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Service Manager Kyocera Jobs (NOW HIRING)

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Service Technician - Kyocera Printers & Copiers Location: Portage, MI | Territory: Southwest ... management skills • Ability to work independently while supporting the goals of a team • Clean ...

Join Kyocera International, Inc. We're hiring a Manager, Design Center at our San Diego, CA ... Long-tenured team (many with 30+ years of service!) * Inclusive and diverse workforce * A company ...

Manager, Design Center

San Diego, CA · On-site

$115K - $167K/yr

Join Kyocera International, Inc. We're hiring a Manager, Design Center at our San Diego, CA ... Long-tenured team (many with 30+ years of service!) * Inclusive and diverse workforce * A company ...

Sales Engineer

Westborough, MA · On-site

$83K - $120K/yr

Join Kyocera International, Inc. We're hiring a Sales Engineer at our Westborough, MA facility ... They closely manage and report on account activity because driving new business is a key ...

Forklift Operator

Elizabethtown, PA

$15.25 - $18/hr

... services which enable customers to optimize and manage their document workflow, reaching new ... Kyocera is looking for enthusiastic and innovative people to help our customers run their ...

Join Kyocera International, Inc. We're hiring a Sales Engineer in our Fine Ceramics Division ... They closely manage and report on account activity because driving new business is a key ...

Join Kyocera International, Inc. We're hiring a Sales Engineer at our Westborough, MA facility ... They closely manage and report on account activity because driving new business is a key ...

... customer service through efficiency, accountability, and a sense of urgency all while putting ... document management solutions, and industrial technologies, Kyocera is committed to driving ...

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Manage customer inquiries and provide exceptional service and support * Process and manage sales ... Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO ...

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Service Manager Kyocera information

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$33K

$70K

$118.5K

How much do service manager kyocera jobs pay per year?

As of Jun 7, 2026, the average yearly pay for service manager kyocera in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Manager at Kyocera, and why are they important?

To thrive as a Service Manager at Kyocera, you need strong leadership abilities, technical expertise in office equipment or printing solutions, and a relevant degree or equivalent experience. Familiarity with Kyocera hardware and software, service management systems (like CRM or ERP), and relevant certifications such as CompTIA or ITIL are typically required. Outstanding problem-solving, customer service orientation, and effective communication are crucial soft skills for success in this role. These skills and qualities are vital for ensuring efficient team operations, high customer satisfaction, and alignment with Kyocera’s quality standards.

How does a Service Manager at Kyocera typically collaborate with technical teams and customers to resolve equipment issues?

As a Service Manager at Kyocera, you'll serve as a bridge between technical service teams and customers, ensuring timely and effective resolution of equipment issues. Your role involves coordinating with field technicians, overseeing service schedules, and communicating directly with clients to address concerns and set expectations. Regular meetings with your team help you monitor performance and identify areas for improvement, while customer interactions allow you to gather feedback and foster long-term relationships. This collaborative approach not only improves service delivery but also supports team development and customer satisfaction.

What does a Service Manager at Kyocera do?

A Service Manager at Kyocera oversees the maintenance, repair, and support operations for Kyocera products, such as printers, copiers, and multifunction devices. They manage a team of service technicians, coordinate with clients to ensure timely service, and maintain high standards of customer satisfaction. Additionally, they handle escalated service issues, optimize workflow, and ensure compliance with company policies and technical standards.

What is the difference between Service Manager Kyocera vs Field Service Technician Kyocera?

AspectService Manager KyoceraField Service Technician Kyocera
CredentialsTypically requires management experience, technical certifications, and industry knowledgeRequires technical certifications and hands-on training
Work EnvironmentOffice-based with field visits for oversight and client interactionPrimarily on-site or in-field equipment repair and maintenance
Employer & Industry UsageUsed in companies providing office equipment, printers, and copier services

The main difference is that the Service Manager Kyocera oversees service operations, manages teams, and coordinates client support, while the Field Service Technician Kyocera focuses on hands-on repair and maintenance of equipment in the field. Both roles require technical knowledge, but the Service Manager has a broader managerial and strategic focus.

Service Technician - Kyocera Printers and Copiers

Service Technician - Kyocera Printers and Copiers

D.L. Gallivan Office Solutions

Portage, MI • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

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Job description

Service Technician – Kyocera Printers & Copiers

Location: Portage, MI | Territory: Southwest Michigan
Full-Time | Compensation Commensurate with Experience | OEM Training Provided

We are seeking a reliable and skilled Service Technician to join our team in supporting a diverse client base across Southwest Michigan. This role involves servicing and maintaining Kyocera printers and multifunction copiers, as well as providing responsive, on-site technical support.
Ideal candidates will bring a blend of mechanical aptitude, basic IT familiarity, and a strong focus on customer service. Prior experience with office equipment repair and Kyocera certifications are highly valued, but we’re willing to provide training and certification for motivated individuals eager to grow in the role.

Position Overview

This position is responsible for the setup, maintenance, and repair of Kyocera office equipment in the field. You’ll respond to service requests, perform diagnostics, complete repairs, and ensure that client systems are operating reliably and efficiently. A key part of the role is maintaining positive relationships with end users by delivering clear communication, prompt follow-up, and minimal disruption during service visits.

Primary Responsibilities

• Respond to service calls and perform diagnostics, maintenance, and repairs on Kyocera printers and copiers

• Install new devices, including unpacking, assembly, basic network setup, and configuration

• Complete scheduled preventative maintenance to reduce downtime and ensure long-term performance

• Maintain detailed service records using a mobile ticketing system

• Identify and resolve technical issues, referencing service manuals and diagnostic tools as needed

• Deliver on-site customer training and provide phone/email support when applicable

• Maintain a professional and courteous presence while working in client environments

• Participate in OEM training programs and stay current with evolving technologies

Preferred Qualifications

• Experience servicing office equipment or similar electromechanical systems

• Kyocera factory certifications or equivalent (preferred but not required)

• Working knowledge of Windows environments and basic networking (TCP/IP, DNS, DHCP)

• Familiarity with tools such as multimeters and inspection equipment

• Comfortable reading service guides, schematics, and part diagrams

• Strong organizational and time-management skills

• Ability to work independently while supporting the goals of a team

• Clean driving record and valid driver’s license

• Professional communication skills, both verbal and written

What We Offer

• Competitive compensation aligned with experience and skillset

• Full manufacturer training and certification pathways

• All tools, equipment, and vehicle provided for field work

• Supportive and collaborative team environment

• Long-term career potential with a respected independent dealership

To Apply:
Please submit your resume and a brief introduction outlining your relevant experience or interest in the role. Candidates selected for interview will be contacted directly.

Company Description

D.L. Gallivan Office Solutions is a dynamic technology organization with a great team of driven individuals. We are a highly award Kyocera Dealer of Multifunctional Copiers and Printers. We have recently introduced a new IT support division to offer our customers a more complete
experience. Our reputation in our market is second to none.