Service Repair Manager Jobs in Michigan (NOW HIRING)

Description

Zolman's Best One Tire & Service - Seeking a full-time Fleet Service Repair Technician

Locally owned and operated, Zolman Tire, Inc. has serviced the automotive, light truck and commercial repair, tire, and wheel needs of customers throughout the Mishawaka, IN area since 1978. Over the years we have expanded into nine retail locations in Mishawaka, IN, Granger, IN, South Bend, IN, Niles, MI, Portage, MI, and Kalamazoo, MI and five commercial fleet locations in Mishawaka, IN, South Bend, IN, Galesburg, MI, Benton Harbor, MI, and Jackson, MI. 

We are seeking qualified fleet service mechanics for our Benton Harbor location who value safety and teamwork. Responsible for the efficient diagnosis, repair, and preventive maintenance of commercial vehicles along with replacement of general automotive parts and accessories (in shop or at customer location). Techs will partner with management and the service advisors to deliver superior service and education to customers on problems and proposed solutions for their fleet vehicles. Hours requirements are 8a-5p M-F, with willingness to work overtime as needed. If you are enthusiastic about the commercial repair industry, reliable, and have a positive attitude please apply!

We offer a full benefit package including; weekly pay, employee discounts, medical, dental, vision, 401K/Match, group life insurance, company paid short term disability and life insurance, paid holidays off, paid time off, free and confidential employee assistance program, paid training, employee uniforms, TIA training opportunities, company picnics/events, branded attire, opportunity for growth, and more!

Essential Functions:

Diagnoses, adjusts, and repairs light, medium, heavy duty vehicles, including: pick-ups, Class 3-8 trucks, buses, RV's, SUV's, off road vehicles, emergency vehicles, trailers

Communicates with management/service writers to gather or verify information and to advise of expected repair time

Troubleshoots equipment issues to determine most cost effective approach to fix, repair or resolve

Travels to locations of disabled equipment to fix, repair or diagnose problem(s) as needed, performing after hours calls on a rotating basis

Consults with other mechanics as needed to discuss problems or questions with any particular process or procedure

Operates equipment after completing repairs to ensure satisfactory completion/resolution of problem(s)

Maintains current knowledge and skill needed to diagnose, fix or repair heavy equipment and trucks

Follows established company policies and guidelines for safety, quality and customer service; wears personal protective equipment (PPE) as required or needed

Assists with taking inventory as needed

Completes required paperwork timely and accurately

Maintain hand tools, power tools, and other shop equipment in in good repair

Maintains orderly work area to include wiping up spills, neatly storing tools and parts, properly discarding old or unused parts and materials, sweeping area and emptying trash receptacles as needed

Perform other duties as assigned

Zolman Tire, Inc. provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category

Industry specific and Covid-19 PPE are available to all floor and production staff. We promote a safe work environment and follow all protocols to insure a positive, productive and healthy work experience.

Requirements

Position Qualifications:

Accountability - Ability to accept responsibility and account for his/her actions.

Analytical Skills - Ability to use thinking and reasoning to solve a problem

Communication, Oral - Ability to communicate effectively with others using the spoken word

Communication, Written - Ability to communicate in writing clearly and concisely

Customer-Oriented - Ability to take care of the customers' needs while following company procedures

Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace

Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability

Problem-Solving - Ability to find a solution for or to deal proactively with work-related problems.

Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, and personnel

Safety Awareness - Ability to identify and correct conditions that affect employee safety

Working under Pressure - Ability to complete assigned tasks under stressful situations

Exhibit our Vision, Mission and Core Values:

Vision: The leading and most trusted provider of tires and services in all our geographic markets.

Mission: Creating raving fans

Core Values:

         o Live with integrity, character & passion

         o Commit to the pursuit of perfection

         o Possess a servant's attitude

         o Accept the urgency of accountability and the necessity of change

Physical Demands / Work Environment:

Read ticket and perform work listed; write confirmation and recommendation

Environment: Work in environment that is not climate controlled. Temperatures range from extremely hot to extremely cold, depending on the season.

Vision (Near, distance, Color, Peripheral, Depth Perception)

Sense of sound (Ringing telephones, alarms, horns and motorized equipment)

PPE: Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, gloves, footwear)

Skills & Abilities:

Experience:

2-4 years' experience in commercial automotive repair industry 

Knowledge of trailer maintenance and repairs preferred

Certifications/Licenses:

Valid driver's license; driving record must meet company's insurance requirements

ASE certifications preferred

TIA Commercial 200 level certification (company can provide)

Michigan Mechanic's license

Ongoing training is required per company's standards

Equipment

Knowledge of diagnostic and repair equipment