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Service Tech Manager Jobs in Ohio (NOW HIRING)

American Electric Power

Technology Manager

Columbus, OH · On-site

$136K - $177K/yr

The Technology Manager will partner closely with Engineering, Architecture, Security, and ... Support SLO-driven service monitoring and incident response processes Platform Operations ...

Shrader Tire and Oil

IT Manager

Toledo, OH

$85K - $104K/yr

Our dedicated team of professionals are trained and motivated to provide extreme customer service ... The IT Manager plays a key role in ensuring the reliability, security, and efficiency of our ...

Shrader Tire and Oil

IT Manager

Toledo, OH

$93K - $114K/yr

Our dedicated team of professionals are trained and motivated to provide extreme customer service ... The IT Manager plays a key role in ensuring the reliability, security, and efficiency of our ...

Shrader Tire and Oil Inc.

IT Manager

Toledo, OH · On-site

$93K - $114K/yr

Our dedicated team of professionals are trained and motivated to provide extreme customer service. IT Manager Shrader Tire and Oil is seeking an experienced IT Manager to oversee all aspects of our ...

Revel Staffing

IT Manager

Toledo, OH

$85K - $115K/hr

IT Manager A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user ...

New

MA Design

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Maintain a high level of customer service while responding to support requests. * Serve as the ...

MA Design

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Maintain a high level of customer service while responding to support requests. * Serve as the ...

MA Design

IT Manager

Columbus, OH

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Maintain a high level of customer service while responding to support requests. * Serve as the ...

MA Design

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

They are seeking an IT Manager to oversee the daily operations, support, security, and ... service while responding to support requests. • Serve as the primary point of contact for ...

MA Design

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Maintain a high level of customer service while responding to support requests. * Serve as the ...

ITW Food Equipment Group

IT Manager

Troy, OH · On-site

$87K - $107K/yr

Lead and assist with IT staff to coordinate support and services across two business locations ... Demonstrated experience leading or managing IT projects from beginning to successful completion ...

Bush Truck Leasing

IT Manager

Mason, OH · On-site

$89K - $109K/yr

Position Summary The IT Manager is responsible for managing all aspects of IT operations, processes, and service quality for Bush Business Enterprises and related companies. This includes managing ...

ITW Food Equipment Group LLC

IT Manager

Troy, OH

$87K - $107K/yr

Lead and assist with IT staff to coordinate support and services across two business locations ... Demonstrated experience leading or managing IT projects from beginning to successful completion ...

Bush Specialty Vehicles

IT Manager

Mason, OH · On-site

$89K - $109K/yr

Position Summary The IT Manager is responsible for managing all aspects of IT operations, processes, and service quality for Bush Business Enterprises and related companies. This includes managing ...

Burger King

Service Tech

Warrensville Heights, OH · On-site

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We ... Reporting to the District Manager, the candidate will be responsible for completing the duties ...

Burger King

Service Tech

Delaware, OH · On-site

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We ... Reporting to the District Manager, the candidate will be responsible for completing the duties ...

Burger King

Service Tech

Mount Vernon, OH · On-site

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We ... Reporting to the District Manager, the candidate will be responsible for completing the duties ...

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What cities in Ohio are hiring for Service Tech Manager jobs? Cities in Ohio with the most Service Tech Manager job openings:
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Technology Manager

Technology Manager

Life Enriching Communities

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

New

Life Enriching Communities rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Technology Manager
Role Information
Location:Columbus Metro Region (Columbus, New Albany, Reynoldsburg)
Schedule: Full-Time | Monday - Friday
Who We Are
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.
What You'll Love About Working Here
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:
  • Health, Dental, Vision, Life, and Disability benefits
  • Generous Paid Time Off (PTO)
  • Retirement Fund with Company Match
  • On-Site Gym
  • Advancement opportunities
  • Beautiful, state-of-the-art facilities
  • A supportive team culture
  • Work that truly makes a difference
  • Excellent patient care ratios that support quality time with residents

