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Service Rep Jobs in Iowa (NOW HIRING)

Client Service Representative

Asbury, IA ยท On-site

$15 - $20.50/hr

Client Service Representative Dubuque, Iowa, United States What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service ...

Client Service Representative

Dubuque, IA ยท On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

Customer Service Representative

Dubuque, IA ยท On-site

$15 - $20.50/hr

Customer Service Representative Fidelity Bank & Trust 1 Positions ID: 537214144 Posted On 08/28/2026 Job Overview Great banking starts with a great experience--and that starts with you. We're looking ...

CSR

Creston, IA ยท On-site

$16.50 - $22.50/hr

CSR As a Customer Service Representative you will tend to carry out customers and phone calls. If you aren't answering phones or helping with carryout you will be prepping and or making current ...

Client Service Representative

Dubuque, IA ยท On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

Client Service Representative

Dubuque, IA ยท On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

Client Service Representative

Dubuque, IA ยท On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

We are seeking driven, energetic, and customer focused candidates for our Service Representative position. We pride ourselves on putting the customer first and finding ways to improve our business.

We are seeking driven, energetic, and customer focused candidates for our Service Representative position. We pride ourselves on putting the customer first and finding ways to improve our business.

We are seeking driven, energetic, and customer focused candidates for our Service Representative position. We pride ourselves on putting the customer first and finding ways to improve our business.

Customer Service Representative

Urbandale, IA ยท On-site

$15 - $20.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

We are seeking driven, energetic, and customer focused candidates for our Service Representative position. We pride ourselves on putting the customer first and finding ways to improve our business.

Floating Customer Service Representative (CSR)

Harlan, IA ยท On-site

$15.25 - $21/hr

Floating Customer Service Representative (CSR) Develop and enhance banking relationships by serving our existing customers on the front line in a friendly, efficient, and accurate manner. Must have a ...

Showing results 41-60

Service Rep information

See Iowa salary details

$11

$21

$36

How much do service rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for service rep in Iowa is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What cities in Iowa are hiring for Service Rep jobs?

Cities in Iowa with the most Service Rep job openings:

Infographic showing various Service Rep job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,001 per year, or $21.6 per hour.

Customer Service Representative

Waterloo, IA โ€ข On-site

Professional Recruiting Consultants, Inc.
Recruiting and Staffing Servicesย โ€ขย 1 - 10 employees

$18 - $20/hr

Other

Re-posted 15 days ago


Job description

Customer Service Representative

Location: Waterloo, IA

Salary: $18-20/hour

The Customer Service Representative is responsible for providing support to the sales and service team in delivering professional and timely customer service to clients. This position requires a lot of attention to detail.

Job Duties & Responsibilities of the Customer Service Representative:

  • Complete tasks to service customers, such as renewal processing, processing of monthly reports, and certificate issuance.
  • Gather information for new business and renewal applications.
  • Prepare applications for submission to selected markets.
  • Process and follow up on insurance coverage change endorsements.
  • Initiate and monitor renewal processes.
  • Document all relevant contacts and developments to customer accounts on the Agency Management System.
  • Proactively communicate with customers as needed and establish follow-up procedures for outstanding items.
  • Perform any other duty relevant to agency functions as needed.

Education & Experience Requirements of Customer Service Representative:

ยท 2+ years of Customer Service experience.

ยท Must have strong organizational skills.

ยท Must be a motivated professional who is able and willing to provide excellent customer service.

ยท Must have a strong attention to detail.

ยท Must have computer skills, including Windows, Outlook, Word, and Excel.