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Service Writer Jobs in Temecula, CA (NOW HIRING)

Viasat, Inc.

Technical Writer

Carlsbad, CA · On-site

$82K - $129K/yr

Embedded collaboration - Work directly within engineering teams, not as a detached service ... Excellent writing, interviewing, and analytical skills * Ability to collaborate effectively with ...

Viasat, Inc.

Technical Writer

Carlsbad, CA · On-site

Embedded collaboration - Work directly within engineering teams, not as a detached service ... Excellent writing, interviewing, and analytical skills * Ability to collaborate effectively with ...

Viasat, Inc.

Technical Writer

Carlsbad, CA · On-site

$82K - $129K/yr

Embedded collaboration - Work directly within engineering teams, not as a detached service ... Excellent writing, interviewing, and analytical skills * Ability to collaborate effectively with ...

Viasat, Inc.

Technical Writer

Carlsbad, CA · On-site

Embedded collaboration - Work directly within engineering teams, not as a detached service ... Excellent writing, interviewing, and analytical skills * Ability to collaborate effectively with ...

Actalent

Technical Writer 1

Carlsbad, CA · On-site

$33/hr

Technical Writer 1 As a Technical Writer joining the Manufacturing Sciences team, you will play a ... About Actalent Actalent is a global leader in engineering and sciences services and talent ...

CENTURUM, INC

Technical Writer II (Depot)

Encinitas, CA · On-site

$40.70 - $48/hr

Must possess significant technical writing experience, including the ability to liaise with and ... Vacation and Sick Leave - Leave accrual is determined by length of service. * Holidays - The ...

Jobs for Humanity

Speakers/Writers

Moreno Valley, CA · On-site

$15 - $60/hr

... writer, editor, or similar roles. - Interest in AI and machine learning concepts. Important Information: - This is a freelance position compensated on an hourly basis. Please note that this is not an ...

Midas

Automotive Mechanic Technician

Encinitas, CA · On-site

$90K/yr

Paid service writer and shop manager training, abundant for professional growth. * Paid vacations * Job stability and great work environment * Sick Pay * Employee discount * Uniforms provided * Five ...

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Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Temecula, CA

Service Writer information

See Temecula, CA salary details

$11

$24

$42

How much do service writer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for service writer in Temecula, CA is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.69 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Temecula, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,191 per year, or $24.1 per hour.

Technical Writer

Viasat, Inc.

Carlsbad, CA • On-site

$82K - $129K/yr

Full-time

Re-posted 14 days ago

Viasat rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

69th of 101 rated telecommunications companies

Job description

About us
One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
We're looking for a Technical Writer who wants more than a documentation role-someone who will be embed directly with our Secure Network Systems (SNS) engineering team, helping shape how complex systems are understood, delivered, and maintained.
In this role, you will:
  • Turn complex hardware, software, and network concepts into clear, user-friendly documentation
  • Create and maintain guides like installation manuals, system architecture docs, and data flow diagrams
  • Collaborate directly with engineers, program managers, and cross-functional teams
  • Help shape documentation standards and improve how we share knowledge across teams
  • Work with modern tools and platforms (Agile workflows, wikis, repositories, and more)
  • Enable engineering teams to deliver faster and more efficiently through clear, high-quality documentation
  • Translate complex systems (networking, security, hardware/software) into accessible, actionable content

Serve as a trusted partner to engineers and program managers.
Career Growth
This role offers the opportunity to:
  • Grow into a documentation lead or strategist
  • Build expertise in secure communications and advanced networking systems
  • Mentor other writers and shape documentation best practices
  • Expand influence across programs and engineering organizations

The day-to-day
What You'll Do
  • Create and maintain technical documentation, including:
    • Installation, operation, and maintenance manuals
    • Security configurations and plans
    • System architecture and interface documentation
    • Data flow diagrams and technical deliverables
  • Collaborate closely with engineers and program teams to gather, interpret, and validate technical information
  • Lead documentation efforts across multiple projects within the Secure Network Systems (SNS) organization
  • Establish and enforce documentation standards aligned with industry frameworks (DoD, NIST, ISO)
  • Manage and organize content across documentation tools and repositories (e.g., wikis, SharePoint, version-controlled systems)
  • Support Agile development environments and evolving technical requirements

This is an embedded role. You'll work directly within engineering teams-building context quickly, establishing trust, and playing a key role in how work gets delivered.
Why This Role Is Unique
  • Mission impact - Your work supports secure communications used in real-world, high-stakes environments
  • Embedded collaboration - Work directly within engineering teams, not as a detached service organization
  • Ownership & Influence - Lead documentation strategy and execution for key programs
  • Cross-functional exposure - Collaborate with engineers, architects, and program leaders
  • Portfolio-building & Variety - Create documentation you'll be proud to show, ranging a broad variety of content types and subjects

What you'll need
Requirements
  • Current Security Clearance
  • Willingness to work onsite in Carlsbad and collaborate across teams

Required Qualifications
  • Experience creating technical documentation for software, hardware, or networked systems
  • Strong curiosity and the ability to understand and communicate complex technical concepts
  • Excellent writing, interviewing, and analytical skills
  • Ability to collaborate effectively with engineering and program teams
  • Strong ability to work independently and maintain deadlines
  • Extensive experience with Microsoft Office tools (including Visio)
  • Experience with Adobe tools (Photoshop, Illustrator, InDesign)
  • U.S. citizenship (required for this role)

Tools & Environment
You'll work in a modern, collaborative environment using:
  • Documentation repositories and platforms (AI, GitHub, Confluence, SharePoint, Wikis)
  • Creative software from Adobe, MadCap, Microsoft 365, SolidWorks, and others
  • Version control and content management tools
  • Agile workflows and cross-functional collaboration
  • Engineering artifacts such as schematics, architecture diagrams, and interface documents

What will help you on the job
Bonus Points if You Have
  • Experience with networking, cybersecurity, or system architecture
  • Familiarity with DoD, NIST, or ISO documentation standards
  • Experience working in Agile environments
  • Familiarity with tools such as:
    • Confluence, SharePoint, or wiki platforms
    • Version control systems (e.g., Oricle Agile, Perforce)
    • Exposure to CAD tools, diagrams, or visual storytelling
  • Experience with technical diagrams and structured documentation formats

What Makes You Stand Out
  • You enjoy learning how systems work - not just documenting them
  • You're comfortable talking to engineers and translating their expertise into something clear
  • You care about good documentation, not just getting the job done

Salary range
$82,000.00 - $129,500.00 / annually.For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $102,000.00- $153,000.00/ annually
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

What Viasat employees say

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ViaSat logo

About ViaSat

Sourced by ZipRecruiter

At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate.

Industry

Telecommunications

Company size

5,001 - 10,000 Employees

Headquarters location

Carlsbad, CA, US

Year founded

1986

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