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Service Writer Jobs in Chelsea, MA (NOW HIRING)

WHDH-TV

Writer-Part Time - 3 open positions

Boston, MA · On-site

Write for major newscasts. Knowledge of television production, including videotape usage. Ability to use broad range of sources for news gathering. All other duties as assigned. College degree. At ...

WHDH-TV

Writer-Part Time - 3 open positions

Boston, MA · On-site

Write for major newscasts. Knowledge of television production, including videotape usage. Ability to use broad range of sources for news gathering. All other duties as assigned. College degree. At ...

Atlantic Toyota

Service Advisor

Lynn, MA · On-site

$75K - $125K/yr

Previous Service Advisor/Service Writer experience is required. Bilingual candidates are encouraged to apply. What We Offer · Hourly pay + uncapped monthly commission · Top performers earn $60,000 ...

MedSchoolCoach

Writing Advisor

Boston, MA · On-site +1

$48K - $52K/yr

... services. Physician-led and founded, MedSchoolCoach is driven by its mission to help shape the ... Working together with a physician advisor, the writing advisor will support medical school ...

MedSchoolCoach

Writing Advisor

Boston, MA · On-site +1

$48K - $52K/yr

... services. Physician-led and founded, MedSchoolCoach is driven by its mission to help shape the ... Working together with a physician advisor, the writing advisor will support medical school ...

MedSchoolCoach

Writing Advisor (Remote)

Boston, MA · Remote

$48K - $52K/yr

... services. Physician-led and founded, MedSchoolCoach is driven by its mission to help shape the ... Working together with a physician advisor, the writing advisor will support medical school ...

Kelly Volkswagen

Service Advisor

Danvers, MA · On-site

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

Kelly Honda

Service Advisor

Lynn, MA · On-site

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

Kelly Volkswagen

Service Advisor

Danvers, MA · On-site

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

Kelly Volkswagen

Service Advisor

Danvers, MA · On-site

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

Kelly Volkswagen

Service Advisor

Danvers, MA · On-site

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

Kelly Honda

Service Advisor

Lynn, MA · On-site

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

Kelly Honda

Service Advisor

Lynn, MA · On-site

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

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All JobsService Writer JobsService Writer Jobs in Chelsea, MA

Service Writer information

See Chelsea, MA salary details

$12

$26

$46

How much do service writer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for service writer in Chelsea, MA is $26.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $30.29 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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What job categories do people searching Service Writer jobs in Chelsea, MA look for?

The top searched job categories for Service Writer jobs in Chelsea, MA are:

What cities near Chelsea, MA are hiring for Service Writer jobs?

Cities near Chelsea, MA with the most Service Writer job openings:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Chelsea, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,895 per year, or $26.4 per hour.

Writer-Part Time - 3 open positions

WHDH-TV

Boston, MA • On-site

Full-time, Part-time

Re-posted 29 days ago

Job description

Write for major newscasts.   Knowledge of television production, including videotape usage.  Ability to use broad range of sources for news gathering.  All other duties as assigned.  College degree.  At least two years major market writing experience.  This position requires candidate to work 100% in Boston office.  WHDH-TV is an Equal Opportunity Employer.


The expected salary range for this position is $15.00 to $15.00 hourly. The final offer will be determined by a variety of factors, including but not limited to the candidate's experience, knowledge and skills.