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Service Plan Writer Jobs (NOW HIRING)

Paul Thigpen Ford Lincoln

Service Writer

Vidalia, GA · On-site

Service Writer / Service Advisor We're looking for an experienced, customer-focused Service Writer ... Competitive Pay Plan - Salary plus bonus and commission opportunities * Career Growth - Ongoing ...

Paul Thigpen Ford Lincoln

Service Writer

Vidalia, GA

Service Writer / Service Advisor We're looking for an experienced, customer-focused Service Writer ... Competitive Pay Plan - Salary plus bonus and commission opportunities * Career Growth - Ongoing ...

Wiygul Automotive Clinic

Service Writer

Warrenton, VA · On-site

Service Writer The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career ... Medical, Dental, Vision and Life insurance * 401(k) Retirement Plan with company matched ...

Paul Thigpen Ford Lincoln

Service Writer

Vidalia, GA · On-site

Service Writer / Service Advisor We're looking for an experienced, customer-focused Service Writer ... Competitive Pay Plan - Salary plus bonus and commission opportunities * Career Growth - Ongoing ...

Paul Thigpen Ford Lincoln

Service Writer

Vidalia, GA

Service Writer / Service Advisor We're looking for an experienced, customer-focused Service Writer ... Competitive Pay Plan - Salary plus bonus and commission opportunities * Career Growth - Ongoing ...

Wiygul Automotive Clinic

Service Writer

Warrenton, VA · On-site

$75K - $95K/yr

The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for ... Medical, Dental, Vision and Life insurance * 401(k) Retirement Plan with company matched ...

BAUER BUILT INC

Service Writer

Grand Rapids, MI

Service Writer Why Join Us? At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest ... Familiarity with scheduling and service-calendar optimization What We Offer: * 401K Plan (100 ...

Monroe Tractor

Service Writer

Albany, NY

The Service Writer position is ideal for someone who is excellent with customers and is a problem ... Accident & Disease Insurance * 401K Plan + Match * Competitive Paid time off Policy * Short ...

6TH Avenue Honda

Service Writer

Stillwater, OK

Paid vacations * 401K plan with match * Free Parking Automotive Service Advisor Job Duties: The job ... Writing service orders and descriptions of problems and repairs * Translating customers' repair ...

JDI Industrial Services

Marketing Writer

Anderson, SC · On-site +1

$50K - $70K/yr

Work with Marketing Manager to plan, write, and publish optimized web content including service * pages, project spotlights, blog posts, and landing pages that reflect JDI capabilities in mechanical ...

Monroe Tractor

Service Writer

Albany, NY · On-site

$21 - $23/hr

The Service Writer position is ideal for someone who is excellent with customers and is a problem ... Accident & Disease Insurance * 401K Plan + Match * Competitive Paid time off Policy * Short ...

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Service Plan Writer information

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How much do service plan writer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for service plan writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Service Plan Writer vs Service Advisor?

AspectService Plan WriterService Advisor
CredentialsTypically requires automotive or technical certifications, good communication skillsRequires automotive knowledge, customer service skills, and often certifications
Work EnvironmentOffice or service department, focused on documentation and planningCustomer-facing, interacts directly with clients and technicians
Employer & IndustryAuto repair shops, dealerships, fleet servicesAuto dealerships, repair shops, service centers

Service Plan Writers focus on creating detailed service plans and documentation, while Service Advisors interact directly with customers to recommend services and explain repairs. Both roles require automotive knowledge and communication skills, but their primary responsibilities differ: one is documentation-oriented, the other customer-facing.

What are the key skills and qualifications needed to thrive as a Service Plan Writer, and why are they important?

To thrive as a Service Plan Writer, you need a background in social work, healthcare, or human services, along with strong writing and case management skills. Familiarity with case management software, electronic health records (EHRs), and regulatory documentation requirements is typically required. Attention to detail, effective communication, and empathy are essential soft skills for accurately assessing client needs and collaborating with multidisciplinary teams. These skills ensure that service plans are comprehensive, compliant, and tailored to improve client outcomes.

What are Service Plan Writers?

Service Plan Writers are professionals who create detailed plans outlining the services and support an individual or group will receive, often within social services, healthcare, or education settings. They assess client needs, collaborate with other professionals, and document goals, interventions, and progress benchmarks. Their work ensures that all parties understand the support being provided and that services are tailored to meet specific needs. Service Plan Writers play a crucial role in making sure clients receive coordinated and effective care.

What are the most common challenges faced by Service Plan Writers when balancing client needs with regulatory requirements?

Service Plan Writers often navigate the challenge of creating individualized, client-centered plans while ensuring strict compliance with agency or governmental regulations. Balancing creative solutions for clients’ unique needs with standardized documentation and timelines can be demanding. Effective communication with clients, families, and multidisciplinary teams is vital to gather accurate information and maintain compliance. Staying organized and up-to-date with evolving policies also helps Service Plan Writers manage these responsibilities efficiently.
What cities are hiring for Service Plan Writer jobs? Cities with the most Service Plan Writer job openings:
What states have the most Service Plan Writer jobs? States with the most job openings for Service Plan Writer jobs include:
Infographic showing various Service Plan Writer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer

Astleford International - Burnsville

Burnsville, MN • On-site

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

Service Writer

Department: Service
Reports To: Service Manager

Overview

The Service Writer is responsible for supporting the daily operations of the service department by accurately documenting customer concerns, creating repair orders, and coordinating communication between customers, technicians, and service leadership. This role plays a key part in ensuring an efficient workflow, clear documentation, and a positive service experience.

By maintaining accuracy, organization, and consistent communication, the Service Writer helps keep vehicles moving through the shop efficiently while supporting customer satisfaction and service department productivity.

Benefits

  • Health Insurance

  • 401(k) Retirement Plan

  • Paid Time Off (PTO)

  • Competitive Wages

  • Flexible Scheduling

Key Responsibilities

  • Greet customers and assist with vehicle check-in by collecting accurate information regarding service needs and concerns.

  • Create, update, and manage repair orders with clear documentation of customer requests, labor operations, and vehicle details.

  • Schedule service appointments and coordinate workflow with technicians and service leadership.

  • Communicate repair status updates to customers in a timely and professional manner.

  • Ensure repair orders are completed accurately, including labor entries, parts usage, and technician notes.

  • Support technicians by relaying customer concerns clearly and assisting with parts or information requests as needed.

  • Maintain organized records and ensure compliance with dealership and manufacturer processes.

  • Assist with service department administrative tasks to support efficiency and on-time vehicle delivery.

  • Promote a positive and professional customer experience through clear communication and attention to detail.

General Knowledge and Skills You Will Need

  • Strong organizational and documentation skills with attention to accuracy and detail.

  • Ability to communicate clearly and professionally with customers, technicians, and leadership.

  • Basic understanding of automotive or diesel service operations preferred.

  • Ability to multitask, prioritize work, and manage time effectively in a fast-paced environment.

  • Customer-focused mindset with a commitment to providing helpful and timely service.

  • Team-oriented approach with the ability to collaborate across departments.

Desired Education and Experience

  • High school diploma or equivalent

  • Previous experience in a service department, customer service, or administrative role preferred

This job description is not intended to be an exhaustive list of all duties, responsibilities, or requirements. The dealership reserves the right to modify or assign additional responsibilities as business needs change. We are an Equal Opportunity Employer.