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Service Reception Jobs in Toronto, ON (NOW HIRING)

We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to ... Sales acumen - comfortability in recommending products and services to clients * Customer-centric ...

The successful candidate will manage the day-to-day reception function, respond to client and visitor needs with professionalism and sound judgment, and help ensure the Firm's service standards are ...

Handles sensitive inquiries with discretion and provides front desk/reception coverage when required. Competencies : * Strong verbal and written communication skills. * Excellent customer service ...

Provide professional and welcoming reception services to employees, clients, visitors, and guests. * Answer and direct incoming calls and respond to general inquiries in a timely and professional ...

Showing results 21-40

Service Reception information

What is the difference between Service Reception vs Service Advisor?

AspectService ReceptionService Advisor
Primary RoleGreet customers, handle check-in/check-out, and manage appointment scheduling.Advise customers on vehicle repairs, explain service options, and upsell services.
Required CredentialsBasic customer service skills; certifications are optional.Knowledge of automotive services; often requires certifications like ASE or manufacturer-specific training.
Work EnvironmentFront desk, customer service area in auto service centers or dealerships.Customer-facing role within service departments, often involved in technical discussions.

While both roles involve customer interaction in automotive service settings, Service Reception primarily handles administrative tasks and customer check-ins, whereas Service Advisors focus on explaining repairs, recommending services, and building customer relationships. Understanding these differences helps in choosing the right career path or job search focus.

What is the work of service receptionists?

Service receptionists greet and assist customers upon arrival, schedule appointments, handle phone inquiries, and manage administrative tasks at service centers or repair shops. They often use computer systems to record customer information and may need good communication and organizational skills.

Which service reception job pays the most?

Service reception roles that involve supervisory responsibilities or specialized skills, such as service managers or senior service advisors, tend to offer the highest salaries. These positions often require extensive experience, technical knowledge, and strong customer service skills, and they may include additional benefits or bonuses based on performance.
Infographic showing various Service Reception job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Sales & Reception Coordinator

Maple, ON

CA$21 - CA$24/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 14 days ago


Job description

About us:

Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centric care on our quest to deliver Wonderful Sound for All. Learn more about us by visiting our webpage.

Position overview:

We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client experience, and driving sales of our products and services.

This is a permanent, full-time position based onsite at our North Maple HearCANADA Clinic located at 11399 Keele St. Unit 5, Maple, Ontario, L6A 4E1. Typical hours of work are Monday through Friday 8:30 am - 4:30 pm local time.

What we offer:

  • Starting hourly compensation of $21-$24/hour + an attractive bonus program

  • Comprehensive benefit package including health, dental, vision + a healthcare spending account, starting on day one of hire

  • RRSP matching program

  • Generous time off policies including 3 weeks of vacation, 7 paid personal days, + 1 paid volunteer day per year

  • Training, learning, + continuing education opportunities

  • Friends and family discounts + access to our employee perk program

  • Purpose-driven + people-centric culture with the ability to make an impact in our communities across Canada

What you'll do:

  • Provide an exceptional and individualized client experience for clients visiting and contacting the clinic

  • Manage the clinic schedule by booking and rescheduling appointments; follow-up on missed appointments or with appointment reminders

  • Making product and payment recommendations to enhance the client journey

  • Support with maintaining physical and electronic records

  • Perform basic hearing aid maintenance and product questions

  • Participate in local events and marketing initiatives to support HearCANADA branding and networking within the local community

  • Educate patients on billing and payment options; perform AR duties as assigned

What we're looking for:

  • Experience in a customer-facing role - you bring 2+ years of experience working in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers

  • Sales acumen - comfortability in recommending products and services to clients

  • Customer-centric attitude - you are comfortable interacting with diverse client groups and networking within the community to position HearCANADA as the region's number one choice for hearing care services

  • Team-player - you work well with others and appreciate what can be accomplished with support from colleagues

  • Willingness to participate in some local travel - access to a car and a valid driver's license is strongly preferred as some travel will be expected within the assigned region (mileage paid) for community events and marketing initiatives

To join us on our journey in providing Wonderful Sound for All, click the "Apply Now" button!

HearCANADA acknowledges that this posting represents a current, existing vacancy. We use an Applicant Tracking System to post vacancies and manage candidate data; Artificial Intelligence is not used in the decision-making process in screening or interviewing candidates, however, may be used for note-taking or automations such as email communication.

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process; requests can be submitted via careers@hearcanada.com.