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Service Reception Jobs in Oregon (NOW HIRING)

Closet Factory

Client Service / Reception

Tualatin, OR · On-site

$15.50 - $20.50/hr

Proficient with Microsoft Word, Excel, Outlook, and general computer applications Previous experience in customer service, reception, scheduling, office administration, or project coordination is ...

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Service Reception information

What is the difference between Service Reception vs Service Advisor?

AspectService ReceptionService Advisor
Primary RoleGreet customers, handle check-in/check-out, and manage appointment scheduling.Advise customers on vehicle repairs, explain service options, and upsell services.
Required CredentialsBasic customer service skills; certifications are optional.Knowledge of automotive services; often requires certifications like ASE or manufacturer-specific training.
Work EnvironmentFront desk, customer service area in auto service centers or dealerships.Customer-facing role within service departments, often involved in technical discussions.

While both roles involve customer interaction in automotive service settings, Service Reception primarily handles administrative tasks and customer check-ins, whereas Service Advisors focus on explaining repairs, recommending services, and building customer relationships. Understanding these differences helps in choosing the right career path or job search focus.

What is the work of service receptionists?

Service receptionists greet and assist customers upon arrival, schedule appointments, handle phone inquiries, and manage administrative tasks at service centers or repair shops. They often use computer systems to record customer information and may need good communication and organizational skills.

Which service reception job pays the most?

Service reception roles that involve supervisory responsibilities or specialized skills, such as service managers or senior service advisors, tend to offer the highest salaries. These positions often require extensive experience, technical knowledge, and strong customer service skills, and they may include additional benefits or bonuses based on performance.

What cities in Oregon are hiring for Service Reception jobs?

Cities in Oregon with the most Service Reception job openings:

Service Reception jobs near you
Infographic showing various Service Reception job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Client Service / Reception

Tualatin, OR

Closet Factory of Portland, OR
See more jobs at Closet Factory of Portland, ORexternal

$15.50 - $20.50/hr

Full-time

Re-posted 6 days ago

Job description

Front Desk Receptionist / Customer Experience Coordinator

Location: Tualatin, OR
Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM

Be the First Impression of Closet Factory Portland

At Closet Factory Portland, every great project begins with an exceptional customer experience—and that starts with you.

We're looking for a friendly, organized, and detail-oriented professional to become the face and voice of our company. As our Front Desk Receptionist / Customer Experience Coordinator, you'll be the first person customers interact with, whether they call, visit our showroom, or need assistance during their project.

If you enjoy helping people, thrive in a fast-paced environment, and take pride in keeping things organized, this could be the perfect opportunity for you.

We are a locally owned and operated manufacturer of custom closets, garages, pantries, home offices, wall beds, entertainment centers, laundry rooms, and other custom storage solutions. Every project is designed, manufactured, and installed by our local team, and we take pride in delivering an outstanding customer experience from the first phone call through final installation.

What You'll Do

No two days are exactly alike, and that's what makes this position rewarding. You'll play a central role in keeping our office running smoothly while providing exceptional service to both customers and teammates.

Your responsibilities will include:

  • Greeting customers and visitors with warmth and professionalism
  • Answering and directing incoming phone calls
  • Responding promptly to emails and customer inquiries
  • Scheduling free in-home design consultations
  • Coordinating appointments and calendars for our design team
  • Supporting customers throughout every stage of their project
  • Working closely with designers, installers, and production staff to ensure projects stay on schedule
  • Resolving customer questions and concerns with professionalism and empathy
  • Maintaining accurate customer records and project information
  • Assisting with administrative and office support tasks
  • Helping create a welcoming, organized, and efficient office environment
What Makes You a Great Fit

We're looking for someone who genuinely enjoys helping people and takes ownership of their work.

Our ideal candidate is:

  • Friendly, positive, and professional
  • Highly organized with exceptional attention to detail
  • Able to multitask without sacrificing accuracy
  • Comfortable working in a fast-paced office where priorities can change throughout the day
  • An excellent communicator, both verbally and in writing
  • A dependable team player who enjoys collaborating with others
  • Resourceful and proactive when solving problems
  • Comfortable learning new software and systems
  • Proficient with Microsoft Word, Excel, Outlook, and general computer applications

Previous experience in customer service, reception, scheduling, office administration, or project coordination is preferred but not required. We are happy to train the right person with the right attitude.

What It's Like to Work Here

We're a close-knit team that genuinely enjoys working together. We believe in treating our employees with respect, supporting one another, and creating an environment where everyone can succeed.

This isn't a job where you'll spend the day doing the same repetitive task. It's a dynamic role where your organization, communication skills, and ability to help others make a real impact every day.

If you like staying busy, solving problems, and being an important part of a successful team, you'll fit right in.

Why Join Closet Factory Portland?
  • Stable, full-time, year-round employment
  • Family-owned local business with a national brand behind us
  • Supportive and collaborative team environment
  • Opportunities to learn and grow professionally
  • Casual, respectful workplace culture
  • Make a meaningful impact on our customers' experience every day
Schedule

Monday–Friday

8:00 AM–5:00 PM

Location

Closet Factory Portland

19824 SW Teton Avenue

Tualatin, OR 97062

Ready to Join Our Team?

We're looking for someone who is dependable, customer-focused, and excited to be part of a company that values quality, teamwork, and exceptional service.

If that sounds like you, we'd love to hear from you. Apply today and help us create exceptional experiences for every customer who walks through our doors or calls our office.

Apply