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Service Representative Receptionist Jobs in Virginia

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Service Representative Receptionist information

What is the difference between Service Representative Receptionist vs Customer Service Representative?

AspectService Representative ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentFront desk, office, or reception areaCall centers, retail, or office settings
Employer & IndustryHealthcare, corporate offices, service providersRetail, telecommunications, hospitality
Primary RoleGreeting visitors, answering phones, schedulingAssisting customers, resolving issues, providing info

While both roles involve customer interaction, Service Representative Receptionists focus on front desk duties and administrative support, whereas Customer Service Representatives primarily handle customer inquiries and support remotely or over the phone. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What is the work of service representative receptionist?

A service representative receptionist is responsible for greeting visitors, answering phone calls, scheduling appointments, and providing customer service. They often use communication skills and office software to manage inquiries and support daily operations in a professional environment.

What cities in Virginia are hiring for Service Representative Receptionist jobs?

Cities in Virginia with the most Service Representative Receptionist job openings:

Client Service Representative

Chesapeake, VA • On-site

Hope Springs Veterinary
Veterinary Services • 51 - 200 employees
Learn more about Hope Springs Veterinaryexternal

$15 - $20/hr

Other

Re-posted 29 days ago

Job description

Make a difference each day as a member of our team!

As a client service representative/receptionist, your duties will be to shine as a stellar customer service representative focused on positive and memorable client and patient interactions.

Responsibilities:

  • handle day to day clerical work
  • answer a multi-line phone system along with text messages and email
  • record keeping
  • handle financial transactions
  • support other members of the team

Skills required:

  • exceptional communication skills for in person and on the phone
  • confidence and grace under pressure
  • computer skills
  • team-oriented and outgoing attitude
  • professionalism and friendliness
  • knowledge regarding pet related services, protocols and concerns

Remember that you are the first and last person the client will usually have contact with at any time.

The position does include some night and weekend hours. Previous veterinary experience is a bonus but not required. We are happy to train the right candidate with a desire to learn and excel.