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Service Rep Jobs in Niles, IL (NOW HIRING)

Service Representative

Chicago, IL ยท On-site

$17.05/hr

Service Representative Company: Sofive Soccer Centers About Us: Sofive Soccer Centers is a modern sport complex dedicated to soccer, featuring multiple small-sided soccer fields. We are committed to ...

Service Representative

Chicago, IL ยท On-site

$24.50 - $27.50/hr

Under the direction of the Factory Service Center Branch Manager, the Service Representative will be responsible for delivering a high level of customer support and satisfaction and driving ...

Service Representative Job Summary: The Technical Service Representative has full responsibility for providing support to customers in respect of Skyjack equipment. The majority of duties will be ...

Service Representative Job Summary: The Technical Service Representative has full responsibility for providing support to customers in respect of Skyjack equipment. The majority of duties will be ...

Service Rep - Rehab

Villa Park, IL ยท On-site

$18 - $24.44/hr

Loyola Medicine Front Desk Clerical Service Representative Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

Customer Service Representative

Chicago, IL ยท On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

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Service Rep information

See Niles, IL salary details

$12

$22

$38

How much do service rep jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for service rep in Niles, IL is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $27.26 per hour, depending on experience, location, and employer.

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What cities near Niles, IL are hiring for Service Rep jobs?

Cities near Niles, IL with the most Service Rep job openings:

Infographic showing various Service Rep job openings in Niles, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Contract, and 2% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,686 per year, or $22.9 per hour.

Service Representative

Chicago, IL โ€ข On-site

$17.05/hr

Part-time

Re-posted 14 days ago


Job description

About Sofive
Sofive, the home of 5-a-side soccer; a new kind of soccer center. We make "the beautiful game" more available than ever before for soccer and fitness enthusiasts by providing easy access to the highest quality, 5-a-side, all-season soccer centers.
We are a growing startup that is developing state-of-the-art soccer centers - modern sport complexes with small-sided soccer fields. We have 22 sites to date, with many more in the pipeline.
Integrity is the backbone of our organization. We value reliability and professionalism in our partnerships with businesses and team members. And of course, we are passionate about soccer!
Resonate with this? Then let's connect. Learn more here and on our website. Find open positions and come grow with a technology empowered, community minded organization that is passionate and knowledgeable about the soccer industry. Sofive is soccer. Non-stop.
Job Title: Service Representative
Company: Sofive Soccer Centers
About Us: Sofive Soccer Centers is a modern sport complex dedicated to soccer, featuring multiple small-sided soccer fields. We are committed to providing an exceptional experience to our customers, combining top-notch facilities with outstanding service.
Job Description: As a Service Representative, you will serve as the primary point of contact for our customers, delivering quality service and administrative support to our management team. You will engage with customers, provide information on our products and services, drive sales, resolve issues, and maintain positive relationships with patrons.
Responsibilities:
  • Provide high-level customer service and hospitality during all operating hours, including weekends and holidays.
  • Maintain a positive attitude and work collaboratively with all staff members to ensure efficiency and camaraderie.
  • Effectively handle inquiries and bookings using computerized systems, adhering to cash and stock reconciliation procedures.
  • Uphold the aesthetic, atmosphere, and culture.
  • Maintain product knowledge for all soccer and retail operations.
  • Provide administrative and clerical support for the management team, including word processing, coordinating reception paperwork, and database maintenance.
  • Perform other duties as necessary, compatible with the position's nature.

Qualifications:
  • Passion and knowledge about the soccer industry, with a personal commitment to health and wellness.
  • Ability to prioritize and multitask in a fast-paced environment.
  • Proactive approach to tasks and duties, capable of working independently.
  • Excellent communication skills and ability to work with diverse personalities.
  • Strong customer service and problem-solving skills.
  • Positive, can-do attitude with a friendly and professional demeanor.
  • Availability to work weekends, holidays, and some evening shifts.
  • Experience with point-of-sale (POS) systems is a plus.
  • Prior retail experience is a plus.
  • $17.05 / hr

If you're passionate about soccer and dedicated to providing exceptional service, we encourage you to apply for the Service Representative position at Sofive Soccer Centers. Join our team and be a part of creating memorable experiences for our customers.
Apply now!