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Service Representative Receptionist Jobs in Virginia

GRTC

Customer Service Rep II

Richmond, VA · On-site

$15.75 - $21.50/hr

... Customer Service email, Bus Tracker and GRTC.com). * Represent GRTC with proper communication ... the front desk receptionist is on break, and processing Lost & Found duties as needed.

GRTC Transit System

Customer Service Rep II

Richmond, VA · On-site

$15.75 - $21.50/hr

... Customer Service email, Bus Tracker and GRTC.com). * Represent GRTC with proper communication ... the front desk receptionist is on break, and processing Lost & Found duties as needed.

Hair Cuttery

Receptionist

Reston, VA · On-site

$100K/yr

As a Guest Service Representative at BUBBLES, you will: * Earn hourly compensation plus retail commission in a fun and friendly environment * Benefit from working in a full-service salon that offers ...

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All JobsService Representative Receptionist JobsService Representative Receptionist Jobs in Virginia

Service Representative Receptionist information

What is the difference between Service Representative Receptionist vs Customer Service Representative?

AspectService Representative ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentFront desk, office, or reception areaCall centers, retail, or office settings
Employer & IndustryHealthcare, corporate offices, service providersRetail, telecommunications, hospitality
Primary RoleGreeting visitors, answering phones, schedulingAssisting customers, resolving issues, providing info

While both roles involve customer interaction, Service Representative Receptionists focus on front desk duties and administrative support, whereas Customer Service Representatives primarily handle customer inquiries and support remotely or over the phone. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What is the work of service representative receptionist?

A service representative receptionist is responsible for greeting visitors, answering phone calls, scheduling appointments, and providing customer service. They often use communication skills and office software to manage inquiries and support daily operations in a professional environment.

What cities in Virginia are hiring for Service Representative Receptionist jobs?

Cities in Virginia with the most Service Representative Receptionist job openings:

Receptionist - State Farm Agent Team Member

Waynesboro, VA • On-site

State Farm
Insurance Services • 10K+ employees
Learn more about State Farmexternal

$30K - $40K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,566 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
ROLE DESCRIPTION:State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist and customer service representative.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $30,000.00 - $40,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Waynesboro, VA and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

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Hours and flexibility

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