You, Our Ideal Candidate
The Technology Manager serves as a strategic technology leader, operational partner, and culture champion for Life Enriching Communities. This role is responsible for delivering exceptional technology services that support associates, residents, customers, and organizational priorities while fostering a culture aligned with LEC's Mission, Vision, CORE values, The LEC Way, and Five Pillars. The Technology Manager leads local technology operations, develops and supports technology associates, advances cybersecurity and business continuity efforts, and partners with operational leaders to leverage technology as a tool for improving resident experience, associate engagement, operational excellence, growth, and stewardship. This position balances hands-on leadership with strategic thinking, ensuring technology remains reliable, secure, innovative, and focused on serving people. The Technology Manager believes technology is not merely infrastructure and support-it is a means of enriching lives, enabling exceptional service, and advancing LEC's mission.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Technology Leadership
  • Lead day-to-day technology operations across assigned communities and business functions.
  • Ensure reliable delivery of technology services, infrastructure, telecommunications, business applications, and end-user support.
  • Partner with organizational leaders to identify opportunities where technology can improve operational performance and resident outcomes.
  • Support enterprise technology initiatives, system implementations, upgrades, and digital transformation projects.
  • Foster a culture of innovation, continuous improvement, and responsible technology adoption.
  • Promote effective use of Microsoft 365, AI-enabled tools, collaboration platforms, and emerging technologies.

Associate Experience
  • Create an environment where associates feel valued, supported, engaged, and empowered.
  • Recruit, develop, coach, and retain high-performing technology team members.
  • Conduct regular one-on-one meetings, coaching conversations, and career development planning.
  • Support onboarding, training, and ongoing professional development of technology associates.
  • Recognize and celebrate associate contributions through LEC programs such as CORE, RISE, and Grateful Hearts.
  • Model servant leadership and cultivate a workplace grounded in trust, respect, and accountability.

Resident & Customer Experience
  • Ensure technology services contribute positively to resident and customer experiences.
  • Collaborate with community leaders to identify technology solutions that improve quality of life, communication, safety, and engagement.
  • Maintain a customer-first mindset, emphasizing responsiveness, empathy, and service excellence.
  • Support resident-facing technology initiatives and educational opportunities when appropriate.

Cybersecurity, Compliance & Risk Management
  • Promote a strong security-first culture while maintaining an exceptional user experience.
  • Support HIPAA, privacy, security, compliance, and risk-management initiatives.
  • Ensure appropriate controls, processes, and safeguards are maintained across technology systems.
  • Participate in business continuity, disaster recovery, and emergency preparedness planning.
  • Support cybersecurity awareness and education throughout the organization.

Operational Excellence
  • Monitor service levels, ticket trends, project progress, and operational performance.
  • Develop and maintain measurable goals aligned with LEC's Five Pillars.
  • Seek opportunities to streamline processes, eliminate waste, improve efficiency, and enhance service delivery.
  • Manage assigned budgets, technology assets, vendor relationships, and procurement activities.
  • Utilize data to drive decisions and support continuous process improvement across the organization.

Required Qualifications
  • Bachelor's degree in Information Technology, Information Systems, Computer Science, Business, or related field; equivalent experience may be considered.
  • Five or more years of progressive technology leadership experience.
  • Previous supervisory or team leadership experience.
  • Experience supporting enterprise technology environments, Microsoft 365, networking, telecommunications, business applications, cybersecurity, and end-user support.
  • Strong communication and relationship-building skills.
  • Demonstrated ability to lead change and influence across departments.
  • Ability to translate technical concepts into understandable business language.

Preferred Qualifications
  • Experience in healthcare, senior living, hospitality, or mission-driven organizations.
  • Experience with IT service management, project management, and vendor management.
  • Knowledge of compliance frameworks including HIPAA, cybersecurity best practices, and risk management principles.
  • Experience supporting digital transformation and organizational technology adoption initiatives.

Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.

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