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Service Operations Administrator Jobs in Utah (NOW HIRING)

Golden State Foods

Operations Clerk

West Valley City, UT · On-site

$16.50 - $20/hr

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a ... High school diploma or equivalent * 1-2 years in operations, admin support, or order processing ...

PeopleNTech

Oracle DBA

Draper, UT · On-site

$47.50 - $64.50/hr

Key Responsibilities Daily Operations & Monitoring Monitor the health, performance, and ... service disruptions. Track database resource utilization (CPU, memory, I/O, storage) and report ...

Riverton Acura

Warranty Administrator

Murray, UT · On-site

Service / Fixed Operations Schedule: Full-Time, Monday-Friday, Standard Business Hours About the Role Riverton Acura is seeking an experienced Warranty Administrator to manage the submission ...

Riverton Acura

Warranty Administrator

Murray, UT

Service / Fixed Operations Schedule: Full-Time, Monday-Friday, Standard Business Hours About the Role Riverton Acura is seeking an experienced Warranty Administrator to manage the submission ...

University of Utah

Office Administrator

Salt Lake City, UT · On-site

$20K - $60K/mo

Responsibilities Office Administrator, I Oversee general office operations. Coordinate all aspects ... Eligible new hires with prior URS service, may elect to enroll in URS if they make the election ...

Forge Business Technology, LLC

Be Seen First

Atlassian Administrator

Hill Air Force Base, UT · On-site

$80K - $120K/yr

... operational success. Ability to obtain or maintain a security clearance is essential. As a ... Administer, configure, and maintain Jira Software, Jira Service Management, Confluence environments.

Forge Business Technology, LLC

Be Seen First

Atlassian Administrator

Hill Air Force Base, UT · On-site

$80K - $120K/yr

... operational success. Ability to obtain or maintain a security clearance is essential. As a ... Administer, configure, and maintain Jira Software, Jira Service Management, Confluence environments.

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Showing results 21-40

All JobsService Operations Administrator JobsService Operations Administrator Jobs in Utah

Service Operations Administrator information

See Utah salary details

$26.2K

$40K

$55.9K

How much do service operations administrator jobs pay per year?

As of Sep 11, 2026, the average yearly pay for service operations administrator in Utah is $40,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,675.00 and $48,269.00 per year, depending on experience, location, and employer.

What is the difference between Service Operations Administrator vs Customer Service Coordinator?

AspectService Operations AdministratorCustomer Service Coordinator
Required CredentialsTypically requires a bachelor's degree in business, operations, or related fieldOften requires a high school diploma or associate degree, with customer service experience
Work EnvironmentOffice setting, supporting operational processes and service deliveryCustomer-facing roles, handling inquiries and resolving issues
Employer & Industry UsageUsed in industries like telecommunications, IT, and logistics for managing service operationsCommon in retail, hospitality, and service industries for customer interaction

The Service Operations Administrator focuses on managing and optimizing service processes within an organization, often working behind the scenes. In contrast, the Customer Service Coordinator primarily interacts directly with customers to address inquiries and resolve issues. While both roles require strong communication skills, the Administrator's role is more operational and process-oriented, whereas the Coordinator's role is customer-focused.

Service Operations Administrator jobs near you
Infographic showing various Service Operations Administrator job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,029 per year, or $19.2 per hour.

ServiceTitan Administrator

Sandy, UT • On-site

Intermountain Home Services LLC
Personal Services • 201 - 500 employees
Learn more about Intermountain Home Services LLCexternal

Full-time

Re-posted 29 days ago

Job description

Description:

Intermountain Home Services (IHS) is a leading provider of residential HVAC, plumbing, electrical, and water treatment solutions across the Intermountain West. With multiple brands and locations, we are actively standardizing our systems, processes, and data through the power of ServiceTitan.


Position Summary

The ServiceTitan Administrator will play a critical role in supporting the company’s ongoing ServiceTitan optimization and standardization initiatives across multiple brands and locations. This position will act as a first line of support for internal users via the ServiceTitan Help Desk, assisting with issue resolution, data integrity, and configuration requests.


The Administrator will also partner closely with the ServiceTitan Administrator and Brand Champions to document, test, and deploy system enhancements, ensuring all changes align with Intermountain's enterprise standards and best practices.



Responsibilities:


Help Desk & User Support 

  • Monitor and respond to ServiceTitan Help Desk tickets and user inquiries.
  • Diagnose and resolve system-related issues ranging from user errors to data configuration challenges.
  • Escalate complex or system-wide issues to the ServiceTitan Administrator as needed.
  • Provide friendly, solutions-oriented support while maintaining documentation of resolutions for knowledge base reference.

Standardization & Process Support 

  • Assist in implementing enterprise-wide ServiceTitan standardization projects (Pricebook, Payroll, Job Types, Memberships, etc.).
  • Document brand-specific workflows and identify opportunities for alignment and process improvement.
  • Support testing and deployment of new configurations, integrations, and process changes.
  • Help maintain system data accuracy and consistency across all tenants.

Training & Enablement 

  • Partner with the ServiceTitan Administrator to create and update user guides, SOPs, and process documentation.
  • Assist with user training sessions and onboarding for new hires or feature rollouts.
  • Maintain ongoing awareness of ServiceTitan releases and feature updates.

Additional Support 

  • Participate in cross-departmental projects and data initiatives as needed.
  • Support ad-hoc reporting, analysis, and operational tasks to ensure system and process efficiency.
Requirements:

Qualifications:

  • 3+ years of experience working within ServiceTitan, preferably in an operations, dispatch, or administrative role.
  • Strong understanding of ServiceTitan modules such as Pricebook, Jobs, Payroll, Memberships, and Business Units.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to manage multiple priorities and deliver accurate work under tight timelines.
  • Proficiency with Excel/Google Sheets, documentation tools, and process management platforms (Asana, Monday, etc.).

Preferred:

  • ServiceTitan Certified Administrator or currently enrolled in certification.
  • Experience supporting or training others in ServiceTitan.
  • Familiarity with trades industry operations (HVAC, plumbing, electrical, etc.).
  • Knowledge of GL mapping, project billing, or integrations (Sage, Intacct, etc.) is a plus.


Why you should work with us

One Team. Relentless Standards. Results That Matter.

At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.


We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.



Intermountain Home Services is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.