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Service Rep Jobs in Austin, TX (NOW HIRING)

United States Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative I The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of ...

US Gold Bureau

Customer Service Rep

Leander, TX

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company ...

Floyd's 99 Barbershop

Customer Service Rep

Austin, TX · On-site

$15/hr

Customer Service Rep Floyd's 99 Barbershop in Austin (Mueller location) is hiring a full- or part-time Customer Service Rep. If you enjoy helping people, keeping things organized, and working with a ...

FASTSIGNS #110201

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

FASTSIGNS #110201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities ...

Doggett Freightliner

CSR

Creedmoor, TX · On-site

$15.75 - $21.25/hr

Customer Service Representative The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer needs for parts and ...

Ingersoll Rand

Customer Service Representative

Lockhart, TX · On-site

$14.75 - $20/hr

Customer Service Representative BH Job ID: BH-4644-5 SF Job Req ID: Customer Service Representative Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive ...

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All JobsService Rep JobsService Rep Jobs in Austin, TX

Service Rep information

See Austin, TX salary details

$12

$22

$38

How much do service rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for service rep in Austin, TX is $22.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.16 per hour, depending on experience, location, and employer.

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What cities near Austin, TX are hiring for Service Rep jobs?

Cities near Austin, TX with the most Service Rep job openings:

Service Rep jobs near you
Infographic showing various Service Rep job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $47,490 per year, or $22.8 per hour.

Customer Service Rep

Leander, TX • On-site

United States Gold Bureau
Investment Management and Consulting Services • 51 - 200 employees
Learn more about United States Gold Bureauexternal

$15.25 - $20.75/hr

Other

Re-posted 2 days ago

Job description

Customer Service Representative I

The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company products and processes as well as communicating effectively with team members and clients.

The CSR I is responsible for the following primary duties:

  • Partners with the sales team and other departments to meet and exceed customer's service expectations.
  • Complete file maintenance on client accounts related to invalid email addresses, invalid passwords, unsubscribe requests, etc.
  • Review and update internal orders needing minimal changes/updates.
  • Manage and maintain client database related to duplicate records and rep assignments.

This position regularly utilizes the following office equipment: Computer, phone, copier, fax machine, scanner, headset

*We are an Equal Employment Opportunity Employer

Job Type: Full-time

The CSR I must possess the following minimum qualifications:

  • Customer/Client Focus.
  • Flexibility
  • Teamwork Capacity.
  • Communication Proficiency.
  • Ability to Multi-task

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