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Service Rep Jobs in Niles, IL (NOW HIRING)

Customer Service Rep.

Cicero, IL ยท On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Customer Service Rep.

Cicero, IL ยท On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Customer Service Rep.

Cicero, IL ยท On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Evanston, IL ยท On-site

$15.40 - $17.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Alsip, IL ยท On-site

$15 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Niles, IL ยท On-site

$15 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Showing results 21-40

Service Rep information

See Niles, IL salary details

$12

$22

$38

How much do service rep jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for service rep in Niles, IL is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $27.26 per hour, depending on experience, location, and employer.

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What cities near Niles, IL are hiring for Service Rep jobs?

Cities near Niles, IL with the most Service Rep job openings:

Infographic showing various Service Rep job openings in Niles, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Contract, and 2% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,686 per year, or $22.9 per hour.

Customer Service Rep.

Cicero, IL โ€ข On-site

Nailor Industries
Industrial Machinery Manufacturingย โ€ขย 1 - 5K employees

$16 - $21.75/hr

Other

Re-posted 27 days ago


Job description

Customer Service Representative
Location: Cicero, IL 60804
Industry: Manufacturing
Job Description
We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company located in the Chicago area. The ideal candidate will be responsible for providing exceptional customer support, managing inquiries, and ensuring customer satisfaction throughout the order and delivery process.
Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
  • Assist customers with order placement, tracking, and issue resolution.
  • Collaborate with production, logistics, and sales teams to ensure timely and accurate order fulfillment.
  • Maintain detailed and accurate customer records in the company database.
  • Handle customer complaints and provide appropriate solutions or escalate when necessary.
  • Provide product information and support to customers as needed.
  • Contribute to continuous improvement of customer service processes.
Qualifications
  • Previous experience as a customer service representative, preferably in the manufacturing industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment.
  • Proficient with Microsoft Office Suite and customer management software.
  • Ability to multitask and manage time efficiently.
  • High school diploma or equivalent; additional education is a plus.
Location
This position is based in Cicero, IL 60804, serving customers in the greater Chicago area.
If you are passionate about delivering excellent customer service and want to be part of a dynamic manufacturing team, we encourage you to apply.