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Service Scheduling Coordinator Jobs in Silver Spring, MD

Erickson Living

Scheduling Coordinator

Silver Spring, MD · On-site

$25 - $30/hr

As a Scheduling Coordinator, you will be responsible for providing exceptional customer service and managing the coordination, scheduling, and staffing of Home Support Services. This role includes ...

Erickson

Scheduling Coordinator

Silver Spring, MD · On-site

$25 - $30/hr

As a Scheduling Coordinator , you will be responsible for providing exceptional customer service and managing the coordination, scheduling, and staffing of Home Support Services. This role includes ...

ComForcare

Scheduling Coordinator

Glen Burnie, MD · On-site

$17.50 - $22.25/hr

ComForCare Scheduling Coordinator Benefits: 401(k), Dental insurance, Health insurance Overview: Do ... Key Responsibilities Client Services Management: * Ensure all commitments made to clients are fully ...

HCAOA

Scheduling Coordinator

Glen Burnie, MD · On-site

$17.50 - $22.25/hr

ComForCare Scheduling Coordinator Benefits: 401(k), Dental insurance, Health insurance Overview: Do ... Key Responsibilities Client Services Management: * Ensure all commitments made to clients are fully ...

ComForCare

Scheduling Coordinator

Glen Burnie, MD · On-site

$17.25 - $21.75/hr

Key Responsibilities Client Services Management * Ensure all commitments made to clients are fully ... Proven experience in client services, care coordination, scheduling, or operational management

TalentFish

Be Seen First

Surgical Scheduling Coordinator

Washington, DC · On-site

$22 - $25/hr

Surgical Scheduling Coordinator Location: Washington, DC (100% Onsite) Schedule: Full-Time | Monday ... Deliver outstanding customer service while supporting patients and families throughout the ...

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Service Scheduling Coordinator information

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How much do service scheduling coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for service scheduling coordinator in Silver Spring, MD is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $22.36 per hour, depending on experience, location, and employer.

What is a service scheduling coordinator?

A service scheduling coordinator is responsible for organizing and managing service appointments, ensuring efficient scheduling for technicians or service providers. They communicate with customers, update scheduling systems, and coordinate resources to meet service deadlines, often using tools like scheduling software or customer management systems.

What does a service scheduling coordinator do?

A service scheduling coordinator manages appointment calendars, coordinates service requests, and communicates with customers and technicians to ensure timely service delivery. They often use scheduling software and require strong organizational and communication skills to optimize workflow and customer satisfaction.

What is the difference between Service Scheduling Coordinator vs Customer Service Representative?

AspectService Scheduling CoordinatorCustomer Service Representative
Primary RoleScheduling service appointments and coordinating service teamsHandling customer inquiries, providing support, and resolving issues
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, customer interaction
Work EnvironmentOffice, service centers, on-site coordinationCall centers, retail, office settings
Common CertificationsNone typically required, scheduling software proficiency

The Service Scheduling Coordinator focuses on organizing and managing service appointments, ensuring smooth operations for service teams. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the coordinator emphasizes scheduling and coordination, whereas the representative emphasizes customer interaction and issue resolution.

What are popular job titles related to Service Scheduling Coordinator jobs in Silver Spring, MD? For Service Scheduling Coordinator jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Service Scheduling Coordinator jobs in Silver Spring, MD look for? The top searched job categories for Service Scheduling Coordinator jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Service Scheduling Coordinator jobs? Cities near Silver Spring, MD with the most Service Scheduling Coordinator job openings:
Service Scheduling Coordinator jobs near you

Service Scheduling Coordinator

Guardian Fire Protection

Derwood, MD • On-site

$18.50 - $23.50/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Service Scheduling Coordinator
About the Company
Guardian Fire Protection Services, LLC is a leading provider of fire protection, life safety, and security solutions, proudly serving the Mid-Atlantic, Midwest, and Southeast regions for more than 45 years. Headquarters in Rockville, Maryland, Guardian operates 24 offices across 8 states and supports more than 90,000 customers across a wide range of industries. Guardian delivers comprehensive, end-to-end service across the fire, life safety and security industries. Our capabilities include fire sprinklers, fire alarms and monitoring, fire pumps, extinguishers, special hazards systems, marine fire protection, and integrated security solutions that include access control systems and CCTV. Our continued growth is fueled by deep technical expertise, trusted customer relationships, strong business performance, and a disciplined acquisition strategy that ensures consistent quality and service across all locations.
Our People & Culture
At Guardian and our affiliated companies, our people are the foundation of our success. We're committed to hiring and developing talented, passionate professionals who share our mission to protect lives and property. As we continue to grow, we offer meaningful career opportunities within a dynamic organization focusing on customer service, technical expertise, collaboration and long-term success.
Learn more at
About The Opportunity
Guardian is looking to hire a Service Scheduling Coordinator. This is a very important and essential role in our company, and the ideal candidate will have to be very well organized, be goal oriented, and have excellent communication skills.
Job Duties include but are not limited to
  • Continually call our large customer data base to schedule appointments
  • Obtain information from customers for necessary inspections
  • Data entry of customer information
  • Develop daily routes by geographic area for 10+ technicians that meet revenue expectations
  • Answer customer calls to schedule inspections, repairs and emergency services
  • Other duties may include but not limited to filing, faxing, copying etc.
  • Ability to work well under pressure and with multiple departments and personnel and be a team player.
  • Must communicate very well with co-workers and customers.
Qualifications
  • Experience in fast paced call center / telemarketing / dispatcher environment preferred.
  • Excellent verbal, written and customer service skills.
  • Prior experience in a commercial services company preferred but not required.
  • Proven ability to oversee an essential business function and meet goals/deadlines.
  • Thorough knowledge of general office procedures and equipment.
  • Ability to function in a fast-paced, team-based environment.
  • Must be analytical and have excellent problem-solving skills.
  • Must enjoy talking to customers and have a successful history of developing relationships with customers.
  • Must be goal oriented and highly motivated to meet department goals
  • This is a great opportunity for someone that has a history of working well with customers and is also outstanding administrative person that wants to be rewarded for their success
  • Self-Starter with great organization skills, especially time management skills.
Compensation
  • Hourly pay: rate is dependent on candidate's experience
  • Quarterly Bonuses
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
  • 401K with a company match
  • Medical and dental insurance
  • Company paid Short
  • Company paid Long Term Disability
  • Company paid Life insurance
  • Pre-tax accounts for health and dependent care
  • Aflac
  • Vacation and Personal time
  • Paid holidays

*Guardian Fire Protection Services, LLC is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
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