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Service Tech Jobs in Massachusetts (NOW HIRING)

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How much do service tech jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for service tech in Massachusetts is $25.91, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $29.13 per hour, depending on experience, location, and employer.

What is a service tech?

Service Techs, short for Service Technicians, are skilled professionals responsible for installing, maintaining, and repairing equipment or systems, often in fields such as automotive, HVAC, appliances, or industrial machinery. They diagnose issues, perform routine maintenance, and ensure equipment operates efficiently and safely. Service Techs often interact directly with customers, providing technical support and guidance. The specific duties can vary widely depending on the industry, but all Service Techs rely on strong problem-solving skills and technical knowledge. Training typically involves vocational education and on-the-job experience.

What are the key skills and qualifications needed to thrive as a service tech?

To thrive as a Service Tech, you need strong mechanical aptitude, troubleshooting abilities, and a high school diploma or technical certification in a relevant field. Familiarity with diagnostic tools, repair equipment, and industry-specific software is typically required. Excellent customer service, communication skills, and the ability to work independently make a Service Tech stand out. These skills ensure timely and effective equipment maintenance, high customer satisfaction, and efficient problem resolution.

What are some common challenges service techs face in the field, and how can they be addressed?

Service Techs often encounter challenges such as diagnosing complex equipment issues under time constraints, working in diverse environments, and balancing multiple service calls in a day. Effective communication with customers and team members is crucial, especially when unexpected problems arise. To navigate these challenges, staying up to date with technical training, maintaining strong organizational skills, and fostering a collaborative attitude with colleagues can make a significant difference in job satisfaction and performance.

What is the difference between Service Tech vs HVAC Technician?

AspectService TechHVAC Technician
CredentialsTypically requires a high school diploma and technical training or certificationRequires HVAC-specific certifications like EPA 608 and technical training
Work EnvironmentServicing various appliances, equipment, or systems in residential, commercial, or industrial settingsSpecializes in heating, ventilation, and air conditioning systems in residential and commercial buildings
Employer & IndustryEmployers include appliance companies, service providers, and maintenance firmsPrimarily employed by HVAC companies, construction firms, or maintenance services

While both Service Techs and HVAC Technicians perform maintenance and repairs, Service Techs have a broader scope working on various systems and appliances, whereas HVAC Technicians focus specifically on heating, ventilation, and air conditioning systems. The roles often overlap, but HVAC Technicians typically require specialized certifications and training for climate control systems.

How much do service technicians make in the US?

Service technicians in the US typically earn a median annual salary of around $45,000 to $55,000, with experienced technicians or those in specialized fields earning higher. Wages can vary based on industry, location, certifications, and level of experience, and many technicians also receive benefits and overtime pay.

What do you need to be a service technician?

To become a service technician, you typically need a high school diploma or equivalent, technical training or certification in the relevant field, and good problem-solving skills. Many roles also require knowledge of tools and equipment used in the industry, as well as the ability to work independently and communicate effectively with customers.

What are the most commonly searched types of Service Tech jobs in Massachusetts?

The most popular types of Service Tech jobs in Massachusetts are:

What cities in Massachusetts are hiring for Service Tech jobs?

Cities in Massachusetts with the most Service Tech job openings:

Service Tech jobs near you
Infographic showing various Service Tech job openings in Massachusetts as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,891 per year, or $25.9 per hour.

Refrigeration Service Tech

Wenham, MA • On-site

Sila Heating, Cooling, Plumbing, and Electric
See more jobs at Sila Heating, Cooling, Plumbing, and Electricexternal

$27.75 - $35.75/hr

Other

Retirement, PTO

Posted 20 days ago

Job description


  • Responsibilities:

    Commercial Refrigeration Technician

    Sila Services – Stoneham, MA

    Know your way around a walk-in freezer, rack system, or ice machine? Can you actually diagnose the problem instead of just throwing parts at it? We should talk.

    Sila Services is looking for an experienced Commercial Refrigeration Technician who knows their stuff and takes pride in doing the job right. We’re growing, we stay busy, and we believe great techs deserve a great place to work.

    You bring the refrigeration experience — we’ll bring the steady work, great benefits, company vehicle, tools, training, and a team that has your back.

    What You’ll Work On
    • Walk-in coolers and freezers
    • Medium and low-temperature refrigeration systems
    • Rack and multiplex refrigeration systems
    • Reach-in coolers and freezers
    • Chillers
    • Ice machines including Hoshizaki, Manitowoc and Scotsman
    • RTUs and split systems tied into refrigeration loads
    • R404A, R448A, R449A, R134a and R410A systems
    • TXV and EEV diagnostics and replacement
      • What You’ll Do
      • Diagnose, service, repair and maintain commercial refrigeration and HVAC/R equipment
      • Troubleshoot electrical, mechanical and refrigeration issues
      • Perform preventative maintenance
      • Complete equipment installations and replacements
      • Provide repair recommendations and quotes when needed
      • Document service calls and customer information
      • Order parts and obtain pricing
      • Communicate with customers about what you found and how you’ll fix it
      • Maintain your company vehicle and equipment
      • Follow company and industry safety standards
      • Participate in an on-call rotation
        • What We’re Looking For
        • 7–10+ years of commercial refrigeration/HVAC-R service experience
        • Strong diagnostic and troubleshooting skills
        • Experience with walk-ins, rack systems, ice machines and commercial refrigeration equipment
        • Strong understanding of refrigeration controls and electrical systems
        • Experience diagnosing and replacing TXVs and EEVs
        • Comfortable working independently in the field
        • Someone who takes ownership, solves problems and takes care of the customer
        • Valid driver’s license
          • Why Sila?

          Because good techs have options — and we want Sila to be the place you choose to stay.

          You’ll have steady work, a company vehicle and gas card, great benefits, a tool account, paid time off, a 401(k) with company match, and opportunities to keep learning and growing.

          If you know refrigeration and want to work somewhere that values good people and great work, come join Sila Services in Stoneham.

          #HP1

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