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Service Rep Jobs in Berwyn, IL (NOW HIRING)

SBM Management Services

Customer Service Rep

Chicago, IL · On-site

$15.50 - $16.50/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

Oceanaire, Inc.

Be Seen First

Customer Service Representative

Mount Prospect, IL · On-site

$42K - $68K/yr

The CSR is responsible for facilitating the order process from start to finish. Additional responsibilities include product marketing, literature and warranty support. This is a high-visibility ...

AlphaGraphics

Customer Service Representative

Chicago, IL · On-site

$40K - $45K/yr

Our tight-knit team in AlphaGraphics - US715 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

FastSigns

Customer Service Representative

Villa Park, IL · On-site

$18 - $19/hr

Training & development FASTSIGNS #100501 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing ...

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All JobsService Rep JobsService Rep Jobs in Berwyn, IL

Service Rep information

See Berwyn, IL salary details

$12

$23

$39

How much do service rep jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for service rep in Berwyn, IL is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $27.79 per hour, depending on experience, location, and employer.

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What cities near Berwyn, IL are hiring for Service Rep jobs?

Cities near Berwyn, IL with the most Service Rep job openings:

Service Rep jobs near you
Infographic showing various Service Rep job openings in Berwyn, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,581 per year, or $23.4 per hour.

Customer Service Representative

Chicago, IL • On-site

Clarity Partners, LLC
See more jobs at Clarity Partners, LLCexternal

$17.25/hr

Other

Re-posted 19 days ago

Job description

Customer Service Representative

Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring!

Clarity Partners is seeking a fully remote Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures. This position will serve as the first point of contact for customers seeking assistance over the phone or through email. This position is responsible for analyzing and responding to queries involving bills and charges.

Responsibilities:

  • Act as the initial and primary point of contact for customers reaching out for assistance, through inbound phone calls and emails.
  • Provide proper resolutions and deliver accurate information for customer account related questions, concerns and requests while fully adhering to all policies, procedures, and protocols.
  • Walk the customer through and explain billing types, charges, and rates.
  • Thoroughly research and analyze each customer inquiry by taking the appropriate action to effectively resolve each situation.
  • Direct unresolved and out of scope issues to the next level of support personnel or to the proper department.
  • Promote and demonstrate a positive customer and team experience by maintaining the highest standards of personal ethics, service quality, communication, and professionalism always.
  • Provide accurate information on billing types, charges, rates, and municipal requirements.

Requirements:

  • 1-3 years of experience servicing customers within a call center and billing environment.
  • Exhibit strong and effective verbal and written communication skills and demonstrates a professional, friendly, and courteous demeanor.
  • Proficiency in English.
  • Computer literate with PC knowledge and the ability to navigate through multiple applications effortlessly.
  • Effective keyboarding and computer skills with the ability to type at least 35 wpm minimum.
  • Must commit to maintaining good attendance with minimal unscheduled attendance occurrences including late arrivals, early leaves, and absences.
  • Must have a strong attention to detail, time management and organizational skills to achieve quality work performance.
  • Highschool diploma or GED required.

Clarity is committed to fair and equitable compensation practices. For the Customer Service Representative role, the hourly rate is $17.25/hr. The pay rate represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting.

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