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Service Partners Jobs in Virginia (NOW HIRING)

Senior Program Manager, In-Life Services

Arlington, VA ยท On-site

$133K - $134K/yr

To support Amazon Logistics' rapidly expanding delivery network, ILS partners closely with Delivery Service Partners (DSPs), Fleet Management Companies (FMCs), Fleet Service Suppliers (FSS), product ...

Senior Program Manager, In-Life Services

Arlington, VA ยท On-site

$133K - $134K/yr

To support Amazon Logistics' rapidly expanding delivery network, ILS partners closely with Delivery Service Partners (DSPs), Fleet Management Companies (FMCs), Fleet Service Suppliers (FSS), product ...

CMV Driver / Warehouse

Fredericksburg, VA ยท On-site

$13 - $30/hr

About Your Future with Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a ...

CMV Driver / Warehouse

Fredericksburg, VA ยท On-site

$13 - $30/hr

About Your Future with Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a ...

Housing Advocate

Norfolk, VA

$18.75 - $24.25/hr

... social service partners, and landlords. This position assists homeless clients impacted by domestic violence in overcoming barriers to housing, identifying affordable housing opportunities and ...

Housing Advocate

Norfolk, VA ยท On-site

$17 - $22.50/hr

... social service partners, and landlords. This position assists homeless clients impacted by domestic violence in overcoming barriers to housing, identifying affordable housing opportunities and ...

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Service Partners information

What is the difference between Service Partners vs Service Technicians?

AspectService PartnersService Technicians
CredentialsCertifications vary by industry, often includes manufacturer or industry-specific trainingTypically requires technical certifications or licenses specific to the equipment or systems serviced
Work EnvironmentCollaborate with teams, often in client locations or service centersPerform on-site repairs, maintenance, and troubleshooting of equipment
Employer & Industry UsageUsed by service companies, manufacturers, and contractors as a partner roleEmployed directly by service companies or as independent contractors
Search & Comparison IntentUnderstanding partnership roles, collaboration opportunitiesTechnical skills, certifications, and on-site work details

Service Partners typically focus on collaborative roles within service networks, often working alongside or supporting Service Technicians. Service Technicians are directly responsible for hands-on repairs and maintenance. Both roles require technical certifications, but Service Technicians usually have more specialized technical training for on-site work.

What cities in Virginia are hiring for Service Partners jobs? Cities in Virginia with the most Service Partners job openings:
Infographic showing various Service Partners job openings in Virginia as of June 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution.

Field Training and Support Engineer

D-Fend Solutions

Mclean, VA โ€ข On-site

Full-time

Posted 15 days ago


Job description

Join D-Fend Solutions โ€” where technology meets purpose.
As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team โ€” including veterans of elite military tech units โ€” pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide.
If youโ€™re passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment โ€” weโ€™d love to have you on board.
Become a D-Fender. Shape the future of airspace security.

Scope:
We are seeking a proactive and seasoned Field Training and Support Engineer to serve as the technical cornerstone of our U.S. Customer Success organization. You will be at the forefront of drone safety and security technology, working in a fast-paced environment where your leadership directly impacts national security and public safety. In this role, you will be the primary product expert for D-Fendโ€™s cutting-edge counter-UAS (C-UAS) hardware and software. You will be responsible for empowering our customers and service partners through world-class training, while providing high-level technical support.
This is not a junior position; we require a leader who can navigate complex Radio Frequency (RF) environments, manage third-party service partners, and ensure our clients are mission-ready
Key Responsibilities:
  • Training Leadership: Lead high-impact in-person and virtual training sessions for D-Fendโ€™s hardware and software suites. Develop and enhance training curricula that cover existing features and future product capabilities.
  • Partner Management: Act as the primary technical lead for external service partners. Evaluate, train, and manage these partners to ensure they maintain D-Fendโ€™s high standards for field delivery and support.
  • Product Subject Matter Expertise: Maintain an exhaustive understanding of RF-based C-UAS technology. Act as the "voice of the product" for U.S. customers, bridging the gap between field reality and internal engineering teams.
  • Advanced Technical Support: Serve as a Tier 2 support escalation point. Diagnose and resolve complex system issues and participate in a support rotation to provide seamless coverage for critical client needs.
  • Field Deployment & Integration: Oversee or support on-site surveys and installations, configurations, and system testing, ensuring hardware and software are optimized for specific RF environments.
  • Documentation & Strategy: Create and validate technical manuals, Statements of Work (SOW), and best-practice guides for end-users and partners.
Qualifications & Requirements:
  • Experience: 5โ€“7 years of experience in Field Engineering, Technical Training, or Professional Services within a high-tech hardware/software environment.
  • Domain Expertise: Deep technical knowledge of Radio Frequency (RF) systems and Counter-UAS (C-UAS) technology is required.
  • Partner Oversight: Demonstrated experience managing and scaling third-party service providers or channel partners.
  • Education/Certification: FAA Part 107 Remote Pilot Certificate (Highly Preferred).ย Bachelorโ€™s degree in Engineering, Telecommunications, or a related technical field.
Operational Requirements:
  • Travel:
Ability to work in the McLean, VA office (this is an in-office position)
Ability to travel domestically and occasionally internationally to customer sites (Estimated 50 to 75% depending on training schedule).
  • Availability: Willingness to participate in a support rotation, including occasional nights and weekends.
  • Physical Ability: Must be able to lift and move equipment (up to 50 lbs) during field deployments.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.