What you'll do As a Field Service Engineer , you'll play a vital role in supporting scientists and ... Proficiency with Windows OS, MS Office, and service management tools * Ability to read and ...
What you'll do As a Field Service Engineer , you'll play a vital role in supporting scientists and ... Proficiency with Windows OS, MS Office, and service management tools * Ability to read and ...
What you'll do As a Field Service Engineer , you'll play a vital role in supporting scientists and ... Proficiency with Windows OS, MS Office, and service management tools * Ability to read and ...
What you'll do As a Field Service Engineer , you'll play a vital role in supporting scientists and ... Proficiency with Windows OS, MS Office, and service management tools * Ability to read and ...
Service Coordinator
$19.25 - $24.50/hr
This position serves as the primary link between customers, technicians, service management, and ... Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering ...
Service Coordinator
$19.25 - $24.50/hr
This position serves as the primary link between customers, technicians, service management, and ... Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering ...
Service Coordinator
Cranston, RI · On-site
$19.25 - $24.50/hr
This position serves as the primary link between customers, technicians, service management, and ... Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering ...
Service Coordinator
Cranston, RI · On-site
$19.25 - $24.50/hr
This position serves as the primary link between customers, technicians, service management, and ... Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering ...
Service Coordinator
Cranston, RI · On-site
$19.25 - $24.50/hr
This position serves as the primary link between customers, technicians, service management, and ... Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering ...
Service Coordinator
Cranston, RI · On-site
$19.25 - $24.50/hr
This position serves as the primary link between customers, technicians, service management, and ... Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering ...
Regional Service Manager
Cranston, RI · On-site
Standardize inventory management, truck stock processes, and parts procurement to reduce delays and ... Coordinate with internal stakeholders (Installation, Controls, Engineering, Sales, and Customer ...
Regional Service Manager
Cranston, RI · On-site
Standardize inventory management, truck stock processes, and parts procurement to reduce delays and ... Coordinate with internal stakeholders (Installation, Controls, Engineering, Sales, and Customer ...
Regional Service Manager
Cranston, RI · On-site
Standardize inventory management, truck stock processes, and parts procurement to reduce delays and ... Coordinate with internal stakeholders (Installation, Controls, Engineering, Sales, and Customer ...
Regional Service Manager
Cranston, RI · On-site
Standardize inventory management, truck stock processes, and parts procurement to reduce delays and ... Coordinate with internal stakeholders (Installation, Controls, Engineering, Sales, and Customer ...
Service Manager
Johnston, RI · On-site
Service Manager duties and responsibilities A Service Manager will need to fulfil the following ... to senior management * Developing contracts for Commercial Contractors and Developers who have ...
Service Manager
Johnston, RI · On-site
Service Manager duties and responsibilities A Service Manager will need to fulfil the following ... to senior management * Developing contracts for Commercial Contractors and Developers who have ...
CLA is a top 10 national professional services firm where our purpose is to create opportunities ... CLA is looking to hire a Lead CRM Developer to bring their understanding of CRM processes ...
CLA is a top 10 national professional services firm where our purpose is to create opportunities ... CLA is looking to hire a Lead CRM Developer to bring their understanding of CRM processes ...
Project Sales Engineer
Carolina, RI · On-site
$65K - $75K/yr
You will work closely with aligned project management and sales teams to provide successful ... services as well key complementary technologies, industry trends, and relevant certifications.
Project Sales Engineer
Carolina, RI · On-site
$65K - $75K/yr
You will work closely with aligned project management and sales teams to provide successful ... services as well key complementary technologies, industry trends, and relevant certifications.
Company Summary Statement Rhode Island Energy provides essential energy services to over 770,000 ... Your team consists of both an internal supervisors, management engineers and represented designers ...
New
Company Summary Statement Rhode Island Energy provides essential energy services to over 770,000 ... Your team consists of both an internal supervisors, management engineers and represented designers ...
New
IT Cloud Platform Engineer The IT Cloud Platform Engineer position is responsible for engineering ... use of cloud services, managing requests for new technology, establishing a secure cloud ...
IT Cloud Platform Engineer The IT Cloud Platform Engineer position is responsible for engineering ... use of cloud services, managing requests for new technology, establishing a secure cloud ...
Manager Engineering
Johnston, RI · On-site
Company Summary Statement Rhode Island Energy provides essential energy services to over 770,000 ... Your team consists of both an internal supervisors, management engineers and represented designers ...
Manager Engineering
Johnston, RI · On-site
Company Summary Statement Rhode Island Energy provides essential energy services to over 770,000 ... Your team consists of both an internal supervisors, management engineers and represented designers ...
Manager of Technology / Head of Technology
$100K - $120K/yr
... IT Service Management & Technical Support • Lead all internal and external technology support ... DevOps, release management, and QA processes • Drive AI adoption, automation, and digital ...
Manager of Technology / Head of Technology
$100K - $120K/yr
... IT Service Management & Technical Support • Lead all internal and external technology support ... DevOps, release management, and QA processes • Drive AI adoption, automation, and digital ...
Systems Engineer
Newport, RI · On-site
As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support ...
Systems Engineer
Newport, RI · On-site
As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support ...
IBM i (AS/400) Systems Engineer Consultant - ( Remote NC/NY)
Carolina, RI · Remote
$118K - $170K/yr
ITIL or related service management certifications Required Experience: 15+ years of hands-on ... Strong programming and scripting experience: * RPG (ILE, Free-form), CL, COBOL * Proven experience ...
