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Service Worker Jobs in Raleigh, NC (NOW HIRING)

Custodial Services Worker - NHA-NC-Custodial

Apex, NC · On-site

$12 - $14.50/hr

Here at Aramark, we take pride in our level of service and safety we provide! Cleanliness is a necessity of every business. As a Custodial Services worker on our team, you'll take on the important ...

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Service Worker information

See Raleigh, NC salary details

$12

$20

$29

How much do service worker jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for service worker in Raleigh, NC is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.37 per hour, depending on experience, location, and employer.

What are service workers?

Service workers are employees who perform essential support tasks in various industries, such as cleaning, maintenance, food service, and customer assistance. They help ensure the smooth operation of businesses, schools, hospitals, and other organizations by handling routine duties that keep facilities clean, safe, and functional. Service workers may also interact directly with clients or the public, providing assistance and maintaining high standards of service.

What is the difference between Service Worker vs Janitor?

AspectService WorkerJanitor
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer service or safetyHigh school diploma or equivalent
Work EnvironmentCommercial, industrial, or public service settings; often customer-facingBuildings, schools, hospitals, and other facilities
Employer & Industry UsagePublic and private sectors, including government agencies and service companiesFacilities management, cleaning services, property management
Common Search & Comparison IntentUnderstanding job roles, requirements, and dutiesCleaning, maintenance, and facility upkeep

While both Service Workers and Janitors work in environments focused on maintaining facilities, Service Workers often have customer service responsibilities and may require certifications related to safety or service standards. Janitors primarily focus on cleaning and maintenance tasks. The roles overlap in work environment and employer sectors, but their core duties and skill requirements differ.

What are some common challenges Service Workers face during their shifts, and how can they effectively manage them?

Service Workers often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and balancing multiple responsibilities like cleaning, stocking, and assisting with customer needs. To effectively manage these challenges, it’s important to prioritize tasks based on urgency, communicate clearly with team members, and remain calm under pressure. Many workplaces provide training and support to help Service Workers develop problem-solving and customer service skills, which can make these situations more manageable and lead to personal growth.

What Is a Service Worker?

A service worker is a professional in the service industry who provides intangible services and support. Service workers fulfill their duties in various industries, including healthcare, education, event planning, finance, waste management, entertainment, retail, food, information technology, transportation, warehousing, and law enforcement. The qualifications for a career as a service worker depend on industry-specific requirements. Some service worker jobs only request a high school diploma or G.E.D. certificate while others require a bachelor’s or master’s degree along with relevant experience. Good interpersonal skills are necessary for any service worker job.

What are the key skills and qualifications needed to thrive as a Service Worker, and why are they important?

To thrive as a Service Worker, you need a high school diploma or equivalent, basic knowledge of safety and sanitation practices, and experience in a customer-facing or maintenance role. Familiarity with cleaning equipment, point-of-sale systems, or facility management tools is often required. Strong communication, reliability, and a positive attitude are crucial soft skills for delivering excellent service and working well on a team. These skills ensure efficient operations, customer satisfaction, and a safe, welcoming environment for all.
What cities near Raleigh, NC are hiring for Service Worker jobs? Cities near Raleigh, NC with the most Service Worker job openings:
Infographic showing various Service Worker job openings in Raleigh, NC as of June 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,938 per year, or $20.6 per hour.
Food Service Worker-Duke University Hospital-Chick-Fil-A - Duke University - Chick-fil-a

Food Service Worker-Duke University Hospital-Chick-Fil-A - Duke University - Chick-fil-a

Aramark

Durham, NC

$14.50 - $17.75/hr

Full-time

Posted 7 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,213 frontline employees who took The Breakroom Quiz

336th of 426 rated business services


Job description

Job Description

The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices.

Job Responsibilities
  • Prepare quality food and baked goods according to a planned menu
  • Prepare a daily report that verifies transactions
  • Understand what is inclusive of a meal
  • Ensure storage of food in an accurate and sanitary manner
  • Serve food according to meal schedules, department policies and procedures
  • Use and care of kitchen equipment, especially knives
  • Timely preparation of a variety of food items, beverages, and
  • Add garnishments to ensure customer happiness and eye appeal
  • Coordinate and assist in major cleaning of refrigerators, freezers, and cooking and serving equipment
  • Adhere to all food safety regulations for sanitation, food handling, and storage
  • Adhere to the uniform policy
  • Connect with the Manager daily to understand and accurately prepare menu for the day
  • Supervise the food temperature requirements
  • Maintain a clean and organized work and storage area
  • Scrub and polish counters, clean and sanitize steam tables, and other equipment
  • Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, moping, ware washing
  • Maintain garbage collection site and kitchen floor areas in a neat and sanitary fashion
  • Perform other duties as assigned including other areas in the kitchen
  • This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
     

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications
  • Food Service Certificate as needed
  • Sufficient education or training to read, write, and follow verbal and written instructions
  • Be able to work quickly and concisely under pressure
Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.


What Aramark employees say

Pay

Benefits

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Get the full story on Breakroom


Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US