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Service Operations Associate Jobs in Wayne, PA (NOW HIRING)

Fitness Machine Technicians Operations Associate Fitness Machine Technicians is an award winning, rapidly growing international service franchise in Malvern, PA that repairs and maintains exercise ...

Operations Associate

Malvern, PA · On-site

$40K - $45K/yr

Fitness Machine Technicians Operations Associate Fitness Machine Technicians is an award winning, rapidly growing international service franchise in Malvern, PA that repairs and maintains exercise ...

VOTRE PROFIL Operations Associate - Part Time Publiée le 18.08.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Operations Associate - Part Time

Ardmore, PA · On-site

$19.80 - $22.90/hr

VOTRE PROFIL Operations Associate - Part Time * NOUVEAU Publiée le 28.08.2026 Sephora Retail ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

New

Operations Associate - Flex

Wayne, PA · On-site

$19.80 - $22.90/hr

VOTRE PROFIL Operations Associate - Flex * NOUVEAU Publiée le 28.08.2026 Sephora Retail ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

New

Minimum Required: 1+ years of related experience in financial services. Licenses & Credentials ... operations associates, among hundreds more. Let's talk about how you can find your place here at ...

Minimum Required: 1+ years of related experience in financial services. Licenses & Credentials ... operations associates, among hundreds more. Let's talk about how you can find your place here at ...

Minimum Required: 1+ years of related experience in financial services. * Minimum Required: None ... operations associates, among hundreds more. Let's talk about how you can find your place here at ...

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Service Operations Associate information

See Wayne, PA salary details

$10

$23

$48

How much do service operations associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service operations associate in Wayne, PA is $23.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $27.45 per hour, depending on experience, location, and employer.

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for advancement into supervisory or specialized roles. The career's stability and growth depend on the industry and company size, and relevant certifications or experience can enhance prospects.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, including coordinating workflows, managing customer inquiries, and ensuring service quality. They often use tools like customer relationship management (CRM) software and require strong communication and organizational skills.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction, and resolving operational issues. They often use tools like ticketing systems and may coordinate with other departments to maintain service quality and efficiency.

What cities near Wayne, PA are hiring for Service Operations Associate jobs?

Cities near Wayne, PA with the most Service Operations Associate job openings:

Infographic showing various Service Operations Associate job openings in Wayne, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,466 per year, or $23.8 per hour.

Customer Service Operations Associate

Agilent

Wilmington, DE • On-site

$22.89 - $35.76/hr

Full-time

Posted 16 days ago


Agilent Technologies rating

8.5

Company rating: 8.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

32nd of 545 rated manufacturers


Job description

Job Description
We are looking for a motivated and team focused Service Order Management Customer Service Operations Associate who will be a part of a fast paced, diverse, work environment where you take ownership of your work while collaborating closely with your team of internal and external partners! In this job you will support customers based in the United States, Puerto Rico and Canada while collaborating with a global internal team. This is a complex position that requires excellent math, communication, research, and organization skills.
As a member of the Service Order Management Team, you take responsibility for providing an exceptional customer service experience.
Key responsibilities include:
  • Take ownership to resolve issues throughout the service request to billing cycle.
  • Process service and sales orders.
  • Interact with customers and business partners via phone calls, chat, and emails.
  • Perform data integrity requests from systemizations, object creating, internal/demo requests and warranty.
  • Work with Relocation & Education sales teams, from quoting, booking and invoicing to project handling.
  • Research Billing and Invoice Inquiries as well as disputes.
  • Grow and maintain customer relationships.
  • Interact with customers and coworkers via email, phone, and chat.
  • Adopt/apply 'Continuous Improvement' mindset by identifying improvement opportunities and driving implementation.
  • Cross training to learn and perform Service Contract activities as business needs dictate.

Qualifications
  • Customer service experience and a strong interest in working directly with customers.
  • Proficient in Microsoft suite to include Outlook, Excel, Word, PowerPoint (Access skills are a plus).
  • SAP/CRM experience preferred.
  • Positive attitude to delight customers, above and beyond the call of duty.
  • Able to clearly articulate messages to a variety of audiences.
  • Able to establish and maintain strong relationships.
  • Time management in fast paced environment.
  • Organizational skills to maximize productivity.
  • Adapts to customer situation & different personalities.
  • Work is accurate and with eye for detail.
  • Seek to improve the job and provides solution-oriented feedback.
  • Demonstrates business judgment by knowing when to work independently and when to collaborate.
  • Ability to address complex issues that are in the best interest of the customer and the company.
  • Positively handle stress that is typical in a customer service environment.
  • Bilingual a plus.

This is an hourly hybrid onsite position that requires flexibility in work schedule, occasional overtime and the ability to work late the last working day of each month. The preferred working hours are 11:30-8pm.
#LI-PK1
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least August 24, 2026 or until the job is no longer posted.
The full-time equivalent pay range for this position is $22.89 - $35.76/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.
Travel Required:
No
Shift:
Day
Duration:
No End Date
Job Function:
Customer Service

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