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Service Tech Manager Jobs in Ohio (NOW HIRING)

IT Manager

Toledo, OH · On-site

$85K - $115K/hr

IT Manager A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user ...

IT Manager

Columbus, OH · On-site

$80K/hr

Lead and manage IT service delivery across all US operations, ensuring reliable and customer-focused support * Oversee IT infrastructure, including networks, servers, cloud services, and ...

IT Manager

Cincinnati, OH · On-site +1

$91K - $111K/yr

The IT Manager is responsible for leading the Project Management Office (PMO) by maintaining and ... Maintains and applies technical business acumen to increase service value Relationship Management ...

IT Manager

Cincinnati, OH

$91K - $111K/yr

The IT Manager is responsible for leading the Project Management Office (PMO) by maintaining and ... Maintains and applies technical business acumen to increase service value Relationship Management ...

IT Manager

Cincinnati, OH

$91K - $111K/yr

The IT Manager is responsible for leading the Project Management Office (PMO) by maintaining and ... Maintains and applies technical business acumen to increase service value Relationship Management ...

IT Manager

Cincinnati, OH

$91K - $111K/yr

The IT Manager is responsible for leading the Project Management Office (PMO) by maintaining and ... increase service value Relationship Management - 20% Improves IS&T image to be the preferred ...

Lead and manage IT service delivery across all US operations, ensuring reliable and customer-focused support * Oversee IT infrastructure, including networks, servers, cloud services, and ...

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Maintain a high level of customer service while responding to support requests. * Serve as the ...

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Maintain a high level of customer service while responding to support requests. * Serve as the ...

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Maintain a high level of customer service while responding to support requests. * Serve as the ...

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Maintain a high level of customer service while responding to support requests. * Serve as the ...

IT Manager

Troy, OH

$87K - $107K/yr

Lead and assist with IT staff to coordinate support and services across two business locations ... Demonstrated experience leading or managing IT projects from beginning to successful completion ...

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

They are seeking an IT Manager to oversee the daily operations, support, security, and ... service while responding to support requests. • Serve as the primary point of contact for ...

Be Seen First

Monitor vendor performance by reviewing service levels, response times, project deliverables ... Manage vendor contracts, software licensing, maintenance renewals, warranties, procurement ...

New

Be Seen First

Monitor vendor performance by reviewing service levels, response times, project deliverables ... Manage vendor contracts, software licensing, maintenance renewals, warranties, procurement ...

New

Manage a technology portfolio generally aligned to the Debit Card domain, including core debit processing platforms, card management systems, vendor tools, and enterprise data integration services ...

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Showing results 1-20

Service Tech Manager information

What cities in Ohio are hiring for Service Tech Manager jobs? Cities in Ohio with the most Service Tech Manager job openings:
Infographic showing various Service Tech Manager job openings in Ohio as of June 2026, with employment types broken down into 42% Full Time, 50% Part Time, 2% Temporary, 4% Contract, and 2% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

IT Manager

Revel Staffing

Toledo, OH • On-site

$85K - $115K/hr

Full-time

Posted 26 days ago


Job description

IT Manager

A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools. The ideal candidate has strong technical troubleshooting experience, leadership ability, and a practical understanding of healthcare technology environments.


    Key Responsibilities

    • Manage IT help desk operations and support ticketing system
    • Oversee hardware, software, systems, and user-support processes
    • Support network, infrastructure, and endpoint performance
    • Troubleshoot technical issues across departments
    • Maintain IT documentation, system logs, and support procedures
    • Coordinate with vendors for system updates, support, and technology services
    • Track IT performance metrics, service levels, and recurring support issues
    • Improve user experience through timely, professional technical support
    • Identify opportunities to streamline IT workflows and reduce manual workload
    • Maintain confidentiality and comply with healthcare privacy and security standards
    • Perform additional IT-related duties as assigned

    AI & Automation Responsibilities

    • Implement or support AI-powered help desk and ticket-routing systems
    • Automate repetitive IT support tasks where appropriate
    • Use AI tools for diagnostics, documentation, reporting, and system monitoring
    • Continuously evaluate opportunities to improve IT efficiency through automation
    • Support responsible use of AI tools in alignment with privacy, security, and organizational policies

    Qualifications

    • 2+ years of IT support, systems administration, or related technical experience
    • Experience managing help desk or technical support environments
    • Knowledge of networking, systems administration, endpoint support, and troubleshooting
    • Experience using AI tools for IT troubleshooting, ticket routing, documentation, or workflow automation
    • Ability to automate repetitive IT support processes
    • Strong documentation, organization, and communication skills
    • Ability to work effectively in a fast-paced, on-site healthcare environment
    • Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred
    • HIPAA training/certification required