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Service Program Manager Jobs in Pennsylvania (NOW HIRING)

Program Services Reports to : Program Director The primary responsibility of the Program Manager is to create and perpetuate a culture of excellence, compassion and integrity in the delivery of ...

IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH ...

A Program Manager is highly motivated, results oriented problem solver who exemplifies a ... Developing & providing superior customer service and maintaining strong working relationships with ...

Day About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small ... Serve as the overall program manager and primary interface with customers. * Lead day-to-day ...

The HUB Program Manager for Patient Support Services is responsible for driving the operational success and service excellence of a designated HUB patient support program. This role owns the end-to ...

Program Manager

Bethlehem, PA · On-site

$23.67/hr

Serves as an active member of the service team in the coordination of services. * Accounts for the management of program budgets, petty cash and the oversight of the financial transactions of the ...

Accepting Applications for Program Manager to join our team! Who We Are: Matric is an award winning ... We offer products and services in Engineering, PCB Assembly and Aftermarket products to support a ...

Accepting Applications for Program Manager to join our team! Who We Are: Matric is an award winning ... We offer products and services in Engineering, PCB Assembly and Aftermarket products to support a ...

Accepting Applications for Program Manager to join our team! Who We Are: Matric is an award winning ... We offer products and services in Engineering, PCB Assembly and Aftermarket products to support a ...

The Program Manager will also provide close coordination with assigned program team members to ... Ensure adherence to contractual agreements and service level agreements * Develop and maintain ...

Accepting Applications for Program Manager to join our team!Who We Are: Matric is an award winning ... We offer products and services in Engineering, PCB Assembly and Aftermarket products to support a ...

Showing results 21-40

Service Program Manager information

See Pennsylvania salary details

$39.1K

$76.1K

$143.3K

How much do service program manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for service program manager in Pennsylvania is $76,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $89,200.00 per year, depending on experience, location, and employer.

What is the difference between Service Program Manager vs Service Coordinator?

AspectService Program ManagerService Coordinator
ResponsibilitiesOversees multiple service programs, manages teams, develops strategies, and ensures program goals are met.Coordinates service activities, schedules appointments, and acts as a point of contact for clients and service teams.
Required CredentialsBachelor's degree, experience in service management, strong organizational skills.High school diploma or equivalent, excellent communication skills, customer service experience.
Work EnvironmentOffice setting, often in corporate or service provider environments.Fieldwork and office work, interacting directly with clients and service teams.

The Service Program Manager focuses on managing entire service programs and strategic planning, while the Service Coordinator handles day-to-day scheduling and client interactions. Both roles require strong communication skills, but the Program Manager typically has more leadership and strategic responsibilities.

What is a service program manager?

A service program manager is responsible for overseeing multiple service projects within an organization to ensure they align with business goals and deliver value. They coordinate teams, manage budgets, and monitor performance metrics, often using tools like project management software. Strong leadership, communication, and organizational skills are essential for success in this role.

What cities in Pennsylvania are hiring for Service Program Manager jobs?

Cities in Pennsylvania with the most Service Program Manager job openings:

Infographic showing various Service Program Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $76,099 per year, or $36.6 per hour.

Program Manager

Philadelphia, PA • On-site

Full-time

Re-posted 27 days ago


Penn Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 356 frontline employees who took The Breakroom Quiz


Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Position: Program Manager
Entity: Clinical Practices of University of Pennsylvania
Department: HUP Interstitial Lung Disease
Location: Hospital of the University of Pennsylvania- 3400 Spruce St
Hours: Full Time
Summary:
The Program Manager will manage the program operations of the assigned department. The programs consist of a multidisciplinary team of practitioners that provide inpatient and outpatient care to a complex patient population. Under the direction of the Division Administrator, the incumbent will assist with the development and organization of the integrated program and manage the day-to-day administrative functions of the operations.
The Program Manager shall be responsible for the development and attainment of the service mission, short and long term goals, operational goals and objectives identified for the service, both clinical and operational. It is expected that this individual will be a strong program builder as well as strategic thinker. The Program Manager will work collaboratively with the medical and nursing leadership of the subspecialty areas to assure quality diagnostic and therapeutic services to patients and medical staff. The Program Manager will coordinate operational planning activities for the overall benefit of the programs within each of the medical centers. The Program Manager will have direct oversight for all administrative assistants supporting the assigned programs.
Responsibilities:
  • Assist the department/division in developing the mission and goals of the assigned programs.
  • Assist the department/division in short- and long-term program objectives and program performance metrics.
  • Assist the department/division in formulating and executing strategic plans to realize program objectives.
  • Work in a collaborative fashion across departments and institutions to ensure high performance of the program objectives.
  • Help build linkages between subspecialties and assist in the management of the relationship between programs and stakeholders to promote effective multidisciplinary care.
  • In collaboration with nursing leadership, ensures management of data tracking systems in compliance with regulatory agency guidelines. This would include measures of quality improvement.
  • Oversee and manage an office-based patient communication system to enhance patient access to care (phone, email, Epic).
  • Identify the gaps in service and evolving needs within the program. Provide regular status reports to the Directors and offer recommendations for resolving issues and achieving continual program improvement
  • Promote programmatic research goals including participation in clinical trials on a national and international level.
  • Represent programs at internal and external committee meetings.
  • Collaborate with Penn marketing and outreach groups to develop a regional and national referral base.
  • Work with Division Director to improve patient flow in clinic.
  • Provide daily operational support for clinical and administrative programs in the division.
  • Maintain compliance with governmental regulations regarding patient care, safety, confidentiality, JCAHO and CMS requirements, etc.
  • Establish a working knowledge of management and clinical information systems (EPIC, Business Objects, PennDiver, Tableau, etc) as critical reference points from which to recommend and make improvements in clinical and management performance.
  • Become knowledgeable of insurance and work with business office and financial service reps regarding patient issues and trends.
  • Responsible as part of a team for ongoing EPIC issues and changes.

Education or Equivalent Experience:
  • H.S. Diploma/GED (Required).
  • 7+ years of total relevant work experience required, including 2 years of management (Required).
  • Bachelor of Arts or Science in Health Care/Hospital/business Administration, or operations' research or currently in a bachelor's degree program (Preferred).
Skills & Abilities:
  • OPERATIONS: Demonstrated understanding of health care operations and delivery (Required).
  • ANALYTICS: Knowledge of healthcare operations and data structures and the use of information system applications in the practicing healthcare environment (Required).
  • COMMUNICATION: Ability to communicate effectively with all levels of staff (Required).
  • PROJECT/CHANGE MANAGEMENT: Ability to manage concurrent projects while meeting project deadlines (Required).

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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