Service Tech Manager Jobs in Dallas, GA (NOW HIRING)

We are looking for skilled senior level developer with managerial experience to be responsible for leading a team of developers while providing critical thinking, innovative designs, problem solving, and solutions that fit Graphic Packaging International's vision of a Cloud First approach. The ideal candidate would come with experience developing in .NET, have experience or knowledge in PHP web development, and who also poses a wealth of knowledge working with Windows and Linux servers. The candidate should also have an understanding of the infrastructure requirements for hosting internal and public-facing applications with security at the forefront of any architectural design. The ideal candidate will also have experience with Azure PaaS & SaaS offering. We are looking for someone is willing and eager to learn and adapt to any technology that fits the need and loves troubleshooting & providing exceptional support to the business.

Technical Skills

• Experience on self-hosted agents, deployment pools, deployment gates, parallel deployments, and Azure Board
• Understanding of Azure SAAS, and PAAS offerings. AZ900 (Azure Fundamentals) Certificate preferred
• Experience in container-oriented architecture using Docker and/or Kubernetes is a plus
• Proficiency using versioning tools like GitHub
• Experience analyzing business need and finding a solution (problem solver)
• Experience with UX and Design
• Experience with Linux and Windows Servers

• Experience with implementing SAML SSO OAuth Identity Services Providers configuration (CyberArk - preferred)
• Excellent HTML, CSS (3) and CSS frameworks knowledge
• Experience with unit testing, especially xUnit for .NET Core with TDD approach.
• Experience in contemporary JavaScript / TypeScript (ES2015), Angular (9 and above), Angular Material
• Familiar with automated testing framework for JavaScript such as Jasmine, Karma JS, or Selenium
• Experience with SAST & DAST is a plus
• Experience with PowerShell

• Experience working with SQL & Oracle DB's, SSIS and SSRS.
• Experience with Terraform is a plus
• Experience or knowledge of Microservices a plus

• Experience in IIS/Nginx deployment and server configuration (both Windows & Linux) is a plus
• Experience working on large scale projects
• Experience with Office 365's Power Platform is a plus

• Must have the aptitude to work in a fast-paced and continually evolving environment
• Must have good organizational skills with the ability to track numerous concurrent tasks

Professional Skills

• Experience managing a development team
• Must be an excellent communicator with strong interpersonal skills that helps align a high-performance team around a vision of strategical thinking

• Must be a creative thinker with the ability to develop loosely coupled solutions that are scalable, testable, modularized, and reusable
• Must have strong work ethic, is reliable and professional
• Must be passionate in keeping up with the latest technology
• Must have the ability to interact with internal and external customers in a helpful and professional manner
• Proficient in leading people through change

Responsibilities

• Responsible for overseeing the overall strategical approach using modern technologies that support digital transformation such as AI, IoT, and blockchain technology
• Recruit, retain, and develop exceptional application development talent
• Manage vendors who supply outsourced application development resources
• Oversee the success of all development projects, reporting deliverables to senior leadership in a timely manner
• Influential mentor to nurture development best practices
• Evaluate risks and develop plans and actions to mitigate those risks

• Able to actively solicit, synthesize and deliver timely and meaningful feedback for effective career planning for staff. Able to set clear expectations for team members
• Write well designed, testable, efficient code by using best practices for software development

• Create CI/CD Pipelines
• Adhere to GPI Development Security Policies
• Work closely with the Digital Operations team and business partner to support, enhance, and create custom applications
• Perform as lead developer in development projects and perform code review
• Assist business partners with integrations or consolidations
• Participate in developing and maintaining team standards
• Create architectural design, functional, and technical documentation
• Work in both Agile and Waterfall projects
• Available for after-hour on call support as needed
• Clearly and regularly communicate with management and technical support colleagues
• Facilitate root cause analysis of system issues. Resolve complex technical design issues.
• Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues
• Identify ideas to improve system performance and impact availability
• Work directly with agency partners or third-party vendors
• Collaborate with cross-functional teams
• Follow change management process
• Adhere to and continue to evolve development best practices

Requirements

• 2 years of managerial experience or team lead experience
• 10 years of .net development experience
• BS in Computer Science or a related degree preferred
• Working knowledge of .NET Core, C#, and web API with deep understanding of Modern Design Patterns

• Experience with .NET Framework (ASP.NET, MVC and VB.NET)
• Comprehensive knowledge on Azure DevOps (CI & CD pipelines configuration using both GUI and YAML)

Required Experience

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.
With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.
If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.
Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.