ZipRecruiter

Log In

1

Service Operations Administrator Jobs in Connecticut

LHH US

Operations Assistant

Branford, CT · On-site

$22 - $23/hr

Operations Admin LHH Recruitment Solutions is currently seeking an Operations Admin with at least 2 ... Qualifications: * 2-3 years of Customer Service or Logistics experience Work Site: Onsite ...

Posted today

LHH US

Operations Assistant

Branford, CT · On-site

$22 - $23/hr

Operations Admin LHH Recruitment Solutions is currently seeking an Operations Admin with at least 2 ... Qualifications: * 2-3 years of Customer Service or Logistics experience Work Site: Onsite ...

Posted today

DATTCO

Operations Supervisor

New Britain, CT · On-site

WHAT YOU'LL OWN Operational Execution & Service Delivery * Execute daily transportation operations ... Administer scheduling practices to maximize utilization of drivers and fleet resources across a ...

DATTCO

Operations Supervisor

New Britain, CT

WHAT YOU'LL OWN Operational Execution & Service Delivery * Execute daily transportation operations ... Administer scheduling practices to maximize utilization of drivers and fleet resources across a ...

DATTCO, INC

Operations Supervisor

New Britain, CT · On-site

WHAT YOU'LL OWNOperational Execution & Service Delivery * Execute daily transportation operations ... Administer scheduling practices to maximize utilization of drivers and fleet resources across a ...

DATTCO

Operations Supervisor

New Britain, CT

WHAT YOULL OWN Operational Execution & Service Delivery * Execute daily transportation operations ... Administer scheduling practices to maximize utilization of drivers and fleet resources across a ...

next page

Showing results 1-20

All JobsService Operations Administrator JobsService Operations Administrator Jobs in Connecticut

Service Operations Administrator information

See Connecticut salary details

$29.1K

$44.5K

$62.2K

How much do service operations administrator jobs pay per year?

As of Sep 11, 2026, the average yearly pay for service operations administrator in Connecticut is $44,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,122.00 and $53,692.00 per year, depending on experience, location, and employer.

What is the difference between Service Operations Administrator vs Customer Service Coordinator?

AspectService Operations AdministratorCustomer Service Coordinator
Required CredentialsTypically requires a bachelor's degree in business, operations, or related fieldOften requires a high school diploma or associate degree, with customer service experience
Work EnvironmentOffice setting, supporting operational processes and service deliveryCustomer-facing roles, handling inquiries and resolving issues
Employer & Industry UsageUsed in industries like telecommunications, IT, and logistics for managing service operationsCommon in retail, hospitality, and service industries for customer interaction

The Service Operations Administrator focuses on managing and optimizing service processes within an organization, often working behind the scenes. In contrast, the Customer Service Coordinator primarily interacts directly with customers to address inquiries and resolve issues. While both roles require strong communication skills, the Administrator's role is more operational and process-oriented, whereas the Coordinator's role is customer-focused.

Service Operations Administrator jobs near you
Infographic showing various Service Operations Administrator job openings in Connecticut as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,526 per year, or $21.4 per hour.

Area Operations Support Administrator

Hartford, CT • On-site

Schindler
Industrial Machinery Manufacturing • 10K+ employees
Learn more about Schindlerexternal

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago

Schindler rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Location: Hartford, CT, United States
Job ID: 90997
We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Join us as a
Area Operations Support Administrator
Your main responsibilities
This role can be located in any field office across Area East.
Act as the primary day-to-day liaison between Field Operations (Area Level) and the Business Service Center (BSC) as it relates to Billing, Accounts Receivable, Accounts Payable, Cash Application and Payroll activities and issues.
• Act as the primary liaison between Field Operations and BSC Finance Managers to coordinate daily activities and resolve issues related to billing, accounts receivable, accounts payable, cash application, and payroll.
• Establish and maintain a closed-loop communication process that ensures alignment between internal stakeholders and the customer.
• Initiate and manage billing activities across all business lines, including creating and modifying invoices to support and supplement BSC billing operations.
• Facilitate working sessions between billers and Field Operations (New Installation and Modernization) to address process gaps, resolve issues, and improve workflow efficiency.
• Coordinate and participate in regular collection meetings with BSC to monitor outstanding balances and drive resolution of accounts receivable issues.
• Monitor accounts payable vendor holds and partner with Field Operations to ensure timely workflow completion and issue resolution.
• Collaborate with the BSC Payroll team to manage and resolve IUEC-related payroll escalations.
• Oversee cross-functional collaboration to ensure timely identification and resolution of financial process issues impacting billing, AR/AP, cash application, and payroll.
• Develop and implement process improvements to enhance efficiency, accuracy, and customer satisfaction within financial operations workflows.
• Prepare and deliver monthly KPI reports and performance updates to Area AFC, SVP, and BSC leadership.
What you bring
What you bring
Problem solving skills
Analytical skills
Excellent Communication Skills Excellent EXCEL and Power Point skills
- Billing/Collection knowledge
High Level Payroll knowledge
Prefer Schindler/industry experience
Preferred
• 3+ years of support for middle management or departmental administrative functions.
• 5+ years in an administrative assistant role or similar.
What's in it for you?
  • Fully vested 401k match, up to 7% of total eligible compensation.
  • Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
  • 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
  • Tuition Reimbursement - Eligible after 6 months of service.
  • Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
  • A wide range of development opportunities to boost your professional and leadership growth.
We Elevate... Your Career
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:
  • Safety: Uphold the highest safety standards for all.
  • Integrity and Trust: Foster honest, ethical relationships.
  • Create Value for the Customer: Deliver innovative, reliable solutions.
  • Quality: Ensure excellence in every product and service.
  • Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on our career website.
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
We Elevate>
Chat to Apply: C2A

What Schindler employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply