Service Operations Assistant Jobs in Elkton, MD (NOW HIRING)

Here at The Tri-M Group, LLC we are an employee owned companyplacing our employees first, knowing that highly trained, skilled, and compensated workforce can better serve our customers, our families and our communities. We've built a reputation for delivering quality and professional commercial electrical services with safety as a top priority. In addition, we place a strong emphasis on our employees, and it starts with hiring the best and brightest talent in the industry!

Check out Tri-M's comprehensive benefit list below the job description!

Job Requirements
Applicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization.

Summary Description

Under the supervision of the BAS Service Manager, provides all engineering for systems additions, service contracts and time and materials contracts.

Duties and Responsibilities

Essential:

• Complies with and ensures compliance with all Tri-M safety policies and procedures.
• Complies with and ensures compliance with all Tri-M employment policies and procedures including standards of conduct and appearance to reflect positively on the Company.
• Assist in updating customer's front-end systems, schedules, alarms, reports, and graphics for any system additions.
• Assist with as-builts for system additions as required.
• Assist in system additions design and submittals as required.
• Assist in system addition programming as required.
• Work with technicians to verify operation of equipment for system additions or service-related issues.
• Backups of front ends for system additions or service customers as required.
• Maintain documentation for preventative maintenance service contracts.

Job Requirements

Skills/Education:

• Bachelor's mechanical or electrical engineering college degree or equivalent work experience.
• Basic knowledge of Microsoft Windows applications: Word, Excel, PowerPoint, Access
• Experience in troubleshooting
• Programming experience
• Basic knowledge of drafting software (preferably AutoCAD or Visio)
• Basic programming experience (Visual Basic, Fortran, C++, Pascal)
• Excellent organizational skills with good attention to detail and the ability to prioritize tasks to meet deadlines.
• Excellent human relations and communication skills
• Self-starter
• Excellent customer service skills

Physical Requirements:

• Working a minimum of 40 hours/week
• Sitting 6 to 8 hours/day.
• Lifting weights of 0 to 30 lbs. from floor to above shoulders.
• Repetitive use of hands for writing, typing, data entry, and filing.
• Vision adequate for computer use and reading.
• Hearing adequate for phone use.

• Standing, climbing, kneeling, reaching, bending, twisting, and walking as needed to perform site surveys to collect data for project design.
• Balance adequate for climbing ladders, scaffolds, and lifts
• Environmental factors include working in temperature extremes of 0 F to 100 F up to 8 hours inside or outside; atmospheric exposure to dust, gases, fumes, odors; and poor ventilation in confined spaces.
• Special hazards include exposure to mechanical, electrical, chemical, and explosive hazards.

• Personal protective equipment includes use of hard hat, safety glasses, steel-toed shoes, gloves and hearing protection.

Here at The Tri-M Group, LLC we offer:

• Fair and competitive pay
• Comprehensive Medical, Prescription, Vision and Dental Insurance
• HRA Spending Account
• Employer-paid Life and AD&D Insurance
• Seven Paid Holidays
• Vacation/Sick Leave
• 401k Retirement Program with Company Match
• Employee Assistance Program
• And much more!

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Notice to third parties: Please note that The Tri-M Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, The Tri-M Group, LLC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, The Tri-M Group, LLC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of The Tri-M Group, LLC.