IBM i (AS/400) Systems Engineer Consultant - ( Remote NC/NY)
Carolina, RI · Remote
$118K - $170K/yr
ITIL or related service management certifications Required Experience: 15+ years of hands-on ... Strong programming and scripting experience: * RPG (ILE, Free-form), CL, COBOL * Proven experience ...
IBM i (AS/400) Systems Engineer Consultant - ( Remote NC/NY)
Carolina, RI · Remote
$118K - $170K/yr
ITIL or related service management certifications Required Experience: 15+ years of hands-on ... Strong programming and scripting experience: * RPG (ILE, Free-form), CL, COBOL * Proven experience ...
IBM i (AS/400) Systems Engineer Consultant - ( Remote NC/NY)
Carolina, RI · Remote
$118K - $170K/yr
ITIL or related service management certifications Required Experience: 15+ years of hands-on ... Strong programming and scripting experience: * RPG (ILE, Free-form), CL, COBOL * Proven experience ...
Systems Engineer
Newport, RI · On-site
As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support ...
Quick apply
Systems Engineer
Newport, RI · On-site
As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support ...
Civil Engineer
$2K - $5K/mo
Supervise and manage utilities and other critical services * Manage a variety of skilled ... Following your initial tour as a Civil Engineer, you can attend the Naval Postgraduate School (NPS ...
Civil Engineer
$2K - $5K/mo
Supervise and manage utilities and other critical services * Manage a variety of skilled ... Following your initial tour as a Civil Engineer, you can attend the Naval Postgraduate School (NPS ...
Civil Engineer
Cranston, RI · On-site
$2K - $5K/mo
Supervise and manage utilities and other critical services * Manage a variety of skilled ... Following your initial tour as a Civil Engineer, you can attend the Naval Postgraduate School (NPS ...
Civil Engineer
Cranston, RI · On-site
$2K - $5K/mo
Supervise and manage utilities and other critical services * Manage a variety of skilled ... Following your initial tour as a Civil Engineer, you can attend the Naval Postgraduate School (NPS ...
Service Management Engineer information
What is the difference between Service Management Engineer vs Network Operations Center (NOC) Technician?
| Aspect | Service Management Engineer | NOC Technician |
|---|---|---|
| Credentials | ITIL certification, relevant technical certifications | Network certifications (e.g., CCNA), technical training |
| Work Environment | IT service management, client-facing, office or remote | Network monitoring centers, 24/7 shifts, on-site or remote |
| Employer & Industry | IT service providers, telecom, enterprise IT | Telecom, internet service providers, large enterprise networks |
Service Management Engineers focus on managing IT services, ensuring service quality, and coordinating between teams, often with a focus on processes and client needs. NOC Technicians primarily monitor network health, troubleshoot connectivity issues, and maintain network infrastructure. While both roles require technical skills and certifications, Service Management Engineers emphasize service delivery and process management, whereas NOC Technicians concentrate on network operations and troubleshooting.
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Full-time
Posted 18 days ago
Thermo Fisher Scientific rating
7.7
Based on 398 frontline employees who took The Breakroom Quiz
186th of 518 rated manufacturers
Job description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
What you’ll doAs a Field Service Engineer, you’ll play a vital role in supporting scientists and researchers by ensuring our advanced instruments perform at their best. You’ll be the face of Thermo Fisher Scientific—delivering exceptional technical service while building trusted relationships with customers who are driving innovation.
In this role, you will:
- Install, maintain, and repair a wide range of lab (desktop) instruments (e.g., centrifuges, incubators, microscopes, etc.)
- Diagnose and resolve complex technical issues with precision and efficiency
- Provide on-site and remote support to ensure optimal system performance
- Build strong customer partnerships through professional, responsive service
- Contribute to customer success by minimizing downtime and enabling breakthrough discoveries
We’re looking for someone who is curious, hands-on, and motivated to solve complex problems while delivering a great customer experience.
Minimum qualifications:
- Bachelor’s degree (no prior experience required)
- Strong mechanical and electronics aptitude with the ability to troubleshoot at the component level
- Valid driver’s license
- Ability to lift up to 50 lbs and stand for extended periods
- Willingness to work flexible hours and respond to urgent service needs
- Ability to obtain credentials required to access customer facilities
Preferred qualifications:
- Degree in Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
- Experience installing, maintaining, or repairing analytical or laboratory instruments
- Familiarity with ultra-high vacuum systems and high-voltage equipment
- Proficiency with Windows OS, MS Office, and service management tools
- Ability to read and interpret schematics, diagrams, and technical documentation
Key skills and attributes:
- Strong problem-solving and analytical thinking
- Excellent communication and customer service skills
- Organized with strong time management abilities
- Collaborative mindset with the ability to work independently
- Fluency in English (additional languages are a plus)
Why join us?
- Be part of a mission-driven organization making real-world impact
- Work with cutting-edge technology at the forefront of science
- Grow your career through continuous learning and development opportunities
- Collaborate with a diverse, global team of experts
What Thermo Fisher Scientific employees say
Pay
Benefits
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About Thermo Fisher Scientific
Sourced by ZipRecruiter
Industry
Biotechnology research and development
Company size
10,000+ Employees
Headquarters location
Waltham, MA, US
Year founded
1956