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Service Writer Jobs in Newark, NJ (NOW HIRING)

GNB Auto Repair Inc.

Service Writer

Queens, NY

Our company is looking for an experienced, career-minded, responsible and honest service writer to join our team, Our Service Writer will have the responsibility of taking the client(s) through the ...

GNB Auto Repair Inc.

Service Writer

Queens, NY · On-site

Our company is looking for an experienced, career-minded, responsible and honest service writer to join our team, Our Service Writer will have the responsibility of taking the client(s) through the ...

Springfield Acura

SERVICE WRITER

Springfield, NJ · On-site

$75/hr

We are seeking an experienced and customer-focused Automotive Service Writer/Advisor to join our dynamic service team. This is an exciting opportunity for a motivated professional who thrives in a ...

Springfield Acura

SERVICE WRITER

Springfield, NJ · On-site

$75/hr

We are seeking an experienced and customer-focused Automotive Service Writer/Advisor to join our dynamic service team. This is an exciting opportunity for a motivated professional who thrives in a ...

JAB Automotive

Be Seen First

Part-Time Auto Repair Service Writer

Woodbridge, NJ · On-site

$25 - $28/hr

We're looking for a friendly, organized, and dependable Part-Time Auto Service Writer to join our busy family-owned auto repair shop. Schedule - Monday-Friday: 3:00 PM - 6:30 PM - Every other ...

6AM City

Service Advisor/Writer Wanted

Manhattan, NY

Full Here at A & S Auto Repair we are seeking a Service Writer to join our growing team. We are family owned 3 bay shop. The ideal candidate will have a passion for automotive services and possess ...

6AM City

Service Advisor/Writer Wanted

Manhattan, NY

Full Here at A & S Auto Repair we are seeking a Service Writer to join our growing team. We are family owned 3 bay shop. The ideal candidate will have a passion for automotive services and possess ...

Writer

Software engineer, agents

New York, NY · On-site +1

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our ... Design, implement, and maintain scalable, secure agent-driven services and systems that ...

Writer

Strategic account executive (East)

New York, NY · On-site

$340K - $350K/yr

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through ...

Co-Star

Writer

New York, NY · On-site +1

Everyone was writing up their sexual experiences. Invented, overheard, researched from Krafft-Ebing and medical books. We had comical conversations. We told a story and the rest of us had to decide ...

Walmart

Auto Care Center Service Writer

Old Bridge, NJ · On-site

$16.50 - $29.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Morae Global

Motion Writer

New York, NY · On-site

Overview We are seeking an experienced Motion Writer to join our Litigation team on an urgent basis. This role is focused on drafting high-quality, persuasive legal motions, briefs, and memoranda in ...

Morae Global

Motion Writer

New York, NY · On-site

Overview We are seeking an experienced Motion Writer to join our Litigation team on an urgent basis. This role is focused on drafting high-quality, persuasive legal motions, briefs, and memoranda in ...

Staffingine LLC

CMC Writer

Paramus, NJ · On-site

CMC Writer Job Location: Paramus, NJ Job Type: Contract * Author and review CMC sections of regulatory submissions (IND, NDA, BLA, MAA, IMPD) in CTD/eCTD format. * Manage timelines and deliverables ...

Mxdwn

Newswire Contributing Writer

New York, NY

We are looking for strong writers that has a passion for music. The ideal candidate is capable of presenting news stories in an informative and captivating way, as well as being organized and prompt.

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All JobsService Writer JobsService Writer Jobs in Newark, NJ

Service Writer information

See Newark, NJ salary details

$12

$25

$44

How much do service writer jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for service writer in Newark, NJ is $25.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $29.18 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Newark, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,829 per year, or $25.4 per hour.

Service Writer

Queens, NY

GNB Auto Repair Inc.
See more jobs at GNB Auto Repair Inc.external

Full-time

Re-posted 5 days ago

Job description

Company Description

We are an automotive service and repair shop specializing in general automotive repair. We are a small, but very busy shop and we focus heavily on providing top quality repair and great customer service.

Job Description


Our company is looking for an experienced, career-minded, responsible and honest service writer to join our team, Our Service Writer will have the responsibility of taking the client(s) through the entire repair process, starting with greeting the client(s), to keeping them informed on the status of their vehicle, and ensuring their satisfaction before they leave our facility. You must also be able to create repair orders as per services requested by our clients and be able to thoroughly explain estimates/charges. Customer skills, personal appearance, and mechanical knowledge are a must.

Responsibilities will include:

  • Scheduling service appointments
  • Writing repair orders and obtaining customer email addresses for better communication
  • Referring to our shop management maintenance guide to advise customers of upcoming services needed
  • Working with the manager to distribute the work to the proper technician
  • Reviewing and advising customer of the issues found during our Autovitals digital inspection 
  • Properly and accurately write estimates  
  • Getting customer approval to do additional work and thoroughly explain the work being performed 
  • Keep all incoming parts invoices organized for each vehicle being repaired
  • Properly and thoroughly review invoices prior to vehicle delivery and advise customers of completion.




Qualifications



  • Capable of managing multiple tasks and adapting to change easily.
  • Ability to keep a positive attitude.
  • Must have the ability to converse well with guests, excellent phone etiquette, and writing skills.
  • Strong work ethic, high level of responsibility with strong attention to detail.
  • Must work well with others and be a team player.
  • Must have a valid drivers license.
  • Must have strong computer skills and able to navigate an Ipad.
  • Fast learner willing to improve and follow our process.
  • Must have minimum 2 years experience with references upon request.



Additional Information

Our shop is part of the NAPA AutoCare Center network, we are committed to the highest quality of customer service. We hope to find a service writer that shares the same vision of our company.

This service writer position offers the opportunity to showcase your automotive experience, sales talent, customer service skills, and to advance your career in the automotive field.

Do you have what is needed to be a part of the GNB team?





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