Service Line Jobs in Chicago, IL (NOW HIRING)

Our organization, a prominent clinical and educational institution serving as the teaching hospital for our medical and nursing colleges, is seeking applications for the role of Director of Primary Care Service Line.

The Director of Primary Care Service Line will act as the lead physician for our primary care division, dedicating half of their time to administrative leadership and the other half to clinical practice. This position involves collaborating with the administrative Executive Director to establish strategic goals, enhance operational performance, and promote clinical excellence throughout the network. The Director will lead a team of regional medical directors and work closely with committed administrative support to influence the future of primary care delivery at a major academic medical center.

• Direct the strategic planning for service line growth and operational initiatives, including clinical pathways and business priorities, in partnership with the Executive Director, regional physician leaders, and departmental administration.
• Establish and oversee service line governance alongside the Executive Director, creating a structure of regional medical directors that facilitates consistent escalation, delegated decision-making, and accountability across the network.
• Manage essential performance metrics, such as patient volumes, satisfaction, and access.
• Lead the development and implementation of new clinical services.
• Assist in integrating care systems across current and future affiliated sites.

• Prepare and oversee the annual budget for the service line in collaboration with the Executive Director.
• Monitor financial performance and identify opportunities for margin improvement, including growth, revenue enhancement, and cost reduction initiatives.
• Supervise managed care activities and lead the faculty recruitment process; collaborate with the Executive Director to create financial models for revenue and activity projections.

• Ensure adherence to state and federal laws, accreditation standards, and regulatory requirements.
• Develop and implement departmental policies and procedures that align with medical center guidelines and comply with HCFA, Joint Commission, and Corporate Compliance.
• Lead performance improvement initiatives and educational programs, monitor healthcare service quality, and coordinate risk mitigation efforts.
• Implement policies and procedures for patient safety and quality assurance.
• Maintain a patient-centered focus by exemplifying strong patient and family relations, customer satisfaction, and clinical outcomes.

• Collaborate with the Executive Director, department Chairs, and strategic planning teams to develop the annual board report, budgetary volume projections, and new strategic growth initiatives, including technology selection and faculty recruitment.
• Act as the physician dyad partner with the Executive Director for the primary care service line, jointly managing service line strategy, performance, and culture, while overseeing a network of regional medical directors.
• Establish and maintain strong relationships with corporate compliance to ensure ongoing adherence to all state and federal regulations.
• Encourage a positive work environment that promotes open communication, independent thinking, and service excellence, while actively participating in performance improvement activities and educational program implementation.
• Engage with regional and national experts to share information, experiences, practices, and research.
• Collaborate with Faculty & Provider Recruitment to attract and retain high-quality physicians and advanced practice providers.

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) required
• Board Certification in Family Medicine, Internal Medicine, Pediatrics, or Internal Medicine-Pediatrics
• Current, unrestricted medical license (or eligibility) in Illinois
• At least 8 years of progressive experience in a health system or academic medical center
• Minimum of 2 years of management experience
• Preferred significant exposure to service lines in both inpatient and outpatient settings
• Demonstrated marketing skills, analytical abilities, and business acumen
• Advanced proficiency in Microsoft Office (Excel, Word, Access, PowerPoint)
• Strong communication, organizational, and problem-solving skills
• Excellent interpersonal abilities and capacity to collaborate with physician leaders
• Able to manage multiple projects simultaneously, both independently and as part of a team

Our organization is an academic health system dedicated to enhancing the health of individuals and diverse communities through exceptional patient care, education, research, and community partnerships.

We encompass various facilities, including our medical center, university, and multiple outpatient care locations. Our university, with over 2,500 students, comprises several health sciences colleges.

Recognized annually for excellence in patient care and clinical expertise, we are committed to fostering a supportive environment where all staff, faculty, patients, and students can thrive. Our ongoing efforts have earned us a place on U.S. News & World Report’s Best Hospitals Honor Roll, ranking among the top 50 of over 5,000 evaluated hospitals. Additionally, several of our programs have been recognized nationally, including top rankings in neurology, neurosurgery, and orthopedics.

All our hospitals have received the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Furthermore, we have been recognized as one of the "Best Places to Work for Disability Inclusion" for six consecutive years. Our dedicated team of physicians, advanced practitioners, nurses, and staff is vital to our health system's success, and we prioritize recruiting and retaining exceptional talent.

We are passionate about health equity for our communities, patients, and employees. Recognizing the historical disparities in the South and West Sides of Chicago, we are committed to making a difference. As the largest employer in Chicago’s West Side, we actively engage in our Anchor Mission strategy, investing locally and providing excellent patient care for all.

We offer a competitive total compensation package that includes base salary, benefits, and various incentive programs. The total pay range reflects numerous factors, including knowledge, skills, relevant experience, education, certifications, and work location. This range is for a full-time employee and includes potential incentive payments, sign-on bonuses, retention bonuses, and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets are also available. Our comprehensive benefits package further enhances our offerings.

Total Pay Range: $350,000 - $400,000

Join us and become part of one of the nation’s leading healthcare systems.

We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.