ZipRecruiter

Log In

1

Service Jobs in Stevens Point, WI (NOW HIRING)

AROW Global

Customer Service Representative

Mosinee, WI · On-site

$15.75 - $21.50/hr

Customer Service Representative Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for ...

Walgreens

Customer Service Associate

Stevens Point, WI

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Wisconsin Rapids, WI · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Stevens Point, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Stevens Point, WI · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Fleet Farm

Auto Service Technician

Waupaca, WI · On-site

Ensure all services are completed with a high degree of quality and meet the needs of the customer. Ready to expand your knowledge and skill sets? Our Tire Service Specialists service customer ...

previous pagenext page

Showing results 21-40

All JobsService JobsService Jobs in Stevens Point, WI

Service information

What are the key skills and qualifications needed to thrive as a service professional, and why are they important?

To thrive as a Service professional, you need strong customer service skills, product or service knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and ticketing platforms is often required. Excellent communication, patience, and problem-solving abilities set outstanding service professionals apart. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and fostering long-term client relationships.

What are some common challenges faced by professionals in service roles, and how can they be effectively managed?

Professionals in service roles often encounter challenges such as handling high customer expectations, managing difficult interactions, and balancing multiple tasks during peak hours. Effective communication, active listening, and strong problem-solving skills are essential for navigating these situations. Many organizations provide training and encourage teamwork to help service staff share best practices and support one another, creating a collaborative environment that helps manage stress and maintain high service standards.

What is the difference between Service vs Customer Service Representative?

AspectServiceCustomer Service Representative
Required credentialsVaries by industry; often no formal degree requiredHigh school diploma or equivalent; sometimes additional training
Work environmentVaries widely; includes retail, hospitality, technical supportCall centers, retail stores, online support
Employer and industry usageUsed across many industries to describe the act of providing assistanceSpecific role focused on direct customer interaction

Service is a broad term that refers to the act of assisting or providing value, often encompassing various roles and industries. A Customer Service Representative is a specific job title within the service industry, responsible for direct customer interactions, handling inquiries, and resolving issues. While 'Service' describes the general activity, 'Customer Service Representative' is a defined role with specific responsibilities and qualifications.

What is a service?

Service jobs are roles in which employees provide support, assistance, or expertise directly to customers or clients, rather than producing physical goods. These jobs can be found in various industries such as hospitality, retail, healthcare, education, and customer service. Common examples include waiters, customer service representatives, hotel staff, and healthcare workers. Service jobs often require strong communication skills, patience, and a focus on meeting the needs of others.

What are the most commonly searched types of Service jobs in Stevens Point, WI?

The most popular types of Service jobs in Stevens Point, WI are:

What cities near Stevens Point, WI are hiring for Service jobs?

Cities near Stevens Point, WI with the most Service job openings:

Service jobs near you
Infographic showing various Service job openings in Stevens Point, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Service Representative

AROW Global

Mosinee, WI • On-site

$15.75 - $21.50/hr

Other

Re-posted 24 days ago

Job description

Customer Service Representative

Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for providing exceptional service to the organization's customers by managing and maintaining contracts. The CSR I provides information to customers regarding order status, pricing, contract scheduling, etc., and serves as the customer's voice to the company.

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  • Establish and maintain positive working relationships with customers through exceptional customer service.
  • Provide accurate and timely information regarding the status of open orders and resolve any potential issues relating to products, services, billing, etc.
  • Address and process the return of non-conformance material and issue credits to customers.
  • Organize and maintain multiple customer contracts simultaneously.
  • Utilize creative problem-solving skills to ensure on-time delivery of customer products.
  • Accurately enter all required information into computerized systems to create and maintain the customer database.
  • Provide support to the outside sales representatives as needed.
  • Build foundational skills of the customer service team.
  • As part of the AROW Global team you will need to understand the AROW Business System policy and objectives and how you affect conformance to them.

Qualifications:

  • High school diploma or two-year business administration degree/certification (or related program) preferred.
  • One to three years of related experience or a combination of education and experience.
  • Great communication skills.
  • Experience using Microsoft Office programs (Outlook, Word, Excel).
  • Strong decision-making skills.
  • Experience using an Enterprise Resource Planning (ERP) system; knowledge of IFS preferred.
  • Ability to multi-task and solve problems.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or touch objects, tools, or controls. The employee is frequently required to sit. The employee is occasionally required to stand, walk, talk, or hear.

AROW is an Equal Opportunity and Human Rights Employer and complies with Federal and State/Provincial regulations at all U.S. and Canadian locations.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Apply