ZipRecruiter

Log In

1

Servicenow Jobs in Springfield, MA (NOW HIRING)

Deloitte

ServiceNow - Senior Manager

Hartford, CT · On-site

ServiceNow Senior Manager Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients ...

Deloitte

ServiceNow Architect

Hartford, CT · On-site

ServiceNow Manager Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field ...

Deloitte

ServiceNow Platform Architect - Manager

Hartford, CT · On-site

$71.75 - $90.50/hr

ServiceNow Platform Architect - Manager Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to ...

Pwc

ServiceNow Deployment- Senior Associate

Hartford, CT

$77K - $202K/yr

ServiceNow or similar tool's IT Service Management modules and how they are implemented across different operating models (ITIL); DevSecOps transformations; Cloud platforms (AWS, Azure, Google Cloud ...

Pwc

ServiceNow Deployment- Manager

Hartford, CT

$99K - $232K/yr

The Opportunity As part of the Cloud Operations team you lead the deployment of innovative ServiceNow solutions that transform client operations. As a Manager, you guide teams in delivering ...

next page

Showing results 1-20

All JobsServicenow JobsServicenow Jobs in Springfield, MA

Servicenow information

See Springfield, MA salary details

$11

$23

$33

How much do servicenow jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for servicenow in Springfield, MA is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $26.59 per hour, depending on experience, location, and employer.

What is a ServiceNow?

A ServiceNow job involves working with the ServiceNow platform to develop, configure, and manage IT service management (ITSM) solutions for organizations. Professionals in this field may take on roles such as administrators, developers, consultants, or architects, depending on their expertise. Their responsibilities include customizing workflows, integrating systems, automating processes, and optimizing IT operations. ServiceNow jobs often require knowledge of scripting, cloud platforms, and ITIL best practices.

What does a ServiceNow do?

A typical day in a ServiceNow role involves collaborating with business stakeholders to understand their IT process needs, configuring and customizing ServiceNow applications, and troubleshooting any platform issues that arise. You may attend team meetings, manage development backlogs, and implement new features or automation solutions that improve workflow efficiency. In addition, you'll likely be responsible for maintaining documentation, supporting end-users, and staying updated on the latest ServiceNow updates and best practices. This variety makes the role dynamic and allows you to have a tangible impact on an organization's digital transformation initiatives.

What are the key skills and qualifications needed to thrive in the ServiceNow position, and why are they important?

To excel in a ServiceNow role, you should have a strong grasp of IT service management (ITSM) principles, experience with ServiceNow platform development or administration, and often a bachelor's degree in computer science or a related field. Familiarity with tools like ServiceNow Studio, JavaScript, and scripting as well as certifications such as ServiceNow Certified System Administrator or Implementation Specialist are commonly required. Strong problem-solving, communication, and teamwork skills help you effectively gather requirements and collaborate with multiple stakeholders. These skills ensure efficient platform customization, seamless user experiences, and successful integration of ServiceNow solutions within organizations.

Is ServiceNow a good career?

ServiceNow is a popular platform for IT service management and automation, and roles such as ServiceNow developer or administrator are in demand due to digital transformation initiatives. Careers in ServiceNow often require technical skills, certifications, and ongoing learning to stay current with platform updates and integrations.

Is ServiceNow still in demand?

ServiceNow professionals are currently in high demand due to the platform's widespread adoption for IT service management, automation, and workflow solutions. Skills in ServiceNow administration, development, and certifications can enhance job prospects as organizations continue to implement and expand their ServiceNow environments.

What are popular job titles related to Servicenow jobs in Springfield, MA?

For Servicenow jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Servicenow jobs in Springfield, MA look for?

The top searched job categories for Servicenow jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Servicenow jobs?

Cities near Springfield, MA with the most Servicenow job openings:

Servicenow jobs near you
Infographic showing various Servicenow job openings in Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, 5% Part Time, and 10% Contract. Highlights an 77% Physical, 8% Hybrid, and 15% Remote job distribution, with an average salary of $48,222 per year, or $23.2 per hour.

ServiceNow Platform Administrator

ASM Research, An Accenture Federal Services Company

Hartford, CT • On-site

Other

Re-posted 22 days ago

Job description

The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing access controls, and user permissions.

  • Tier 1 support of ServiceNow Platform Incidents, identifying issues and further troubleshooting efforts.

  • Collaborate with stakeholders to address system problems .

  • Serves as the back up to respond to user requests for system needs and upgrades or handles request that are more complex.

  • Troubleshoots and resolves complex problems in an efficient manner with little to no supervision.

  • Troubleshoot integration issues such as system/service accounts, API's, User Management Certs, etc.

  • Manage Dashboards and reports to provide insights into platform usage, license allocations, and performance.

  • Support data driven decision making .

Minimum Qualifications

  • Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.

  • 4-6 years of experience in information technology, systems administration or other IT related field.

  • ServiceNow Certified System Administrator (CSA) Required and other relevant certifications are optional.

Other Job Specific Skills

  • Extensive experience reviewing various system log files.

  • HIWAVE management.

  • Proficiency in ServiceNow administration and development.

  • Knowledge of scripting languages like JavaScript, HTML, and CSS.

  • Strong analytical skills to diagnose and resolve technical issues.

  • Ability to communicate effectively with technical and non-technical stakeholders.

  • Prior experience in IT Service Management (ITSM).

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

65,400 - $100000

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Apply