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Service Writer Jobs in Woonsocket, RI (NOW HIRING)

Massgeneralbrigham

Science Writer

Boston, MA · On-site

$50K - $82K/yr

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... This Scientific Writer will be a part of our research team. Our research team is composed of ...

Ares Operations LLC

RFP Writer

Boston, MA · On-site

The RFP Writer will help drive high-quality execution across the full response lifecycle from ... Experience Required: * 3-6 years of experience in the financial services or asset management ...

Hudson Manpower

Technical Writer

Boston, MA · On-site

$40 - $50/hr

Job Summary We are seeking a Technical Writer to support an Investment Banking client by creating ... Experience supporting Banking, Financial Services, or Investment Banking clients is preferred.

Mass General Brigham

Science Writer

Boston, MA · On-site

$50K - $82K/yr

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... This Scientific Writer will be a part of our research team. Our research team is composed of ...

IPG Photonics

Technical Writer

Oxford, MA

Collaborate with engineering, product, and service teams to gather and validate technical ... Technical writing and editing * Document formatting and template management * Content organization ...

The Public Interest Network

Content Writer

Boston, MA · On-site

$38K - $42K/yr

Content Writer Department: Creative Employment Type: Full Time Location: Boston, MA Reporting To: Rich Hannigan Compensation: $38,250 - $42,000 / year Description The Public Interest Network ...

IPG Photonics

Technical Writer

Oxford, MA · On-site

Collaborate with engineering, product, and service teams to gather and validate technical ... Technical writing and editing * Document formatting and template management * Content organization ...

Global Channel Management, Inc.

Writer

Foxboro, MA

$35/hr

Company Description Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of ...

VIP Auto

Technician/Advisor - Brockton MA

Brockton, MA · On-site

Work at the counter as a service writer necessary, serving customers by consulting with them, building relationships with them, and by following the VIP processes to educate them about the condition ...

Topsort

Technical Writer

Boston, MA

About the Role We're looking for a motivated, experienced, and creative Technical Writer to join our growing Engineering team in the US! As a spokesperson for Topsort's products, you'll turn complex ...

Jeep 24

Service Advisor

Brockton, MA · On-site

$80K - $150K/yr

Two or more years experience as an automotive service writer * Organized and superior customer service skills * Time management skills * Fantastic communication skills * CDJR experience preferred

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All JobsService Writer JobsService Writer Jobs in Woonsocket, RI

Service Writer information

See Woonsocket, RI salary details

$11

$23

$40

How much do service writer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service writer in Woonsocket, RI is $23.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $26.73 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What job categories do people searching Service Writer jobs in Woonsocket, RI look for? The top searched job categories for Service Writer jobs in Woonsocket, RI are:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Woonsocket, RI as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Tech Services Writer I

Alliance Technical Group

Sharon, MA

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

The Technical Services Writer works within the Technical Services organization. The primary duties of the Technical Services Writer include technical writing of proposals, test plans and reports for source testing projects. A Technical Services writer must be able to manage their own workload, follow written and verbal instructions, and communicate within Alliance on the status of documents. Pay will be between $22-$25/hour.

RESPONSIBILITIE AND DUTIES:


o Work with identified scope of work personnel to write proposals based on customer information, permits and pricing.
o Work with project managers and data quality analysts to write accurate reports. Project manager and data quality analysts review data and provide summary information for completion of test report. Draft reports are then provided to the project manager or technical services manager for review prior to submittal to the clients.
o Work with project managers and technical service coordinators and/or managers to write test plans for projects.
o Prepare electronic reports using EPA’s Electronic Reporting Tool (ERT) and ECMPS.

QUALIFICATIONS:
o High School Diploma required. AS or BS degree preferred (Science and Engineering related fields ideal)
o Computer skills. Proficient skill level of Word, Excel, Adobe, Outlook.
o Good verbal communication skills (Internally and with Clients and Regulators).
o Professional appearance and behavior.
o Maintain positive attitude with ability to work well in groups.
o Ability to prioritize and multi-task while remaining focused on all tasks.
o Flexibility: Must be available to work outside normal work hours to complete projects.
o Attention to detail.


PHYSICAL REQUIREMENTS:
o Must be able to meet the physical demands of a typical office environment
• Sitting/standing
• Possible light lifting

Key Benefits Include:

  1. Medical, Dental, and Vision Insurance 
  2. Flexible Spending Accounts 
  3. 401(K) Plan with Competitive Match 
  4. Continuing Education and Tuition Assistance 
  5. Employer-Sponsored Disability Benefits 
  6. Life Insurance 
  7. Employee Assistance Program (EAP) 
  8. Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
  9. Profit Sharing or Individual Bonus Programs 
  10. Referral Program
  11. Per Diem & Paid Travel
  12. Employee Discount Hub

EEO Commitment: Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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