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Service Worker Jobs in Raleigh, NC (NOW HIRING)

Food Service Worker II

Durham, NC · On-site

$14.50 - $17.75/hr

Food Service Worker II Location: Durham, NC Position Summary Grace Federal Solutions, LLC is seeking dependable, customer-focused Food Service Workers II to support daily food service operations in a ...

Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday * Health care benefits that provide a high level of coverage at a low cost to you * Retirement plan with a 401(k) ...

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FT Food Service Worker- Cary Job Reference Number: 41156 Employment Type: Full-Time , Onsite Segment: Education Brand: Elior-School-Dining Location: Cary , North Carolina (US-NC) [[location_obj]] The ...

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Service Worker information

See Raleigh, NC salary details

$12

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$29

How much do service worker jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service worker in Raleigh, NC is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.37 per hour, depending on experience, location, and employer.

What is a service worker?

Service workers are employees who perform essential support tasks in various industries, such as cleaning, maintenance, food service, and customer assistance. They help ensure the smooth operation of businesses, schools, hospitals, and other organizations by handling routine duties that keep facilities clean, safe, and functional. Service workers may also interact directly with clients or the public, providing assistance and maintaining high standards of service.

What is the difference between Service Worker vs Janitor?

AspectService WorkerJanitor
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer service or safetyHigh school diploma or equivalent
Work EnvironmentCommercial, industrial, or public service settings; often customer-facingBuildings, schools, hospitals, and other facilities
Employer & Industry UsagePublic and private sectors, including government agencies and service companiesFacilities management, cleaning services, property management
Common Search & Comparison IntentUnderstanding job roles, requirements, and dutiesCleaning, maintenance, and facility upkeep

While both Service Workers and Janitors work in environments focused on maintaining facilities, Service Workers often have customer service responsibilities and may require certifications related to safety or service standards. Janitors primarily focus on cleaning and maintenance tasks. The roles overlap in work environment and employer sectors, but their core duties and skill requirements differ.

What are examples of service workers?

Service workers are individuals who perform tasks to assist customers or maintain facilities, such as restaurant servers, retail clerks, hotel staff, cleaning personnel, and maintenance workers. They often require good communication skills and may work flexible hours in various environments. These roles typically involve direct interaction with the public and may require specific certifications or training depending on the industry.

What are some common challenges service workers face during their shifts, and how can they effectively manage them?

Service Workers often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and balancing multiple responsibilities like cleaning, stocking, and assisting with customer needs. To effectively manage these challenges, it’s important to prioritize tasks based on urgency, communicate clearly with team members, and remain calm under pressure. Many workplaces provide training and support to help Service Workers develop problem-solving and customer service skills, which can make these situations more manageable and lead to personal growth.

What are the key skills and qualifications needed to thrive as a service worker?

To thrive as a Service Worker, you need a high school diploma or equivalent, basic knowledge of safety and sanitation practices, and experience in a customer-facing or maintenance role. Familiarity with cleaning equipment, point-of-sale systems, or facility management tools is often required. Strong communication, reliability, and a positive attitude are crucial soft skills for delivering excellent service and working well on a team. These skills ensure efficient operations, customer satisfaction, and a safe, welcoming environment for all.
What cities near Raleigh, NC are hiring for Service Worker jobs? Cities near Raleigh, NC with the most Service Worker job openings:
Infographic showing various Service Worker job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,938 per year, or $20.6 per hour.

Food Service Worker II

Grace Federal Solutions LLC

Durham, NC • On-site

$14.50 - $17.75/hr

Contractor

Re-posted 24 days ago


Job description

Food Service Worker II

Location: Durham, NC

Position Summary

Grace Federal Solutions, LLC is seeking dependable, customer-focused Food Service Workers II to support daily food service operations in a fast-paced dining environment. This position plays an important role in delivering quality food service by assisting with meal preparation, serving customers, maintaining clean work areas, and ensuring compliance with food safety standards.

Working as part of a collaborative team, you will help provide an exceptional dining experience while supporting the daily operations of the food service department.

Key Responsibilities
  • Serve food to customers on assigned serving lines.
  • Assist with setting up food stations and preparing service areas at the beginning of each shift.
  • Support full-time food service staff during busy meal periods.
  • Restock food items, utensils, and supplies as needed throughout service.
  • Clean and sanitize food preparation areas, serving stations, equipment, and dining areas.
  • Break down and clean workstations at the conclusion of each shift.
  • Follow all food safety, sanitation, infection control, and workplace safety procedures.
  • Maintain a clean, organized, and professional work environment.
  • Provide courteous and professional customer service to guests, employees, and visitors.
  • Perform other food service duties as assigned.
Qualifications
  • Partial high school education or equivalent required.
  • Previous food service, cafeteria, hospitality, or customer service experience preferred but not required.
  • Ability to understand and follow verbal and written instructions.
  • Strong teamwork, communication, and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and commitment to cleanliness and food safety.
  • Ability to stand for extended periods and perform repetitive physical tasks.
  • Ability to work assigned shifts, including evenings, weekends, holidays, and overnight hours as needed.
Dress Code

To maintain a professional appearance and comply with food safety standards, all employees are required to follow the dress code below:

  • Dark or black pants (no tears or holes)
  • Black or white collared shirt (no logos or graphics)
  • Black, slip-resistant shoes
  • No jewelry except a wedding band
  • No facial jewelry, including nose, eyebrow, or lip piercings (employees not meeting this requirement may be sent home)
  • Aprons and hairnets will be provided when required
  • Nail extensions are not permitted while on duty
Why Join Grace Federal Solutions?

At Grace Federal Solutions, our greatest success is our people. We are committed to building a workplace rooted in Client Service, Purpose, Mutual Respect, Collaboration, and Accountability.

When you join our team, you'll enjoy:

  • Stable scheduling with multiple shifts available
  • A structured and supportive work environment
  • A safety-first culture
  • Team-oriented leadership
  • The opportunity to support healthcare and educational environments through essential food service operations
  • Opportunities for growth and professional development

Grace Federal Solutions is an Equal Opportunity Employer committed to fostering a respectful, inclusive workplace and providing equal employment opportunities for all qualified applicants.

Apply Today!

If you're dependable, enjoy working in a team environment, and take pride in providing excellent service, we'd love to hear from you. Apply today and become part of a company that values your contributions while supporting essential healthcare and educational services.

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