Service Line Manager Jobs in Naples, FL (NOW HIRING)

• DEPARTMENT: 16253 - Sterile Processing
• LOCATION: 350 7th Street North, Naples, FL, 34102
• WORK TYPE: Full Time
• WORK SCHEDULE: 8 Hour Day

ABOUT NCH
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
Under the direction of the SPD Director, the Sterile Processing Educator will provide education, orientation, and ongoing in-services for the Sterile Processing Department (SPD) on all three shifts and weekend shifts when necessary. Participate in the staff performance review process, including providing feedback to management regarding competency and completion of required educational programs. Ensures that all staff complete annual competency review and that all new employees complete a new employee orientation within 90 days of hire. Coordinates weekly in-services (reminders) for staff. The Educator will follow management direction and ensure that all SPD policies and procedures are following CMS, TJC, DHS, AAMI, and CDC standards. Ensures that all policies and procedures and services provided ensure fiscal responsibility. Maintains employee education files for staff. Responsible for maintaining documentation for proof of certification. Conducts an annual educational needs assessment, incorporating staff competency needs and performance improvement objectives defined by management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
• Develops, coordinates, implements, and evaluates both a new employee orientation and departmental orientation program for SPD staff. Serves as a mentor for all employees and models best practice according to AAMI standards.
• Ensures health system educational requirements are included in the training programs. Collaborate with others to design in-services, competencies, and orientation programs to meet the needs of staff.
• Educates and motivates staff through appropriate orientation, training, communication of expectations and industry standards. Establishes documents and maintains a system to ensure competencies for all essential job functions by subordinate staff.
• Continually assesses the competency and performance level of all staff. Assists Service Line Manager/Director in monitoring deficiencies in performance. Develop specific training programs/modules in response to process improvement opportunities and requirements.
• Maintains accurate, timely and complete records pertaining to staff education whether departmental and/or facility.
• Aids in training on instrument tracking system
• Ensures that staff performs routine tasks in a timely manner according to established standards through direct observation and review.
• Maintain continued process improvements in the field of Central Sterile Processing Operations and Equipment through education, literature, and seminars.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
• Minimum of High School/GED required.
• Minimum of 3 years' experience which includes knowledge of recommended sterile processing practices as advised by AAMI standards.
• A minimum of 1 year in a supervisory role.
• Valid Certified Registered Central Service Technician (CRCST/CBSPDT) required or obtained within 6 months of hire.
• Excellent customer service and communication skills
• Excellent computer skills (Word, Excel, PowerPoint)
• Experience in development of policies and procedures