maintains continuing education requirements for licensure and certification as required by New York State Education Department.• Constantly maintain high professional standards at work with regard to personal behavior and interactions with other staff and families.• Perform other duties as requested by the Department Head, Principal, and/or Director of Education.• Work in partnership with others to meet students' needs. Acts as a consult to educational team and school personnel on matters of speech-language therapy.• Instructs student and family in treatment and procedures to be continued at home. • Participates in staff training, in-services, committee and departmental team meetings. • Refers students and their families to community resources and services when needed. • Work with colleges and universities when assigned as directed by the Beyond Support Network.• Any Speech Language Pathologist while in the community on behalf of this agency will comply to all agency, county and State regulation as they apply to services and evaluations provided within the community. The Speech Language Pathologist will complete and provide proof of completion of The Early Intervention training PAPI – Parents as Primary Interventionists. Additionally the Speech Language Pathologist will and maintain an active Health Commerce Account, allowing access to NYSEIS. The Speech Language Pathologist is expected to work closely with the Evaluation Team and respond to the directives of the team supervisor and provide billing documentation to team supervisor as required.

SKILLS & ABILITIES

• A strong knowledge base in speech-language development and speech-language disorders, as well as a strong skill set in diagnosis and intervention. Adopt current changes in education and speech-language pathology as they apply and engage in continuing education experiences to update their knowledge base and hone their skills.• High level of interpersonal skills.• Ability to demonstrate knowledge of basic computer skills and to access district data bases for review and input.• Ability to communicate student’s current level of functioning or other pertinent information orally and in written reports.• Demonstrate knowledge of current literature and trends relating to the profession.• Balance their work to use their expertise most effectively and efficiently • Demonstrate ability to manage workload• Meet the performance standards of the state, counties and school districts.• Must be fully prepared to meet the needs of our diverse student body• Design a data-based system for decision making, including gathering and interpreting data with individual students

EDUCATION & TRAINING

Preferred: Master’s degree in Communication Disorders; NYS license or CFY availability.

Minimum: Bachelor’s degree in Communication Disorders; NYS teaching certificate.

BENEFITS

Paid holidaysPaid recess (approx. 7 weeks) Paid time off (PTO)Health, dental and vision InsuranceAgency paid life insurance and long-term disabilitySupplemental insurance: short-term disability, life insurance, cancer care insurance, pet insuranceProfessional development reimbursementEmployee Referral Program401k w/Agency match & more

BEYOND SUPPORT NETWORK

It’s more than a job…

It’s…

  • Supporting others

  • A life/work balance

  • Developing YOU

  • Feeling Appreciated

  • Variety of Opportunities

Qualifications

Skills

Preferred

  • Time Management: Intermediate

  • Professional Knowledge: Intermediate

  • Oral Communication: Intermediate

  • Interpersonal Skills: Intermediate

  • Independent Work: Intermediate

Behaviors

Preferred

  • Team Player: Works well as a member of a group

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required

  • Bachelors or better in Speech-Language Pathology

Preferred

  • Masters or better in Speech-Language Pathology

Licenses & Certifications

Preferred

  • Speech.Lang Dbl Initial

  • Speech Lang. Pathologist

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.