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Servicechannel Jobs (NOW HIRING)

Fortive

Strategic Sourcing Specialist

Greenville, SC

ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair and maintenance services from ...

Fortive

Trade Specialist

ServiceChannel is seeking skilled tradespeople to enhance the SC Managed program and evolve our "Facility Management as a Service" offering. Joining the SC Managed Facility Services team as a Trade ...

Natural Grocers

Facilities Coordinator

Golden, CO

This position monitors and maintains work orders through a CMMS (ServiceChannel); tracks progress of repairs and follows through to completion; maintains location notes and pertinent store ...

Fortive

Strategic Sourcing Specialist

STRATEGIC SOURCING SPECIALIST ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair ...

Fortive

Onsite Support Analyst

Bentonville, AR · On-site

ServiceChannel is seeking an Onsite Support Analyst to serve as a dedicated, embedded resource supporting our strategic partnership with Walmart at their global headquarters in Bentonville, AR. This ...

Fortive

Onsite Support Analyst

Bentonville, AR · On-site

ServiceChannel is seeking an Onsite Support Analyst to serve as a dedicated, embedded resource supporting our strategic partnership with Walmart at their global headquarters in Bentonville, AR. This ...

24 Hour Fitness

Equipment Technician

Vancouver, WA · On-site

Ensures all repairs are logged in ServiceChannel (or other maintenance systems) * Partners with OEMs and vendors when technical support or specialized parts are needed * Attends area training and ...

24 Hour Fitness

Equipment Technician

Castle Rock, CO · On-site

Ensures all repairs are logged in ServiceChannel (or other maintenance systems) * Partners with OEMs and vendors when technical support or specialized parts are needed * Attends area training and ...

24 Hour Fitness

Equipment Technician

Vancouver, WA · On-site

Ensures all repairs are logged in ServiceChannel (or other maintenance systems) * Partners with OEMs and vendors when technical support or specialized parts are needed * Attends area training and ...

24 Hour Fitness

Equipment Technician

Nanuet, NY · On-site

Ensures all repairs are logged in ServiceChannel (or other maintenance systems) * Partners with OEMs and vendors when technical support or specialized parts are needed * Attends area training and ...

24 Hour Fitness

Equipment Technician

Pelham Manor, NY · On-site

Ensures all repairs are logged in ServiceChannel (or other maintenance systems) * Partners with OEMs and vendors when technical support or specialized parts are needed * Attends area training and ...

24 Hour Fitness

Equipment Technician

Irving, TX · On-site

Ensures all repairs are logged in ServiceChannel (or other maintenance systems) * Partners with OEMs and vendors when technical support or specialized parts are needed * Attends area training and ...

24 Hour Fitness

Equipment Technician

Parker, CO · On-site

Ensures all repairs are logged in ServiceChannel (or other maintenance systems) * Partners with OEMs and vendors when technical support or specialized parts are needed * Attends area training and ...

24 Hour Fitness

Equipment Technician

Irvine, CA · On-site

Ensures all repairs are logged in ServiceChannel (or other maintenance systems) * Partners with OEMs and vendors when technical support or specialized parts are needed * Attends area training and ...

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Servicechannel information

What is the difference between Servicechannel vs Facility Coordinator?

AspectServicechannelFacility Coordinator
Required credentialsTypically requires facilities management or related certificationsOften requires similar certifications in facilities or property management
Work environmentPrimarily software-based, managing service requests and vendor interactionsOn-site or office-based, coordinating maintenance and facility operations
Employer and industry usageUsed by service management platforms and facilities service providersEmployed by organizations managing physical facilities and maintenance teams
Search and comparison intentCommonly compared for service management solutionsCompared for operational coordination roles in facilities management

Servicechannel focuses on digital service management and vendor coordination, while Facility Coordinator handles on-site facility operations and maintenance. Both roles are essential in facilities management but differ in scope and daily tasks.

Infographic showing various Servicechannel job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution.

Facility Maintenance Specialist-1

Safelite Group, Inc.

Columbus, OH • On-site

$20 - $27.50/hr

Full-time

Posted 14 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

186th of 325 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Facility Maintenance Specialist
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Facility Maintenance Specialist will be responsible for overseeing the administration of Safelite's facility maintenance software system (ServiceChannel) and will manage associated work orders for their dedicated region. This position will have the opportunity to make a significant impact by delivering excellent customer service and supporting our field leadership team to identify problems and develop short and/or long term sustainable solution while executing in accordance with Safelite's maintenance processes.
What you will do
  • Support Field Operations through daily oversite and management of ServiceChannel work orders in all process phases including: initiation, tracking, coordinating, reviewing proposals and securing cost approvals, and invoicing. Provide regular status updates to leadership.
  • Partners with Safelite maintenance leadership, internal/external project consultants, and service providers to administer preventative and reactive maintenance programs. Act as liaison with leadership team and vendors to ensure minimal store/business interruption.
  • Provide guidance and recommendations to field partners and approvers on the scope of work for maintenance projects/proposals and facilitate escalation where needed. Influence and develop solutions to make recommendations to field leaders to optimize resources and costs.
  • Review and monitor maintenance activities to ensure quality of work, control costs, and accelerate resolution. Review all cost proposals, challenging when needed. Implement best practices to minimize costs. Negotiate repair responsibility with landlords.
  • Administer the ServiceChannel system, troubleshoot errors and issues that may arise, and provide recommendations to Safelite maintenance leadership on ServiceChannel and maintenance processes.
  • Support Safelite programs in sustainability, asset management, and facility condition.
  • Visit sites to evaluate conditions and identify potential repair and maintenance needs.
  • Provide leadership with data analytics and tracking to support the retail, supply chain, and HQ organizations. Develop and maintain cost summary of all maintenance work and review with leadership.
  • Other duties as assigned.

Education Qualifications
  • High School Diploma Required
  • Bachelor's Degree Preferred

Experience Qualifications
  • 1-3 years Experience and proven success working in a multi-faceted, customer service based environment Required
  • 1-3 years Facility maintenance experience or involvement in property management preferred. Preferred

Skills and Abilities
  • Capable of managing detailed data and processes in a high-volume setting
  • Technologically capable including experience performing job functions utilizing computer-based software systems
  • Strong interpersonal and remote communication skills, with a demonstrated ability to communicate in a positive manner. Comfortable interacting and communicating with field leadership.
  • Excellent organization skills with high attention to detail
  • Proactive problem solver
  • Ability to travel occasionally (up to 30%)

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
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