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Service Repair Manager Jobs in Arizona (NOW HIRING)

Winslow Ford

Automotive Service Advisor

Winslow, AZ · On-site

$60K/yr

This role is responsible for managing customer service visits from write up to delivery, maintaining clear communication throughout the repair process, and ensuring customer satisfaction. The ideal ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ · On-site

$60K/yr

This role is responsible for managing customer service visits from write up to delivery, maintaining clear communication throughout the repair process, and ensuring customer satisfaction. The ideal ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ · On-site

$60K/yr

This role is responsible for managing customer service visits from write up to delivery, maintaining clear communication throughout the repair process, and ensuring customer satisfaction. The ideal ...

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Service Repair Manager information

What is the difference between Service Repair Manager vs Service Technician?

AspectService Repair ManagerService Technician
CredentialsTypically requires a high school diploma or equivalent; certifications like ASE or manufacturer-specific certifications are commonHigh school diploma or equivalent; ASE certification often preferred
Work EnvironmentOversees repair operations, manages staff, and interacts with customers in repair shops or service centersPerforms repairs, diagnostics, and maintenance directly on vehicles or equipment
Employer & Industry UsageUsed in automotive, appliance, or machinery service industries for managerial rolesCommonly used across similar industries for hands-on repair roles

The Service Repair Manager focuses on overseeing repair operations, managing staff, and ensuring customer satisfaction, while the Service Technician performs the hands-on repairs and diagnostics. Both roles require technical certifications, but the manager's role emphasizes leadership and coordination, whereas the technician's role emphasizes technical skills and direct service.

What cities in Arizona are hiring for Service Repair Manager jobs?

Cities in Arizona with the most Service Repair Manager job openings:

Service Repair Manager jobs near you

Service Technician

Mesa, AZ • On-site

Desert Wind Harley-Davidson
Individual, Family and Community Social Assistance • 11 - 50 employees
Learn more about Desert Wind Harley-Davidsonexternal

Full-time

Re-posted 8 days ago

Job description

Job Title:               Service Technician

Department:          Service

Supervisor:            Service Manager

Summary Description

Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.

Duties and Responsibilities

  • Accept work assignments from Service Advisor/Manager.
  • Request parts for the job as early as possible when needs become known.
  • Perform service, repair and customization work in accordance to factory specifications.
  • Notify Service Advisor/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of delay.
  • Keep customers’ vehicle cleaner than when it was dropped off.
  • After job is finished ensure proper completion and filing of paperwork.
  • Keep work area as clean as possible and assist others with maintaining shop cleanliness.
  • Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
  • Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities

  •  None

Qualifications & Job Requirements

  • Completion of factory authorized formal training programs such as MMI Service School or equivalent work experience. 
  • Equipped with proper tools.
  • Maintain a positive attitude and relationship with all other employees.
  • Capable of pushing and loading motorcycles.
  • High school diploma or equivalent.
  • Valid driver’s license and motorcycle endorsement. 
  • Passion for the motorcycling lifestyle and riding community.
  • Attention to detail. 
  • High energy level needed.
  • Ability to work a flexible schedule including weekends, Holidays, and evenings.
  • Proficient in meeting deadlines on a timely manner.

Physical Demands

  • Requires the use of both hands.
  • Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
  • Requires the ability to balance and push an 800+lb motorcycle. 

Working Conditions

  • The noise level in the work environment is usually loud.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles.
  • Frequently works near moving mechanical parts.