ZipRecruiter

Log In

1

Service Jobs in Wolf Point, MT (NOW HIRING)

Nemont

Customer Service Specialist

Poplar, MT · On-site

$15 - $19.75/hr

Interviews customers, prepares orders for new services and changes. Interacts with the subscriber/customer to achieve positive subscriber/customer relations. Essential Job Duties and Responsibilities

Nemont

Customer Service Specialist

Poplar, MT · On-site

$15 - $19.75/hr

Interviews customers, prepares orders for new services and changes. Interacts with the subscriber/customer to achieve positive subscriber/customer relations. Essential Job Duties and Responsibilities

Nemont

Customer Service Specialist

Poplar, MT · On-site

$15 - $19.75/hr

Interviews customers, prepares orders for new services and changes. Interacts with the subscriber/customer to achieve positive subscriber/customer relations. Essential Job Duties and Responsibilities

Meijer, Inc.

Service Coordinator

Circle, MT · On-site

$19.25 - $24.25/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

Dollar Tree

Customer Service Associate I

Poplar, MT · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Wolf Point, MT · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Wolf Point, MT · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Poplar, MT · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

HMG Careers

Remote Sales and Service Advisor

Richey, MT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Sales and Service Agent Remote

Richey, MT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Nashua, MT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Frazer, MT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Sales and Service Agent Remote

Fort Peck, MT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Poplar, MT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Sales and Service Agent Remote

Nashua, MT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

next page

Showing results 1-20

All JobsService JobsService Jobs in Wolf Point, MT

Service information

What is a service?

Service jobs are roles in which employees provide support, assistance, or expertise directly to customers or clients, rather than producing physical goods. These jobs can be found in various industries such as hospitality, retail, healthcare, education, and customer service. Common examples include waiters, customer service representatives, hotel staff, and healthcare workers. Service jobs often require strong communication skills, patience, and a focus on meeting the needs of others.

What are the key skills and qualifications needed to thrive as a service professional, and why are they important?

To thrive as a Service professional, you need strong customer service skills, product or service knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and ticketing platforms is often required. Excellent communication, patience, and problem-solving abilities set outstanding service professionals apart. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and fostering long-term client relationships.

What are some common challenges faced by professionals in service roles, and how can they be effectively managed?

Professionals in service roles often encounter challenges such as handling high customer expectations, managing difficult interactions, and balancing multiple tasks during peak hours. Effective communication, active listening, and strong problem-solving skills are essential for navigating these situations. Many organizations provide training and encourage teamwork to help service staff share best practices and support one another, creating a collaborative environment that helps manage stress and maintain high service standards.

What is the difference between Service vs Customer Service Representative?

AspectServiceCustomer Service Representative
Required credentialsVaries by industry; often no formal degree requiredHigh school diploma or equivalent; sometimes additional training
Work environmentVaries widely; includes retail, hospitality, technical supportCall centers, retail stores, online support
Employer and industry usageUsed across many industries to describe the act of providing assistanceSpecific role focused on direct customer interaction

Service is a broad term that refers to the act of assisting or providing value, often encompassing various roles and industries. A Customer Service Representative is a specific job title within the service industry, responsible for direct customer interactions, handling inquiries, and resolving issues. While 'Service' describes the general activity, 'Customer Service Representative' is a defined role with specific responsibilities and qualifications.

What are considered service jobs?

Service jobs are roles that involve assisting or providing support to customers, clients, or the public, such as retail workers, food service staff, healthcare providers, and hospitality employees. These jobs often require strong communication skills and may involve working in environments like restaurants, stores, or hospitals.

What cities near Wolf Point, MT are hiring for Service jobs?

Cities near Wolf Point, MT with the most Service job openings:

Service jobs near you
Infographic showing various Service job openings in Wolf Point, MT as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 96% In-person, and 4% Remote job distribution.

Customer Service Specialist

Nemont

Poplar, MT • On-site

$15 - $19.75/hr

Full-time

Re-posted 25 days ago

Job description

Job Summary: Interviews customers, prepares orders for new services and changes. Interacts with the subscriber/customer to achieve positive subscriber/customer relations.
Essential Job Duties and Responsibilities
  • Talk with customers by phone or in person and receive orders for new installation, activation, discontinuance or change in service.
  • Answer customer inquiries as to type and availability of services offered.
  • Receive customer complaints, comments or information and asks detailed questions to determine exact nature of problems. Assess the information received and determine the proper action to be taken.
  • Complete contract forms, determine charges for requested services, collect deposits, and prepare change of address records.
  • Solicit sale of new or additional services and related products.
  • Answers incoming calls on a multi-line computer based telecommunications system.
  • Assesses the caller's inquiries and requests, then transfers the call accordingly.
  • Provides clerical backup as required.
  • Processes incoming and outgoing mail, which may include receiving and delivery.
  • Files and scans customer correspondence.
  • Educates customers on long distance carrier choices and selection process.
  • Performs all functions relating to daily cash collection and posting of end user payments.
  • Handles incoming end user billing calls and questions. Must be able to answer questions in a clear and concise manner.
  • Assists with collection calls on delinquent accounts.
  • Maintains complete confidentiality of records; complies and adheres to Customer Proprietary Network Information (CPNI) regulations.
  • May be required to be on call evenings and weekends.

Additional Job Duties and Responsibilities
  • Perform other duties and responsibilities as required to fulfill job function or as assigned.

Knowledge, Skills, and Abilities
  • Knowledge of company policies, procedures, products and services can be learned on the job.
  • Knowledge of terminology and functions of telecommunications services helpful.
  • Able to operate a personal computer and related software.
  • Able to communicate effectively and pleasantly with customers to explain and interpret problems customers may have with service, billing, etc.
  • Able to operate various office equipment, such as copy machine, fax machine and multi-line telephone system.
  • Able to effectively present information and respond to questions from managers, customers, and the general public.
  • Able to enhance customer relations with a pleasant and efficient telephone manner.
  • Able to work with a variety of personalities to project favorable image.
  • Able to handle multiple priorities, work accurately, work under pressure, and pay close attention to details and schedules.
  • Able to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
  • Able to learn terminology and functions of the telecommunications industry.
  • Able to exhibit professional appearance and dress.
  • Able to communicate effectively, both in writing and in speaking, with customers, co-workers, and various business contacts in a courteous and professional manner.
  • Able to motivate oneself and maintain close rapport with all staff to keep up-to-date on system activities.
  • Able to assist in keeping management informed of the concerns and opinions of subscribers and community members.
  • Familiarity with capital credits a plus.
  • Able to obtain and maintain a valid driver's license, have a good driving record and be insured under the Company's insurance policy.
  • Able to maintain confidentiality of customer and company records.
  • Able to work with regular supervision, following general guidelines.
  • Able to travel for educational and training purposes.
  • Able to work in a team environment and interface with other departments in a positive productive manner

Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be: High school diploma or general education degree (GED) with one to three months related experience and/or training, or equivalent combination of education and experience.
Physical Demands
  • Sits at desk much of working day.
  • Stands and walks short distances in office.
  • Handles books, papers, and office equipment.
  • Stoops, stands, and bends when using files.
  • May be required to lift up to 40 pounds.

Additional Information
This job description is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned by the Customer Service Supervisor. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Apply