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Service Operations Lead Jobs (NOW HIRING)

Veterans Canteen Service

Operations Lead

Chicago, IL · On-site

$19.91/hr

Hourly Wage $19.91 Operations Lead Please note: Resumes cannot exceed 2 pages in length, or they ... With over 78 years of serving our nation's veterans, Veterans Canteen Service (VCS) is currently ...

Pacific Commercial Services

Operations Lead

Kapolei, HI · On-site

$85K/yr

Role Purpose The Operations Lead is responsible for executing the programs and design plans set by ... Strong understanding of compliance and safety standards in regulated service environments ...

Lantern

Member Services Operations Lead

Dallas, TX · On-site

Lead all contact center operations and strategic planning, translating enterprise goals into ... Champion a people-first, service obsessed culture that delivers exceptional member experiences ...

Accenture Federal Services

Azure Operations Lead

Lorton, VA · On-site

$103K - $136K/yr

Accenture Federal Services is dedicated to enhancing the capabilities of the US federal government through technology and innovation. They are seeking a skilled Cloud & IT Operations Lead to ...

The PCA Companies

Operations Lead

Elkhart, IN · On-site

Operations Team Lead The PCA Group of Companies is a fully vertically integrated, tech-enabled, and ... service * Partner with cross-functional support teams in improving the proprietary tools and ...

The PCA Group

Operations Lead

Aurora, CO

An Operations Team Lead is an individual who manages teams, encourages cooperation, productivity ... service * Partner with cross-functional support teams in improving the proprietary tools and ...

Lantern

Member Services Operations Lead

Dallas, TX

Lead all contact center operations and strategic planning, translating enterprise goals into ... Champion a people-first, service obsessed culture that delivers exceptional member experiences ...

Cadwell

Service Operations Manager

Kennewick, WA · On-site

Oversee and lead end-to-end service operations, ensuring KPIs such as repair turn times, throughput, SLA, first-time-fix rates, and costs per repair are met or exceeded. * Manage resource utilization ...

Cadwell

Service Operations Manager

Kennewick, WA · On-site

Oversee and lead end-to-end service operations, ensuring KPIs such as repair turn times, throughput, SLA, first-time-fix rates, and costs per repair are met or exceeded. * Manage resource utilization ...

The PCA Companies

Operations Lead

Aurora, CO · On-site

An Operations Team Lead is an individual who manages teams, encourages cooperation, productivity ... service * Partner with cross-functional support teams in improving the proprietary tools and ...

The PCA Companies

Operations Lead

Aurora, CO · On-site

An Operations Team Lead is an individual who manages teams, encourages cooperation, productivity ... service * Partner with cross-functional support teams in improving the proprietary tools and ...

Chick-fil-A

Operations Lead

Frankfort, KY

$50K/yr

Operations Lead at Chick-fil-A Located in Frankfort, Kentucky, Chick-fil-A Frankfort is owned ... service industry, with a thriving culture based on their fundamental principles. The team at ...

Albertsons

Service Operations Manager

Texarkana, TX

Lead, train, coach, and develop front‑end and service associates to meet performance and service ... Service Operations & Execution * Oversee daily operations of front‑end and service areas (e.g ...

New

Chick-fil-A

Operations Lead

Frankfort, KY · On-site

$50K/yr

Operations Lead at Chick-fil-A Located in Frankfort, Kentucky, Chick-fil-A Frankfort is owned ... service industry, with a thriving culture based on their fundamental principles. The team at ...

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How much do service operations lead jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for service operations lead in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.01 per hour, depending on experience, location, and employer.

What is the difference between Service Operations Lead vs Service Coordinator?

AspectService Operations LeadService Coordinator
Required CredentialsTypically requires experience in operations, customer service, or related certificationsOften requires customer service or administrative certifications
Work EnvironmentLeads teams, manages processes, and oversees service delivery in a dynamic settingCoordinates service activities, schedules, and communicates with clients and teams
Employer & Industry UsageCommon in service industries like IT, telecom, and facilities managementUsed across similar industries for frontline coordination roles
Search & Comparison IntentPeople compare roles involving team leadership and process managementPeople look for roles focused on scheduling and client communication

The Service Operations Lead typically oversees service delivery, manages teams, and improves processes, requiring leadership experience. In contrast, the Service Coordinator focuses on scheduling, client communication, and supporting service teams. Both roles are essential in service industries but differ mainly in scope and responsibilities.

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What job categories do people searching Service Operations Lead jobs look for? The top searched job categories for Service Operations Lead jobs are:
Service Operations Lead jobs near you
Operations Lead

Operations Lead

Veterans Canteen Service

Chicago, IL • On-site

$19.91/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Hourly Wage $19.91
Operations Lead
Please note: Resumes cannot exceed 2 pages in length, or they will be disqualified.
Looking for a better work life balance? Join an amazing organization that puts Veteran's first for an amazing career!
Come build a rewarding hospitality career that allows you to give back to the Veteran Community! With over 78 years of serving our nation's veterans, Veterans Canteen Service (VCS) is currently seeking leaders who want to grow with us in a fast paced environment.
Major Duties:
  • Controls, accounts for and secures all cash stored in the canteen safe as well as all safe transactions involving petty cash, change funds, withdrawals of funds, coupon transactions, etc.
  • Accounts for and verifies all withdrawals and deposits of funds. Reviews all sales journals and conducts regular reconciliations of all accounts.
  • Preparation of merchandise, food or supply purchases orders; verifying invoices; and maintaining accurate records of merchandise, food and supplies in-stock inventory.
  • Maintaining facilities appearance, merchandise/food displays and presentation; stocking and restocking shelves; confirming basic stock list (BSL) status; reporting unexplained losses/shortages of cash, funds or assets.
  • Providing floor coverage as necessary to maintain quality customer service; filling in for associate breaks/leave or other required circumstances.
  • Reports to General Manager.

VCS offers competitive benefits, including:
  • Child Care Subsidy Program
  • Public Transportation Benefits (Bus Pass)
  • Annual Cost of Living Pay Increases
  • Major Medical, Dental, Vision Insurance & Life Insurance
  • Vacation & Sick Leave to include 11 (paid) Federal Holidays
  • Company Contribution to Retirement Savings Plan
  • Visit us at for more information about the Veterans Canteen Service

Skills & Requirements
Requirements for Consideration:
  • Minimum of 1 year of direct food/retail supervisory experience
  • Proficient computer skills using Microsoft applications (Word, Excel, etc.)
  • Experience with POS Systems
  • Minimum of 3 years customer service experience.
  • Exceptional verbal and written communication skills.
  • A current, valid REAL ID is required to work at Veterans Canteen Service.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Participation in the seasonal influenza vaccination program is required for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.
Qualifications

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