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Service Program Manager Jobs in Louisville, KY (NOW HIRING)

Program Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified ... The Army's Transition Assistance Program (TAP) Services program supports transitioning Service ...

Program Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified ... The Army's Transition Assistance Program (TAP) Services program supports transitioning Service ...

... services requirement. The PM will hold full authority to act on behalf of the company on all ... Prior direct program/project management experience on a CAC/DEERS/RAPIDS, or military personnel ...

Program Manager

Louisville, KY ยท On-site

$77K - $105K/yr

This role requires a hands-on leader with a strong background in program management, customer service, and team leadership to ensure efficient service delivery and customer satisfaction. Your Impact ...

Program Manager

Louisville, KY ยท On-site

$120K - $165K/yr

It is an exciting time within our company as we expand the services offered to our customers. At ... Program Manager REPORTS TO: VP, Projects & Operations JOB STATUS: Full Time FLSA STATUS: Exempt ...

It is an exciting time within our company as we expand the services offered to our customers. At ... Program Manager REPORTS TO: VP, Projects & Operations JOB STATUS: Full Time FLSA STATUS: Exempt ...

Ensures that Valeris executes program services in compliance with contracted service level * Accountable for management of client service request queue (Both completion and work in progress)

The PM should have experience with DA programs and Service Members. The PM is responsible to the ... The Program Manager serves as the overarching leader of the company's employees and will work ...

The PM should have experience with DA programs and Service Members. The PM is responsible to the ... The Program Manager serves as the overarching leader of the company's employees and will work ...

Ensures that Valeris executes program services in compliance with contracted service level * Accountable for management of client service request queue (Both completion and work in progress)

Ensures that Valeris executes program services in compliance with contracted service level * Accountable for management of client service request queue (Both completion and work in progress)

Ensures that Valeris executes program services in compliance with contracted service level * Accountable for management of client service request queue (Both completion and work in progress)

Ensures that Valeris executes program services in compliance with contracted service level * Accountable for management of client service request queue (Both completion and work in progress)

Ensures that Valeris executes program services in compliance with contracted service level * Accountable for management of client service request queue (Both completion and work in progress)

This role requires a hands-on leader with a strong background in program management, customer service, and team leadership to ensure efficient service delivery and customer satisfaction.Your Impact ...

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Service Program Manager information

See Louisville, KY salary details

$37.5K

$72.9K

$137.4K

How much do service program manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service program manager in Louisville, KY is $72,943.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $85,500.00 per year, depending on experience, location, and employer.

What is the difference between Service Program Manager vs Service Coordinator?

AspectService Program ManagerService Coordinator
ResponsibilitiesOversees multiple service programs, manages teams, develops strategies, and ensures program goals are met.Coordinates service activities, schedules appointments, and acts as a point of contact for clients and service teams.
Required CredentialsBachelor's degree, experience in service management, strong organizational skills.High school diploma or equivalent, excellent communication skills, customer service experience.
Work EnvironmentOffice setting, often in corporate or service provider environments.Fieldwork and office work, interacting directly with clients and service teams.

The Service Program Manager focuses on managing entire service programs and strategic planning, while the Service Coordinator handles day-to-day scheduling and client interactions. Both roles require strong communication skills, but the Program Manager typically has more leadership and strategic responsibilities.

What is a service program manager?

A service program manager is responsible for overseeing multiple service projects within an organization to ensure they align with business goals and deliver value. They coordinate teams, manage budgets, and monitor performance metrics, often using tools like project management software. Strong leadership, communication, and organizational skills are essential for success in this role.
Infographic showing various Service Program Manager job openings in Louisville, KY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,943 per year, or $35.1 per hour.

Program Manager

Fort Knox, KY โ€ข On-site

Full-time

Re-posted 24 days ago


Job description

Program Manager 

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking a committed and passionate Program Manager to join the SRI Team! 

Overview: The Army’s Transition Assistance Program (TAP) Services program supports transitioning Service Members’ entitlements to transition services and counseling covering matters of education, vocational rehabilitation, and civilian occupation employment assistance.

The TAP Program Manager (PM) is responsible to the Transition Director for the efficient and effective execution of the Transition contract. The Program Manager serves as the overarching leader of the company’s employees and will work closely with the Contracting Officer’s Representative, Government Representatives, and Transition Headquarters Staff to ensure the proper execution of the transition contract. The PM and shall be onsite at Fort Knox, KY Human Resources Command Headquarters, from 0800-1600 Monday thru Friday except on Federal holidays, when executing Government authorized travel, or when the government facility is closed for administrative reasons.

Tasks & Responsibilities

  • Serve as the Contactor’s primary point of contact with the government and manage all contract operations at the Headquarters level.
  • Manage contractor program and project teams for optimal program effectiveness.
  • Provide operational expertise and oversight of the Program Management Office (PMO).
  • Direct and manage PMO actions for day-to-day TAP functions to ensure all contract requirements are met Conduct command level briefings to government personnel and TAP stakeholders.
  • Implement and provide guidance to PMO staff on TAP policies and processes.
  • Collect, analyze, and deliver centralized reports.
  • Ensure staffing of all sites.
  • Maintain the VOW/CRS compliance and all TAP files.
  • Lead continuous process improvement efforts.
  • Initiate immediate reach back to corporate assets.
  • Plan and accomplish goals.
  • Achieve TAP quality, cost, and availability goals.

Required Skills, Education, Experience & Abilities: 

  • Bachelor’s degree in business administration or related field.
  • 5+ years in an advanced management role (preference given to those with program management experience).
  • Exceptional leadership skills, time management, facilitation and organizational skills.
  • Working knowledge of the TAP program.
  • Working knowledge of government chain of command and transition policies.
  • Working knowledge of change management principles.
  • Applicants must successfully undergo a background investigation (National Agency Check).
  • U.S. Citizen.
  • Ability to meet and correspond regularly with TAP stakeholders.

Preferred Qualifications: 

  • Master’s degree in business administration or related field.
  • Strong working knowledge of TAP and program requirements.

This job description is intended to outline the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required of the position. Additional tasks may be assigned as needed.