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Service Writer Jobs in Dothan, AL (NOW HIRING)

Camping World

Service Writer

Dothan, AL

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

New

Walmart

Auto Care Center Service Writer

Enterprise, AL · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Marianna, FL · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Crystal Tractor of Dothan

Service Advisor

Dothan, AL

$30K - $50K/yr

We are looking to hire a full-time, motivated, Service Writer to enhance our service team! We are willing to train the right person for the job and are looking for a team player that is positive ...

Crystal Tractor of Dothan

Service Advisor

Dothan, AL · On-site

$30K - $50K/yr

We are looking to hire a full-time, motivated, Service Writer to enhance our service team! We are willing to train the right person for the job and are looking for a team player that is positive ...

Abbott

Technical Writer - I

Greenwood, FL · On-site

Technical Writer - I Location: Lake Mary, FL Duration: 3Months 100% Onsite Summary: The associate will collaborate across multiple departments, working closely with managers, stakeholders, and ...

FleetPride, Inc.

Mobile Service Technician III

Dothan, AL · On-site

$25 - $33.75/hr

Review service story provided by service writers and determine tasks that need to be accomplished in order for the order to be completed in a timely manner. * File, grind, sand and smooth filled or ...

Parish Tractor

Service Technician

Marianna, FL · On-site

Experience in communicating effectively verbally and in writing. * Experience with basic computer ... We pride ourselves on delivering exceptional customer service and maintaining strong community ...

Parish Tractor

Service Technician

Marianna, FL · On-site

Experience in communicating effectively verbally and in writing. * Experience with basic computer ... We pride ourselves on delivering exceptional customer service and maintaining strong community ...

City of Enterprise, AL

Service Worker I

Enterprise, AL

$15.52 - $23.62/hr

Install new water services and meters. Locate and repair water leaks. Assist in the repair of fire ... Ability to effectively follow written and verbal instructions. Ability to act with discretion, tact ...

Walgreens

Customer Service Associate

Dothan, AL · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Chipotle

Service Leader

Dothan, AL

$14.50 - $19/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

CHIPOTLE

Service Leader

Dothan, AL · On-site

$14.50 - $19/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

City of Enterprise, AL

Service Worker I

Enterprise, AL · On-site

$15.52 - $23.62/hr

Install new water services and meters. * Locate and repair water leaks. * Assist in the repair of ... Ability to effectively follow written and verbal instructions. * Ability to act with discretion ...

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Service Writer information

See Dothan, AL salary details

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How much do service writer jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for service writer in Dothan, AL is $22.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.34 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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For Service Writer jobs in Dothan, AL, the most frequently searched job titles are:

What cities near Dothan, AL are hiring for Service Writer jobs?

Cities near Dothan, AL with the most Service Writer job openings:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,926 per year, or $22.1 per hour.

Service Writer

Camping World

Dothan, AL

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

456th of 738 rated retailers

Job description

Camping World is seeking a Service Advisor to join our growing team.

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.


What You'll Do:

  • Determine specialized product needs and services by working directly with customers

  • Suggest add-on sales to increase average transactions

  • Provide price estimates for designated installations prior to scheduling appointments

  • Keep customers apprised of work progress

What You'll Need to Have for the Role:

  • A minimum of one year of service experience is preferred

  • Previous RV product or camping lifestyle

  • Ability to work daily on a computer and perform internet searches as needed

  • Excellent organization and follow up skills are required

  • The ability to follow department procedures and policies

  • Valid driver's license preferred

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

  • Prolonged periods of standing, stooping, crawling, and bending

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. This is a commission-based role with uncapped commissions.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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